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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of $132/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (444)
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All reviewsthe pubchecking outfish and chipsnew ownerslarge portionsfull englishlovely foodlovely placesteamersbalconymenudogvillagerobinsonslakesstartersales
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Reviewed September 26, 2009

Lovely location, plenty of parking on our arrival. we were shown our room by keith the owner and then enjoyed a drink in the bar. very clean and tidy.Our room was very comfortable with a four poster and balcony , plenty of hot water and nice and quiet.Breakfast was fab, plenty to choose from and all freshly prepared, what more could you ask for .will be back hopefully in November if possible. Thank you both for a lovely break.

  • Stayed: September 2009, traveled as a couple
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Thank zx12man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2009

We decided to book a hotel close to Ullswater, and when searching the internet the Pooley Bridge is one of the first sites to appear. From the website, the hotel looked very nice with a lovely al fresco dining experience as well as the country inn charm you would expect from the area. Based on the website, we booked 2 rooms with balconies which cost £220. A bit pricey but its still high season and the website did exude a certain air of luxury.
We arrived on a lovely sunny Saturday and were all impressed by the location - Pooley Bridge is a very pretty little village on the lake. The Pooley Bridge Inn appeared to be a pub with rooms, there is no reception area and my first alarm bells started to ring when I asked the young lady behind the bar that we wanted to check in, she didnt say a word just walked off to get who I think was the manager. We were shown to our rooms, which were OK but not £110 OK - quite outdated and old fashioned with very poor lighting in the bathroom - also quite a damp musty smell in the bathroom but that can be expected in some old buildings. Our balcony overlooked the pub beer garden, which was nice however the abundance of cobwebs on the table and chairs proved this area is not cleaned as frequently as the rooms!
After a walk around the village we decided to have some drinks at the hotel bar, all was fine apart from the attitude of the staff who just appeared bored and unfriendly. The average age of staff in this place is very young, and they dont appear to be supervised at all. Later in the evening we decided to have dinner in the pub - the meal was of a very poor standard compared to the prices charged. We were not happy at all with this. Also when we asked to have an earlier breakfast, we were asked 'do you really need breakfast at that time?' with an indication that the manager would have to get up early to do this - despite the room information stating that 'early breakfast can be provided on request' all in all very poor customer service.
On returning to our room (No.4) it became apparent that our room may have been situated over a speaker in the bar as the music was unreasonably loud - and we could also hear people talking in the bar. This carried on until around midnight, then we could hear staff clearing up until around 1am. Not the most relaxing nights sleep I'd expect from a country inn!
All in all I would definitely not stay here again, its overpriced and the staff have a terrible attitude. I'd rather pay less and stay in a friendly b&b where the staff actually care about decent service.

  • Stayed: September 2009, traveled with friends
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Thank elektrogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2009

After reading some of the reviews (after already made the booking) we went to Pooley Bridge Inn with more than a little apprehension. However, this was unfounded. The room was lovely with a large balcony and table and chairs. Plenty of cupboard space and clean. Bed was comfortable and changed both days of our weekend stay. Full English breakfast was made with fresh ingredients. Staff were polite and friendly and good humoured. Food was good pub grub and didn't break the bank either. Only downside was the muffled noise from the bar - but this was expected staying at an Inn, and anyway didn't go on late and after a day on the hills it didn't stop us from sleeping! Would we stay here again? Yes!

  • Stayed: September 2009, traveled as a couple
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Thank FreedaUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2009

Stayed here for one night before we did a Virgin experience baloon ride. Upon arriving at the hotel we entered into the bar to check in, the bar was very busy and was mostly full of teenagers. When we got to our rooms we were very dissapointed, the website is VERY misleading and gives the hotel an boutique appearance! There certainly was nothing boutique about the place! It was shabbly and had a smell of wet dog. And on the balcony the bannister fell apart when leant on!!!! We decided just to get on with it as we didnt want it to ruin our experience so we headed to the bar.

The bar was very busy and the bar staff were to interested in chatting to their mates that they could not be bothered serving us. And believe me they made that obvious!

One of the reasons we booked this hotel was that we could request an earlier breakfast than the scheduled times as we had to leave at 7am, Both the website and cards in the rooms advertise this fact. So later in the evening we requested if we could have our breakfast early, the manager/owners response was "what do i have to? that means i have to get up early!" to which i replied that it was advertised and that we had spent a lot of money on the booking! At £110 per night we felt this was a reasonable request for some cereal or toast?? but no.................. we never got breakfast !!!!

We also had a meal at extra charge which was dry, over cooked and over priced.

The attitude of this place stinks! they just want to rob you of your money and dont care about customer service or whats important to you as the customer!!

After speaking to local people on the balloon ride it is clear that the pooley bridge inn has an extremly poor reputation in the local area.

  • Stayed: September 2009, traveled with friends
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1  Thank alanmoore1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2009

Stopped for lunch here with a view to a possible stay in September.Ordered 4 soft drinks, two cumberland sausage baguettesv and a Pizza slice, and one portion of chips. bill for this was £27-50.

The Cumberland sausage was served sliced and cold with cold onions, the Pizza slice was not pizza at all but a halved Baggette topped with what appeared to be a mix of chopped tinned tomato chopped onion and celery with grated cheese , the baggette was soggy inside due to the tomato juice. My daughter could not eat more than an 8th of it as she felt to do so would make her sick.

On my request the staff heated the cumberland sausage and onions and when I said I had never had this dish served cold said did it say it was hot to which i said did it say it was cold.

Needless to say we will not chance staying there.

  • Stayed: August 2009, traveled with family
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Thank OldhamLancsEmma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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