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“Lovely hotel/restaurant and welcoming staff!”

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The Royal Oak Hotel
Ranked #1 of 1 Hotels in Kelsall
Certificate of Excellence
Lytham St Anne's, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lovely hotel/restaurant and welcoming staff!”
Reviewed August 6, 2014

Have been wanting to visit Chester for a few years now and an offer popped up on travel zoo for a stay at The Royal Oak Hotel. The staff were very welcoming upon arrival, we were shown up to our room which was very clean, fresh and decorated lovely. The extractor fan in the bathroom was very loud which was linked up to the light, therefore when getting up in the middle of the night we had to remember to not turn the light on otherwise it would set it off. We booked in for our evening meal which was so handy just to be able to pop down the stairs to the restaurant below. We had a 2 course meal included in our voucher with a glass of prosecco each. Food was nice and a large choice of meals to choose from. We also had breakfast included, both of us had a cooked breakfast which was very enjoyable and a great start to our morning, The only critic I had about breakfast was that there was fresh fruit set out on one of the tables along with cereals etc and unfortunately there was a fly buzzing round the table. It put me off having any of the fresh fruit out on the table - it was hot weather therefore I can understand why the door was open but maybe some sort of food net is needed? Overall a lovely hotel, great location and welcoming staff

  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank em_lee89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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364 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
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English first
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 1, 2014 via mobile

Stayed with my girlfriend on the travel zoo offer, from making a reservation to checking out the staff were extremely friendly and helpful..The room was tastefully presented with a great shower, everything about the the royal oak felt clean, tasteful and relaxed, evening meal was very nice ..we paid a small amount extra for steaks and they were huge and cooked well and the chunky chips were lovely. Timed it well with a local village festival so all in all had a thoroughly great cheshire experience and I'm sure we will be bk someday thankyou Royal oak

Stayed June 2014, traveled as a couple
Helpful?
2 Thank Mattandhiscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caernarfon, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 29, 2014

Great location and service. Quite, We had a good breakfast. TV, nice bathroom. Easy parking. Everything like new and room very comfortable. Chester is a nice town to visit and this hotel is a great choice to stay.

  • Stayed December 2013, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank marc p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 27, 2014 via mobile

A lovely little stop over! We were off to a Wedding so only stayed one night and were rather sad we weren't staying a second. A lovely room, great bathroom. Great breakfast too. My only complaint was that the extractor fan was linked with the light in the bathroom and it was soooo loud!! No chance of getting up quietly in the night!

Stayed July 2014
Helpful?
1 Thank EEEEvans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 21, 2014

I stayed at this hotel for one night on Saturday 19th July '14. Easy parking and made very welcome by the friendly staff. Both checking in and out staff on hand to assist. 2nd floor room very comfortable and quiet so I slept very well. Everything like new with comfy bed and spotless bathroom. Big plasma tv but didnt make much use of this as was attending a local event. Tea/coffee provided in room and was free wifi. Highly recommended and good value.

  • Stayed July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Simon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telford, United Kingdom
Level 5 Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 12, 2014

First impressions were good , but it seems as if the duty receptionist is 'the general assistant' , responsible for multi tasking at breakfast , and bar duty in the afternoon . Great if the place is quiet ( and it was) , but not so good if clients are secondary to the owners relaxed working hours .
It must be said that the rooms are great , we had a first floor bedroom that was spot on for amenities and comfort ( one comment could be the bathroom shower screen swung open allowing water onto the floor) but it was great value with dinner included on the first night of two stayed. The attic rooms seemed to have very low beams .
The restaurant is beautifully converted with several eating areas , and an open plan kitchen with a separate pizza kitchen for peak nights ; the menu was well balanced and the service was attentive and friendly - for the quality it deserved to have been busier .
Breakfast was a let - down ; the food was moderate , and the two staff seemed to be trying to cook , serve , and check guests out .
We had to search for cutlery and crockery to change our table from a 2 to a 4 ( we were a party of 4 so this should have been predicted) , and the request for Kippers on day 1 was met with' the manager hasn't bought any ' . We suggested to the waitress that we would like Kippers for day 2 and that this supply issue could be easily overcome within 24 hours? Regrettably this was not to be , and it seemed as if no-one communicated or bothered to ensure the full menu was available .
Overall I think we would return , but it is the small things that make the difference .

Room Tip: attic rooms had very low beams
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank shroptom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 30, 2014

We booked the Royal Oak as our base for a retirement do at Chester races mainly because it was the only hotel remaining, however, it turned out to be a fortunate yet fantastic choice. We arrived just before midday and greeted by the hotel manager who made our party of 5 feel most welcome. We had an excellent 2 course lunch for under £10. The rooms were very clean and spacious with all the facilities you'd expect but presented extremely well. Having got suited and booted we weren't able to book a taxi into the races to meet the rest of our party in time. No pun intended but the manager certainly went the extra mile by driving us there. Needless to say we had a great day out and was again greeted by friendly understanding staff as we nursed our sore heads in the morning. You dont find these kind of hotels very often. Alright it's tucked away 7 miles out of Chester, but if its a clean friendly hotel to use as a base to see Cheshire and North Wales at a reasonable price you'll struggle to find anywhere better. Many thanks for having us

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dangwilliam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Oak Hotel

Property: The Royal Oak Hotel
Address: Chester Road | Chester, Kelsall, Chester CW6 0RR, England
Location: United Kingdom > England > Cheshire > Chester > Kelsall
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Kelsall
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Royal Oak Hotel 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
We have 16 new beautifully appointed modern boutique bedrooms all with en-suite, tea coffee making facilities, flat screen television, Free wifi, bathrobes and daily maid service. ... more   less 
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