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“Great All Inclusive Hotel.”

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Sol Beach House Bali Benoa by Melia Hotels International
Ranked #4 of 27 Hotels in Tanjung Benoa
Certificate of Excellence
Reviewed November 18, 2012

When we decide to book a hotel for the first week of our trip in Bali we were looking for a place to relax and do nothing. Melia Benoa was an excellent choice. Location is isolated, the beach is almost private and the staff is extremely nice and helpful.

The "All Inclusive" factor is always something I look carefully but It was a proper All Inclusive. They were not extra charges, the staff was not constantly checking if you were or not a All Inclusive guest and I never had to sign nothing to my room (not even knew the room number until check out).

The result was excellent. We were very happy with our choice and we gladly would choose the hotel again. Value for money this hotel is clearly a bargain.

Room Tip: The rooms are almost the same and the views to choose are either market street or garden so it doesn...
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  • Stayed: November 2012, traveled as a couple
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5  Thank RMartinSDXB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia_Benoa_Resort, Guest Experience at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded November 30, 2012

Dear Mr. Martin

First of all, I would like to thank you for take your time to write this lines in Tripadvisor about your recent experience at Melia Benoa, We feel very thrilled to receive great comments regarding your amazing stay in our hotel.

We are truly grateful for your preference and so to let us know the details of your experience in our property, since exceed the expectations of our guests and offer truly exceptional experiences is our goal!

We are pleased that we could get you to spend wonderful moments and that our all-inclusive package made your stay very easy and perfect to relax your holidays, thank you for choosing us and allowing us to serve you

The entire staff will be looking forward to welcome you again and we thank you for placing your trust in us.

Best Regards.

Sonia Monroy
Guest Experience

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Reviewed November 16, 2012

Located at the top end of Nusa Dua, and bottom end of Benoa, Melia Benoa was an easy walk along the beach to the other resorts. restaurants and shopping centre in Nusa Dua.

The resort offered very spacious and nicely appointed rooms (I stayed in the Superior Room), and a balcony or patio overlooking the garden area. Breakfast included a great selection of Indonesian and European dishes, including a nice assortment of Spanish tapas (Melia is a Spanish group of resorts).

The swim up bar was always a good place for socialising over a cool drink.

The resort offers various packages that range from bed and breakfast to all inclusive three meals, morning afternoon tea and beverages, which are worth considering.

Would definitely stay there again.

  • Stayed: November 2012, traveled solo
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2  Thank Perthyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia_Benoa_Resort, Guest Experience at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded November 30, 2012

Dear Mrs. Jen

Thank you very much for staying at MELIA Benoa and taking the time to share your experience with us.

We are delighted to learn that you have enjoyed your stay and greatly appreciate your kind comments.
We are very happy to read that you found our property with a good relationship between value and money and that you would like to return in the near future.

In closing, we wish to thank you once again for sharing your feedback with us and greatly appreciate your words.

Remember that you are always welcome to our property and we would certainly look forward to have the pleasure of welcoming you back to Melia Benoa very soon.

Best Regards.

Sonia Monroy
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2012

My sister and I stayed from the 9th till the 13th of Nov and we took the silver all inclusive package. What I can say about this hotel is, love that the room was pre-cooled when we arrived. Love the welcome drinks, the welcome flower garland, the idea of not having to pay for food and drinks and also not having to find a place for our meals. We requested for a twin bedroom, but was not available when we arrived. However, the front desk reception was kind enough to call us just as we stepped into our room to tell us that they do have a garden facing twin bedroom as the guests has just checked out. If we do want it, then they will cleanup the room asap for us. 1 thing that I can definitely say is, the staff goes out of their way to give great service. The hotel is huuuge, and it has that calming effect on you. The only con that I can think of is, we just wished that the food could be warmer. Maybe its because we're asians, and asians love their food hot, not cold. But then again, when my sister requested during lunchtime that we would like the food to be hot, the staff obliged. The food came out hot and we enjoyed it. Recommended this hotel to my niece for her honeymoon next year. She already booked it!! No regrets!

Room Tip: Request for the garden view rooms and the highest floor (which is just the 3rd floor) for privacy sa...
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  • Stayed: November 2012, traveled with family
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1  Thank Anie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia_Benoa_Resort, Guest Experience at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded November 30, 2012

Dear Mrs. Marianie

I would like to thank you for have chosen our Melia Benoa hotel for your holidays and for share your experience with everybody in Tripadvisor.

We are very proud to read that our team did their utmost to give you a unique stay and as comfortable as possible and thank you very much for your nice words about the hotel and the staff, we are agree with you that the all-inclusive package give you all the advantage to enjoy your holidays without thinking in money and enjoying our restaurants.

However, I would like to apologize because of the temperature of the food, I have already sent your comments to the department involved to avoid this problem happen again in the future, since the satisfaction of our guest is our priority

Finally, We are extremely happy to see that you and your sister enjoyed your time with us and that you recommended us to your relatives, we are going to welcome your niece with the open arms and give her the best service as we do with all our guests.

We look forward to welcome you again in the future.

Best Regards

Sonia Monroy
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012

We were greater on arrival and shown to a pre-cooled airconditioned room. The staff were really friendly from the beggining. We stayed on the Blue All Inclusive Package which was more than enough for us with a 50 m room. We travelled with our 14 month old and the staff could not do enough for her. The food was always fresh and plentiful and none of us had a tummy upset once. Although not shown on their website their is a wonderful Italian restaurant open for dinner and a kids club called Gecko's as well as a kids pool and daily activities. The beach and gardens were always pristine. The staff are definitely be resorts best assets. Special mention to trainee 29 Tom, trainees Ray and Roy and Medrine in the Bar. We were so sad to leave. So many ppl were return visitors, perhaps they should start a discount program for return guests? Loved it.

Room Tip: Only real difference between gold and blue was a few food dishes and sparkling wine. If you book thr...
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  • Stayed: November 2012, traveled with family
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1  Thank Brenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

Melia benoa is a compact, friendly, medium sized resort (128 rooms) set at the southern end of Tanjung Benoa beach. It bills itself as all-inclusive, offering three standard packages (blue, silver and gold) and, rather strangely, also bed and breakfast. The large number of Russian guests at the resort during our stay all appeared to be staying on b&b, with the consequential heavy demand on the breakfast buffet.
We decided to splash out on the gold all-inclusive package which gave us a spacious well appointed 'Junior' suite plus other benefits such as a wider a la carte choice. Did however notice that maintenance of our room was not all that it should be, our wash basin had a number of chips in it. Would rate accommodation at 8 /10. A buffet service lunch is available in the beach/garden restaurant, or as an alternative in the 24 hour El Patio restaurant there is an a la carte. Similarly evening dining can be taken as a buffet in the garden/beach location or as a la carte in the El Patio and the Italian speciality restaurant. We found the latter to be excellent. As part of the gold package we also had a special 'romantic' beach dinner which was outstanding. In all the food is of excellent quality and variety and well presented. Top marks 10 / 10.
Based on the accommodation and food this resort is up there with any 5 star resort on the island, however the grounds are compact and this I suspect resulted in our tour operator (Hayes & Jarvis) rating it as 4 star. During our stay the resort was only about half full so the demands on space was not great. However talking to some Australian repeat guests, when full (mainly during Australian school hols) there are insufficient sun-loungers and waiting times for dining. Certainly the pool area is compact,with around 50 sun-loungers each seperated by a few inches.
The resort beach occupies about one-third of a small bay, about a dozen moderately spaced sun-shades wide, and five rows deep. The rest of the beach is used by local craft, mainly tourist based plus a 'hive' of jet skis. If you are looking for a peaceful location this is not for you!
Tide permitting the water is a constant buzz of jet skis, motorboats (with/without trailing inflatables/parachutes) and local craft. Most of the din is created by the ski operatives who are constantly re-positioning and posturing with the maximum vehicle revving possible, as they seek business. I doubt whether actual tourist use accounts for more than one-third of the traffic.As well as the noise you will be treated to wafts of petrol fumes and clouds of smoke plus a thin film of oil on the water. Thankfully at low tide there is some blessed relief as the motorised vessels cannot operate, but too soon the tide turns. I would rate the beach as 5/10, the majority of this rating being given for the low tide period!
When the tide is in the whole of the Tanjung Benoa beach scene has a feel of 'Benidorm' about it. It is obviously an active location mainly for the younger set, however early in the morning and at real low tide the beach has a special charm and you realise you are in Bali. We would not chose to stay at the Melia Benoa again, nothing against the resort itself, it is unfortunate that it has the wrong beach scene for us.

Room Tip: Garden/pool rooms can be noisy, while lower external rooms can look out on a wall
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  • Stayed: October 2012, traveled as a couple
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3  Thank Kenya359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia_Benoa_Resort, Guest Experience at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded November 30, 2012

Dear Mr. Keynes

First of all, I would like to thank you for have chosen Melia Benoa hotel for your holidays in Bali and also, for share your experience with everybody in Tripadvisor.

In one hand, I would like to thank you your nice words about the hotel and the staff, the satisfaction of our guest is extremely important for the entire team and we are very glad to see that you have relaxed your vacations in our property and enjoyed our restaurants to the fullest with our Gold All-Inclusive package, since we think it gives you some advantages that could make your stay unforgettable.

In the other hand, I would like to apologize about the problems in your bathroom, I have already passed all the information to our engineering department to fix the problem for not happen again in the future, however, we are happy to see that this little issue was not an impediment to enjoy your holidays.

Regarding the pool and beach, for us being a hotel of 127 rooms we consider that both are of enough size to accommodate all our guest comfortable even when we are full.

Finally, I would like to inform you that we are at your total disposal and we look forward to serving you one more time in the future.

Best Regards

Sonia Monroy
Guest Experience

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Reviewed November 6, 2012

My wife and I just had another week on the "Blue" all Inclusive deal at this resort room 8127 as usual . Room and view was excellent as was the service from all staff in all areas. This was our third time in a year can't wait for the fourth , can't reccomend the Melia enough. Great place to relax and be away from all the usual tourist types. yet close enough to Kuta by cab at A$10 each way to do all the shopping and clubbing you want.

Room Tip: Pick a pool or garden view room . others look over a fairly booring lane way
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  • Stayed: October 2012, traveled as a couple
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Thank paul c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia_Benoa_Resort, Guest Experience at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded November 30, 2012

Dear Mr. 3rdTime

Warm Greeting from Melia Benoa!

First of all we would like to send our warmest regards and thank you for having taken your valuable time to share your stay experience with us on TripAdvisor.

We are delighted to learn that you have enjoyed your stay with us and greatly appreciate your kind comments about the hotel and the staff. Your positive observation would certainly motivate our team further to fulfill our mission of completely delight and satisfy our guests.

Lastly, we wish to thank you once again for this post and for your loyalty to our property is greatly appreciate.

We certainly look forward to the pleasure of welcoming you back to Melia Benoa in the near future.

Best Regards.

Sonia Monroy
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2012

This was our 2nd time in Bali, having previously stayed at the Melia Bali in Nusa Dua. We stayed on the gold all inclusive which is worth every penny. The staff make this hotel truly memorable, special thanks to the lovely Menderin at the pool bar, the pool/towel guys, the Spa ladies located by the pool and the trainee's in the restaurants.

Gold Package: The 4 items each of laundry is a bonus - we used it every day, it's always back by 7pm on the same day. Room service was timely and the food was hot. Drinks are plentiful - and of excellent quality. We have travelled extensively and have used all inclusive hotels in the Caribbean and Mexico and whilst the hotel is small they provide an excellent and varied all inclusive option. Reserving of prime sun-beds was a real bonus. Couple's massage was fantastic.

Room: I was slightly disappointed with the room on arrival as I had emailed in advance and asked for an executive suite with a view i.e. garden or pool - our balcony was facing a brick wall on the ground level. However, ultimately we thought that the room was in a good quiet location within the hotel and was more private than those facing the pool.

Restaurants: El Patio has a good menu and does provide a good buffet especially the breakfast with both western and eastern options. Menenga: Excellent for lunch and the shows/theme dinners were well thought out. We felt that they could have made a bit more of the restaurant in the evening as the location is so lovely. The Italian was our favourite - great food, we had 3 meals here all of excellent quality.

Entertainment: OK it's not a West End Show but for hotel entertainment it was very good. The dancers put so much effort into their shows you can't help but be impressed by them, the guitarist one night was particularly good as was the fire show on the beach. The shows are good fun and well worth attending.

Location: The hotel is located on a very busy road - but you really do not hear this in the hotel. We prefered Nusa Dua to Tangjung Benoa but it didnt affect our holiday.

Spa: Yes it's more expensive than the Carla Spa across the road but I enjoyed the treatments that I had - all were of a high quality and left me in a blissed out state. A full body massage/60 mins works out at about £20.

The staff make this hotel so special, they are so accomodating, kind and attentive - nothing is too much trouble. However, the 3 Spanish managers who frequent the Menenga restaurant at lunchtime could learn a thing or two from their Balanese colleagues. The guests pay your wages - try interacting with them instead of parading around the hotel with miserable faces - a quick chat with guests to see how their stay is going surely is not too much hard work??

Tips:

If you are a smoker the smoking policy in the hotel appears very hit and miss. Ashtrays are available fro the pool guys - once they know you are a smoker you shouldnt have any dificulty in getting one. I think the non smoking rule in the bar is a bit steep considering how open it is. One area with seating should be made avilable for smoking guests, the stand up area adjacent to the bar could have some table and chairs.

ATMS: One across the road in the K Supermarket and several available in the Bali Collection

Don't bother with the courtesy bus to Bali Collection (shops/restaurants) take a cab - far more confortable and its inexpensive. Watch out for guys selling time share telling you that they have a new resort opening - it's a time share all the same and unless you want to sign up to one just say not interested. They are persistant and kind of let the Bali Collection experience down.

There are red ants by the pool - we had quite a few bites, tiger balm calms them down quickly.

Overall an excellent holiday and we would recommend.

Happy to answer any questions....

  • Stayed: October 2012, traveled as a couple
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5  Thank Foo66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melia_Benoa_Resort, Guest Experience at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded November 30, 2012

Dear Mr./Mrs. Foo

We would like to take this opportunity to thank you for choosing Meliá Benoa to accommodate your holiday and taking the time to write your review of your recent experience with us in Tripadvisor.

We are very glad to read that you have enjoyed and relaxed your holidays with us, it is a pleasure for us to read that we were able to make your stay excellent and that our hospitality reached your expectations.

I would like to thank you your nice words about the hotel and the staff, everybody works very hard to give our guest the best service possible. Also, we think that the Gold All Inclusive package is the best way to maximize the hotel with all the advantages it gives, you could enjoyed our restaurants and food that we prepare with the most care and quality.

In the other hand, I would like to apologize for the problem with the room, in that moment we were full and we could not offer you another room with betters views, but we also think that you had more privacy.

Regarding the managers attitude, we are very sorry that you have thought like that, was never our intention to give you that feeling.

Finally, I would like to thank you again your kind post and we look forward to welcome you again in a future and give you our best service as Melia Benoa hotel does always.

Best Regards

Sonia Monroy
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sol Beach House Bali Benoa by Melia Hotels International

Address: Jalan Pratama | P.O. Box 52, Tanjung Benoa 80363, Indonesia (Formerly Melia Benoa)
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Tanjung Benoa
#2 Top resorts Hotel in Tanjung Benoa
#3 Family Hotel in Tanjung Benoa
#4 On the Beach Hotel in Tanjung Benoa
#4 Spa Hotel in Tanjung Benoa
#4 Luxury Hotel in Tanjung Benoa
Price Range: $94 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sol Beach House Bali Benoa by Melia Hotels International 5*
Number of rooms: 128
Official Description (provided by the hotel):
ALL INCLUSIVE Premium All Inclusive Blue The All inclusive Blue package includes accommodation in Premium Room, all meals plan with buffet or a la carte choice, snacks, unlimited alcoholic local beverages, soft drinks, daily activities, unlimited non-motorized sports, nightly entertainment and more.We recommend you this package if you want to enjoy holidays worry-free, and search for an experience with great value and convenience in the Balinese paradise.Premium All Inclusive SilverThe All inclusive Silver package includes accommodation in Premium Room with view over the lush Tropical Garden or Pool, all meals plan with buffet or a la carte choice, snacks, unlimited alcoholic local beverages, soft drinks, daily activities, unlimited non-motorized sports, nightly entertainment, Free WiFi in the room, 1 time daily minibar refill, laundry with restrictions, discount on imported alcoholic beverages and more.Choose this package if you want to add some more value to your holidays at small extra cost. Enjoy the spectacular views from your balcony and the recently renovated new rooms with all the luxury, comfort and Melia amenities.Executive Jr. Suite All Inclusive Gold The All inclusive Gold package includes accommodation in Executive Suite, all meals plan with buffet and wider a la carte choice, snacks, unlimited alcoholic local beverages, soft drinks, daily activities, unlimited non-motorized sports, nightly entertainment, Free WiFi in the room, minibar, Room service, laundry with restrictions, 1 hour Spa massage for 2 adults, discount on imported alcoholic beverages and more.Experience a higher level of service in our Executive Suite with the ultimate luxurious accommodation, designed for couples, honeymooners or guests looking for a Romantic getaway, who appreciate the importance of attention to details combined with the highest personalized service and VIP treatment. If you want to be pampered this is your best option. ... more   less 
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Also Known As:
Melia Benoa Hotel Tanjung Benoa
Melia Hotel Benoa
Melia Hotel Tanjungbenoa
Melia Benoa Bali
Sol Beach House Bali Benoa By Melia Hotels International Tanjung Benoa

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