My husband and I went to the Pooley Bridge Inn for lunch on Sunday 11th August. When we went into the pub we saw the pub seemed to have large numbers of people sitting around tables void of food and generally looking a bit fed up. We should have really taken that as our cue to leave but we had already looked somewhere else for lunch in Pooley Bridge that only had an outside toilet and grubby looking tables and flies coming out of the kitchen so it didn't take a lot for somewhere else to look more appealing.
At the bar there was a man complaining that his family had been waiting over 1/2 hour for food. We asked how long we would wait for quiche and the member of staff said no longer than 20 minutes. We soon found out why. The quiche that arrived was freezing cold and resembled exactly quiche you buy from the supermarket that then requires cooking at home. We complained but the staff member said the quiche had been freshly cooked that morning. If this was the case it looked to have done no more than had a flash in the oven and was no where near being cooked. The pastry was also soggy and sallow and nearly raw. My husband had used the men's loos and found there wasnt any hand wash, he mentioned this and before we left some 1/2 hour later went back to the loo and still no hand wash. Pooley Bridge is a place surrounded by campsites aka limited hand wash facilities. Personally I have strong feelings about people not being able to wash their hands after going to the loo then going on to touch glasses and cutlery that then gets picked up by members of staff who then serve people drinks and food without washing their hands. Its an infection control risk.
My advce is firstly avoid the Pooley Bridge Inn and secondly avoid Pooley Bridge, there are far nicer places to go to in the Lake District.
- Official Description (provided by the hotel):
- Traditional Lakeland Inn in the Heart of Pooley Bridge, open fires, outdoor courtyard, home-cooked food and 11 en-suite rooms ... more less
- Also Known As:
- Pooley Bridge Hotel Pooley Bridge
- Pooley Bridge b&b
- Pooley Bridge Inn England