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The Segara Suites
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Reviews (188)
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All reviewswater sportsbedroom suitethe hotel managerfantastic staynasi gorengswimming poolwatersportsbalconycondobalipackage
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127 - 132 of 188 reviews
Reviewed March 13, 2013

Fantastic choice, staff extremely polite and very helpful. Breakfast was delicious and the pool was clean and very private. Great location if u want privacy as its not a massive hotel. Would definitely recommend. It is well situated to water sport activities on the beach.

  • Stayed: February 2013, traveled with family
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1  Thank Hayden D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astiti G, Manager at The Segara Suites, responded to this reviewResponded March 18, 2013

Dear Hayden,

Thank you very much for your comment and expressing your enjoyment while staying in our hotel. We will keep improving to serve you better on next stay.

Regards
Homms Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2013

I stayed last January 2013. It is spacious and very nice. Inside the unit, there are 2 rooms (each with bath tub), big living room (with big sofa), big kitchen (with may glass wine, stove, refrigerator) and outdoor jacuzzi... Location very close with beach ( You may take the water sport with direct access from hotel).

  • Stayed: January 2013, traveled with family
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Thank ssijuve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astiti G, Manager at The Segara Suites, responded to this reviewResponded March 12, 2013

Dear Ssijuve

We are very glad that you have enjoyed your stay at The Segara Condotel, and we will keep the improvement even further to serve you better on your next stay

Thank you very much for your comment.

Regards
Homms Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2013

We stay for 3 nights with 4 adults. Segara Condotel is not the first hotel for us in Tanjung Benoa, usually we stay at the other hotel but Segara Condotel make different moment. Bigger room, nice kitchen with complete kitchen appliances gas stove included filtrex, complete set of dining set (spoon,various glass,pot,pan etc), coffee maker and toaster, we can cooking our own food here . Also big screen TV, mini home theatre set, free Wifi able to make like at home. Segara Condotel not only good for family but it also best for a honeymoon couple because it location cool and quiet enough. I will be back to Segara Condotel.

Room Tip: Find the nearest room to the beach.
  • Stayed: December 2012, traveled with family
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2  Thank bonWIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astiti G, Manager at The Segara Suites, responded to this reviewResponded February 21, 2013

Dear bonWIN

Happy to hear that you enjoyed your stay at our hotel. We will always further improve our product and service to cater you better in your next stay..

Regards
Astiti

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Reviewed January 16, 2013

We stayed 6 nights with 3 adults & 2 children aged 8 & 9. Bedding was insufficient for our group and one of my sons had to sleep on a stained mattress on the floor. The manager was helpful but wanted to charge me for the mattress!! Also, our booking included breakfast - don't expect too much on this one. However again, the manager tried to charge us for one of the boys to eat each day. The room overall was good though the bathrooms could do with a good detail. Dirty under floor mats, shower glass not clean and toilet needed a good dose of bleach!
We also had the privelidge of listening to wailing thru a loud speaker across the road at the temple all day and night for the first 3 days. This made it impossible to get the boys to sleep as it was constant and very loud. The pool was not clean and I wouldn't allow my boys to swim there. The restaurants up the road had pools so we spent alot of time there. The staff at reception were good though one of the chaps had very little understanding of English.
Overall this place served it's purpose but I am sure we could find something cleaner, quieter with a nicer pool down the road next time.

Room Tip: Ocean facing rooms are away from the templ over the road
  • Stayed: December 2012, traveled with family
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1  Thank maja57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astiti G, Manager at The Segara Suites, responded to this reviewResponded January 21, 2013

Dear Maja57

Thank you very much for your feedback on your recent stay.., We have clarified the content of our product and breakfast agreement with your Travel agent in Australia to avoid similar misunderstanding in the future to the customer.

In regards to your inputs on service, we have drilled down the issue till the staff level for them to be more alert in giving best service. Trainings are also given to them to be more consistent in excellence service

As for the noise from local temple, it is actually happening every six months when we have temple ceremony and I am sorry if you are being disturbed by that, as some people find it enjoyable.

Most of all, we will take serious look on your comment and will be ready if you give us a chance to serve you better in your future stay

Regards
Astiti

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Reviewed December 27, 2012

We stayed for 2 nights in their 2 bed room with special price from DisDus.com. So it is a very great value for this luxury condotel.

It located at the edge of Tanjung Benoa. Near Ramada Suites.

They have direct access to the beach. But don’t expect a private beach. Because the beach also used by water sports agents. You also can see sunrise from ocean view balcony room.

Likes :
• Spacious in Everything : Living Room, Bed Room, Kitchen, Bath Room
• Very Fast Check In & Check Out
• Luxury brand of equipment
• Shower & Bath Tub available
• Great view of ocean from my balcony – equipped with 1 lazy bed
• Direct access to the beach for water sports
• Cool AC in every room
• Complete kitchen appliances : gas stove complete with the exhaust fan, large fridge, 2 sink, complete set of dining equipment (spoon,various glass,pot,pan etc),coffee maker,toaster – you can cook your own food here easily.
• Big sofa in Living Room (especially for non ocean view room) equipped with 42” LCD & DVD Sound System
• Dining table for 4 persons
• Nice pool in the ground floor
• Half butler service
Dislikes :
• Not responsive room service – I asked for exchange of smelly bed cover & pillow case. But they improved in the second day as they make up my room twice.
• Limited breakfast menu – not buffet type
• Location is too far from good restaurant
• Toilet seats looks yellow – but still acceptable
• Noisy sound from water sport activities & buses

Overall, I recomend this condotel if you want to stay together with families & children in Tanjung Benoa.

Room Tip: Ocean View room for sunrise view or Non Ocean View room for more spacious living room
  • Stayed: December 2012, traveled with family
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Thank BryantYudhistira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astiti G, Manager at The Segara Suites, responded to this reviewResponded January 21, 2013

Dear BryaNinda,

Thank you very much for your comment, we are glad that overall you and your family enjoyed your stay with us. We have noted your constructive input on the service which we will surely take a serious measure for improvement. Looking forward to welcoming you back to The Segara Condotel

Regards
Astiti

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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