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“Good hotel”

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Novotel Rotterdam-Schiedam
Ranked #1 of 1 Hotels in Schiedam
GreenLeadersBronze level
Reviewed June 28, 2014

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels
Thank PA0JMY
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IdeVries, General Manager at Novotel Rotterdam-Schiedam, responded to this reviewResponded August 5, 2014

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100 - 106 of 464 reviews

Reviewed June 27, 2014

As I was visiting clients in Delft this hotel was an ideal location just of the Rotterdam ring road. The staff were very helpful and the rooms clean and tidy and as usual the hotel room was to the high Accor standard.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank D J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IdeVries, General Manager at Novotel Rotterdam-Schiedam, responded to this reviewResponded August 5, 2014

Thank you for taking the time to share your comments with us.

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Reviewed June 22, 2014 via mobile

I have stayed at this hotel often for work and continue to go there purely because of its location which is just off the highway.

Overall this hotel does not feel like a 4 star. Although it is quite modern inside, it feels a bit cheap. The rooms in particular are fairly small and very basic, with minimalistic, cheap-looking built-in furniture. There is one switch for all lights in the bedroom which means you are either in brightly lit up room or pitch black which is rather annoying and surprising for a supposed 4 star hotel. The bed is quite hard and there are only two, fairly flat pillows. I have never had a good night's sleep in these beds unfortunately. For these reasons the rooms do not feel very comfortable.

The breakfast is fine but could do with fresh juices instead of from concentrate and eggs are either scrambled or hard boiled.

Restaurant menu is ok but overpriced for what you get. The staff is not as attentive as they should be fir 4 stars. I once ordered a vegetable fritata and asked to not include potatoes which they did but then they served it with a side of fries which is not on the menu and were obviously unwanted...since I asked for no potatoes...

There is a small gym which has modern machines and a tv, but can get crowded!

I would not recommend this hotel for couples or for people who will be spending time in the hotel room.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank KW_BE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IdeVries, General Manager at Novotel Rotterdam-Schiedam, responded to this reviewResponded August 5, 2014
Google Translation

Het spijt ons dat Novotel Schiedam niet aan uw verwachtingen heeft voldaan. Het is door mede door uw feedback dat wij blijven werken aan onze kwaliteit en onze service. Ik hoop toch in de toekomst u wederom als gast te mogen verwelkomen.

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Reviewed June 18, 2014

Hotel is nice and offers free parking which is a must for Nederlands. A great place to stay close to Rotterdam. Free WiFi is also included.
Breakfast was very good and hotel also offered an internal yard that could be enjoyed during breakfast or by the children that might accompany you. Few children games like a games console was also available.
Room was basic but capable of accommodating up to 3 or 4 people with the extra couch.
Bathroom offered all working basic necessities.
I recommend the hotel and I will stay there again on my next trip to Rotterdam.

  • Stayed: June 2014, traveled solo
    • Value
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Thank Badrian23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IdeVries, General Manager at Novotel Rotterdam-Schiedam, responded to this reviewResponded August 5, 2014

The staff would like tot hank you for your kind praise of our hotel.

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An Accor traveler
Mons, Belgium
1
Reviewed June 12, 2014

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IdeVries, General Manager at Novotel Rotterdam-Schiedam, responded to this reviewResponded August 5, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 1, 2014

The hotel is conveniently located very close to the motorway but at the same time very quiet. Would not recommend it if you are not driving as it is few kilometers away from Rotterdam city center.
It seems that we were not the only one to take advantage of the weekend offer as there was many families: 59€ for night with breakfast included for all (that's up to 2 adults + 2 kids). Very good value for money although the swimming pool was closed for repair.

Room Tip: Ask for garden view.
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  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Steph_FR-BE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IdeVries, General Manager at Novotel Rotterdam-Schiedam, responded to this reviewResponded August 5, 2014
Google Translation

Hartelijk dank voor uw positieve feedback. Ondertussen kan ik u melden dat het zwembad vanaf dit jaar heerlijk verwarmd is. Hopelijk kunnen wij u wederom als gast ontvangen.

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Reviewed June 1, 2014

Really like this place. Spotlessly clean, functional, well designed room. Great public areas. Beautiful bar - very professional and friendly bar staff. Outside eating area overlooking a small swimming pool and childrens playground - very pleasant.

Reception staff were superb. Very efficient, polite and friendly - warm welcome received and they took an interest in the children which was a nice touch.

Very quiet extremely clean room. Bed mattress was perfect and so comfortable.

Well deserved 4 start rating in my opinion. Only downside - had dinner in the restaurant which was expensive and very average quality Not good value. Breakfast was okay as a selection but the hot food was low standard in my opinion - watery powdered egg, ovecooked baked beans etc.

Food aside - everything else about the hotel was lovely. Great bar - spent a lot of money in there but made friends with the staff and locals so it was a great experience.

Thank you Novotel. Will be back.

  • Stayed: May 2014, traveled with family
    • Value
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Thank davidwL5102WH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IdeVries, General Manager at Novotel Rotterdam-Schiedam, responded to this reviewResponded August 5, 2014

May I offer my sincere thanks for your kind comments about your stay at Novotel Schiedam. We look forward to welcoming you back.

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Additional Information about Novotel Rotterdam-Schiedam

Address: Hargalaan 2, 3118 JA Schiedam, The Netherlands
Location: The Netherlands > South Holland Province > Schiedam
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Schiedam
Price Range: $70 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Rotterdam-Schiedam 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Rotterdam Schiedam is a 4 star hotel located within minutes of the port, Europoort and the centre of Rotterdam. This attractive hotel is ideal for either a business stay or a relaxing weekend away in Rotterdam. Free parking is available for our guests at the hotel and our well equipped rooms feature WiFi and airconditioning. The Novotel Rotterdam Schiedam has a charming restaurant and bar, a spacious garden with outdoor pool and a terrace. The hotel is entirely " non smoking ". ... more   less 
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Also Known As:
Novotel Rotterdam
Accor Rotterdam Schiedam
Rotterdam Novotel

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