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“Third stay with family”
Review of Novotel Bali Benoa

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Novotel Bali Benoa
Ranked #6 of 27 Hotels in Tanjung Benoa
Certificate of Excellence
Reviewed February 11, 2014

We have stayed at the Novotel Bali Beno 3 times in a bit over 3 years. On each occasion it has been with our family (2 adults and 2 children 8 & 6 yo). Previously we have stayed in a family suite and a deluxe room. On this occasion we spent 2 nights in a deluxe room and 2 nights in a Tropical Terrace room. We moved rooms so we could get a late checkout. Due to chinese new year the hotel was full and this was the only way we could achieve this.

As long as we travel to Bali as a family, I will always endeavour to spend a few nights here, usually before heading home. It is a great place to wind down and our kids always have something to do. They love going to the kids club which is very well run. They also love the swimming pools and the terrific buffet breakfast.

If you have the option of upgrading from a deluxe room to a tropical terrace, you should do so. There is a little bit extra room and a lovely bath tub. the extra room seems to really make a difference.

We enjoyed the seafood buffet night on the beach - plenty of variety.

There are plenty of restaurants, mini marts and small super markets around the resort within walking distance. Also plenty of spas. Our fave (which we only discovered on the day we were leaving) was Home Spa (next door to Glaze restaurant).

We will return!

  • Stayed: January 2014, traveled with family
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Thank 101bm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this reviewResponded February 12, 2014

Dear 101bm,
thank you or your kind review on your third stay with us, it is good to see you like to come back to our resort with your family.
I will share your review with my team, it is always a big motivation for all of us when our guests fully enjoy their holidays.
It will be our pleasure to welcome you soon again.
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com

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1,035 - 1,041 of 3,057 reviews

Reviewed February 11, 2014

We stayed at the novotel in January 2014 as a family with 2 children aged 10 & 12.
The hotel is good launching pad to travel or to chill out and relax.
The resort is near some of tanjung benoa,s best restaurants , however the fare at the resort is very good also.
Plenty to do at the resort or motorized water sports are accessable on the beach.
Sleep quality and the rooms are good with the pools also great fun.
Alexander the GM is excellent and on hand to iron out any issues that arise.
A very good place to stay if catching early flights also.

Room Tip: all rooms are good.
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  • Stayed: January 2014, traveled with family
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Thank thommo051966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this reviewResponded February 12, 2014

Dear thommo051966,
thank you for your review on your recent stay, one point higher than last year - maybe we are able to reach the 5 points on your next stay :).
My team and I are happy to know you enjoyed your family holiday and thank you for recommending our resort.
Looking forward to welcoming you and your family again and best regards
Alexander Poindl, General Manager, h1922-gm@accor.com

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Reviewed February 8, 2014 via mobile

My husband and I stayed at novotel benoa for a week and we really enjoyed everything about it . We where picked up from the airport no problem at all by a very nice driver, very fast checkin and beautiful tropical terrace room. We enjoyed cocktails at cocos bar on a night and what a beautiful view . Breakfast was great and of course the delightful omelette lady always there with a smile. We had a great time relaxing on the beech which is very entertaining watching all the water sports going on, and having a little chat with the market people close by but didn't bother us at all they where really friendly lovely people . Will defiantly be coming back to this lovely hotel and all the beautiful staff they are ALL great

Stayed: February 2014, traveled as a couple
2  Thank dolly096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this reviewResponded February 12, 2014

Dear Dolly096,
thank you for your kind review and it feels really good to know you fully enjoyed your holidays with us.
Looking forward to welcoming you again and best regards
Alexander Poindl, General Manager, h1922-gm@accor.com

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Reviewed February 6, 2014

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Accorhotels.com
Thank SnowFairy2014
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Novotel B, General Manager at Novotel Bali Benoa, responded to this reviewResponded February 12, 2014

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Reviewed February 5, 2014

This is our frst time to spend holiday in Bali. I am so happy to select Novotel. Beautiful view, nice room, kind staff, We have a very good memery there. Hope will come back again.
Breakfast is not so good as I thought. Hope can increase fruit types and meet.

Room Tip: rooms close to robby will get wifi,
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  • Stayed: February 2014, traveled as a couple
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Thank lisa w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this reviewResponded February 6, 2014

Dear lisa w,
thank you for your positive review and if truly feels good to know you made the right choice.
Just for your information - not onyl rooms close to the lobby, also all other rooms have access to free wifi as we have hotspots all over the hotel.
Hope to see you again in our resort and best regards
Alexander Poindl, General Manager, h1922-gm@accor.com

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Reviewed February 5, 2014

Firstly I want to state that the staff were fantastic. Gede - one of the staff in training at Uluwatu restaurant was exceptional in his service of my family and was very friendly, with no request a hassle. We stayed on the side of the hotel over the road from the beach, next to the pools. The property is a few decades old now and this is very visible in the buildings and pool areas. Unfortunately the bathrooms of the rooms my family stayed in had a terrible smell coming from the drains which was so unpleasant we asked management to move us. They did move us to other ground floor rooms and there was still quite bad smells. Once we moved again upstairs the smell was not there so I can only assume there is an issue with the plumbing on ground floor rooms. The free wifi which is available to guests is sub-standard and kept on dropping out which made it difficult to use the Internet for any length of time. Apart from this I would say that the hotel was relatively ok value for money but I would imagine that in Bali for what we paid for the room we could have stayed in a newer, more modern and less smelly hotel.

Room Tip: ask for rooms upstairs
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  • Stayed: January 2014, traveled with family
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Thank KrissyGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel B, General Manager at Novotel Bali Benoa, responded to this reviewResponded February 6, 2014

Dear KrissyGG,
thank you for your review on your stay with us.
Sorry to read the smell issue, it seems that during the heave rain and flooding our deep well flooded which caused this inconvenience. Please accept my apologies that you had to move 2 times during your stay.
For the free Wifi - we are doing our best to provide the best possible solutions for our guests. Sometimes we encounter login (and logout) issues especially with smartphones or tablets. Netbooks and laptops seem to be ok and stay connected. We raised these cases with our internet provider and they are looking into it right now.
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank natashageorgiou
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Novotel B, General Manager at Novotel Bali Benoa, responded to this reviewResponded February 5, 2014

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Additional Information about Novotel Bali Benoa

Address: Jl. Pratama 70, Tanjung Benoa 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Tanjung Benoa
#3 Romantic Hotel in Tanjung Benoa
#4 Top resorts Hotel in Tanjung Benoa
#6 On the Beach Hotel in Tanjung Benoa
#6 Luxury Hotel in Tanjung Benoa
#6 Spa Hotel in Tanjung Benoa
Price Range: $82 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Bali Benoa 5*
Number of rooms: 187
Official Description (provided by the hotel):
Novotel Benoa Bali is located at the edge of Nusa Dua, overlooking the golden sands of Tanjung Benoa beach. The resort has been created using traditional Balinese architecture which provides a unique atmosphere set within luscious tropical gardens.The hotel has 179 rooms each with a coconut wood interior design and either a balcony or a garden. There are 8 villas designed in a magnificent tropical style, each with a private swimming pool, an open-air living room, a bathroom with a whirlpool and a rain shower, an espresso machine and a spacious dressing room. Moreover, the luxurious 2-bedroom beachfront villa has all of the above facilities as well as an amazing view overlooking the ocean.The resort offers a variety of dining options including a daily theme buffet dinner, a beach restaurant, a pool restaurant and 3 relaxing bars. A daily entertainment program is provided all day through until the evening. Activities are available everyday for children at the Kids Club. Sport facilities include 3 swimming pools with 2 whirlpools, a tennis court and a fitness center, beach activities including volleyball. Specially designed indoor and outdoor beachfront "bale" spa for rejuvenating. Water sports are available nearby. A free shuttle bus gives access to Bali Collection shopping center in Nusa Dua. Parking and Wifi in the lobby area are also complimentary. ... more   less 
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Also Known As:
Novotel Bali Benoa Hotel Tanjung Benoa
Novotel Hotel Bali Benoa
Novotel Hotel Tanjungbenoa
Novotel Nusa Dua
Novotel Benoa Bali
Nusa Dua Novotel
Novotel Bali Benoa Tanjung Benoa

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