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“Shocking and unprofessional bar staff”
Review of Beaches Restaurant & Bar - CLOSED

Beaches Restaurant & Bar
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed June 17, 2013

Beautiful property and would otherwise rate this property highly,as has a magnificent view etc...but on our visit to manuia beach resort bar and restaurant,bar staff muttered jokes about us under her breath(we could hear what one staff member was saying& we could understand what the staff member was saying,even in rarotongan!!).the staff member was rude and unwelcoming and also served us two orange juices instead of the two " Mickey Mouse" kids drinks we'd ordered!my husband heard this staff member say to her collegue(under her breath),as she was serving the drinks to us that"we wouldn't know any better...." & laughed in front of us to her collegue which was apalling service.Unfortunately our kids had taken a sip from the drinks when I was first advised by my hubby what the bar lady had said,otherwise I would've just walked out....
We were hoping to dine there for dinner,but quickly drank our cocktails& our kids drank their " Mickey Mouse" orange juices....and got out of there!!because of the bar lady's awful customer service we left& had dinner elsewhere,which was a real shame as I'm sure the actual beach resort is a fabulous place to stay&looks amazing:)just the bar staff that let a beautiful resort down.

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1  Thank Rachnged
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (42)
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27 - 31 of 42 reviews

Reviewed November 20, 2012

Great service, wonderful staff, lovely food and cocktails, perfect location & views! The pancakes at breakfast are the best I've every eaten!

Thank Kiwi_Beach_Bum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

A menu that changes daily......Great food......Good service......Happy hour cocktails are awesome.....If you can handle it try a fishbowl Tangaroa......Packs a punch alright ...A++

Thank Kim_Jamie_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

Well what a fantastic location as it says right on the beach.
We called in for a light snack on a Saturday,beautiful spot to eat.On arrival we were greeted promptly,and a drinks order taken.These arrived quickly and we were ready to order the food.We were told there would be a short wait as there was a table of about 10 people before us.We ordered two plates of squid rings and some Asian nibbles with dipping sauce.
Both of these dishes take about five minutes in the fryer..Another two beers and 45 minutes later all the other people had left, and we were about to when the food finally arrived.The squid rings had not been drained properly and the dipping sauce for the Asian nibbles was staight out of a bottle of tomato sauce.Not impressed.I could see what they were doing,concentating on making expensive cocktails at the expence of the food and service

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Thank rick1811027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

We called into Manuia Beach Boutique Hotel for lunch as we wanted to see how the resort had changed. The restaurant "Right On The Beach" looked just the same as we remembered, better really because the furniture was new and much nicer. We ordered fruit cocktails first then lunch and coffees and were very impressed. It's hard to find a good coffee in Raro but theirs was great. I ordered a fishburger and my husband chose a beef burger. The meals arrived fairly quickly, we didn't want it fast as we were happy to appreciate the setting on the beach and alongside the infinity pool. Both meals were really good, served with fries and a salad. There was plenty of food, too much for us as we aren't big eaters. The staff were nice and friendly too. Friends of ours went there twice for lunch and they too were impressed with everything.

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Thank GulfHarbourBadgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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