Lets start with the good bits. When I booked this hotel I had arranged for a standard room by the pool, but when we checked in we were upgraded to the new villas with their own private pool. These rooms are spacious, they have 2 loungers outside and a small plunge pool to help cool you down. The villas are surrounded by a high wall so you have total privacy. The hotel restaurant is called Oceans, and here you can get the usual drinks, lunchtime snacks etc and in the evening you can watch the sun go down over the Pacific The beach is a bit rocky but nothing too bad, and the pool is clean and lovely. The staff were friendly and we didnt have any problems with them. We ate at the hotel on our first night, the price was ok but the choice at the buffet was limited, after that we went out, there is a restaurant about 5 minutes walk away that is run by a mad welshman, does lovely food and is quite cheap.
Now for the not so good bits. When we arrived at the airport we were told by the hotel to look out for a taxi firm (Atupa I think) who would take us to the hotel for $30. Well we got there and there was no sign with our name on it, others probably booking direct had transfers in a coach and we were directed to them and they kindly took us to the hotel. On the return we were leaving at 4am because our flight was at 5.45am back to NZ. I spoke to reception the afternoon before we left and she said that she had booked a taxi for 4am and that the night security guy would come along at 3.50am to pick up our bags. Well neither happened, so we walked our bags to reception to see the night security guy sitting there (we werent the only ones, another couple had to do the same) I asked him to check that the taxi was on the way but he couldnt find the number. Then the mini bus for the other couple came along and thankfully he took us because the other cab company was on the other side of the island and wouldnt have turned up. I doubt the guard would have known what to do!
The other major problem is that there is no Do Not Disturb signs for the rooms, so you can have a cleaner walk in at 8am (as would have happened if I hadnt been up and outside) then she never came back to make the room up. Or they will just stroll in to do the evening turndown. So be warned wake up early and make sure you are dressed!
Overall it was very relaxing, the staff are just as relaxed so somethimes things dont get done but then that is how it is. Other people on here have moaned about the flies and the ants, well it is a tropical country there isnt much you can do about that.
Just be warned, if you do not have transfers booked, sort it yourself because I doubt the hotel will.
- Official Description (provided by the hotel):
- The Cook Islands leading luxury beachfront romance resort on Rarotonga's sunset coast...an exclusive haven for only 42 couples. 5 acres of manicured gardens, 100 meters of icing sugar beach, a crystal clear lagoon, 3 restaurants & bars, day spa & beauty clinic, gymnasium, scuba dive centre, conference & business centre, 3 wedding coordinators, 15 swimming pools + 9 spa pools...so much more than meets the eye. ... more less
- Reservation Options:
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- Also Known As:
- Crown Beach Resort And Spa
- Crown Beach Hotel Arorangi
- Hotel Crown Beach
- Crown Beach Resort Rarotonga
- Crown Beach Resort & Spa Rarotonga, Cook Islands