Having read the excellent reviews on the Nags Head we were in the area, looking at properties, and decided that it would be a welcome break to have lunch at the Nags Head. First impressions appeared good . . , good menu, lots of choice, and clean and comfortable surroundings. However, immediately after were given the lunch menu and deciding what to choose we were shouted from the bar, asking what we wanted to drink! The member of staff didn't even have the courtesy to come over to us. Despite that (and my partner questioning whether we should go elsewhere) I decided to give them the benefit of the doubt and so we ordered our food. When the food arrived one of the dishes was luke warm but instead of causing a fuss we just got on and started our meal. My choice of beef pie look good but sorry to say it was almost inedible due to heavy salting, with meat was so tough that I could not finish it. In addition, unfortunately we were overwhelmed with flies at the table. We appreciate that this is a country pub and at this time of year the work on the fields means that, inevitably ,there will be flies , but this was unbearable. In mitigation the member of staff did acknowledge our discomfort and explained that they had run out of citronella to keep the flies away from the tables. All in all, we were really disappointed and, sadly, the curt manner of the member of staff just added to the negative experience Even when I simply asked for directions to the toilet I felt foolish when he just pointed behind me as if I was stupid not seeing the sign. It is with great disappointment that we have to submit such a negative report.
- Official Description (provided by the hotel):
- Residential Country Inn situated one mile east of the A1. A feasting and meeting place for families, clubs and business people, a friendly local pub serving real ales and a superb restaurant where the atmosphere is relaxed whilst the service is impeccable. 7 en-suite bedrooms. Disabled access. ... more less
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- Also Known As:
- The Nags Head Residential Country Inn And Restaurant
- The Nags Head Residential Country Inn & Restaurant Hotel Pickhill