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“FOOD?!?!? Who is cooking?!?”
1 of 5 bubbles Review of Son Spa

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Son Spa
Ranked #1 of 1 Hotels in Son
Certificate of Excellence
New York City, New York
1 review
“FOOD?!?!? Who is cooking?!?”
1 of 5 bubbles Reviewed October 26, 2013

All was good except food and restaurant service.
Seriously, who is cooking?!?!? Its very sad that you have such a nice place and no good food, no good chefs, no good waiters. I stayed 3 nights,
1 day: first impression was wouw..:) nice place, come to bar, ordered shrimp sw, was quick made, served, no cutlery, damn, a lot of staff around but when you need then no one is here. Finally got my cutlery, sw?!? Salad- no dressing, fine, no olive oil?!?! Im not a rabbit..come on!! I payed 179nok.
Dinner, forgot my sw and come for late nice dinner with some vine. 2nd time maybe will be better, all deserved second chance. Food was ok, little bit cold but ok for very basic food: meat, potatoes, carrots, beans, baked tomato? Red vine sauce. We are in 2013 not in 1980. Prices for advanced food but get early 1980 food. Waiters carrying food with no love. Done for tonight.
2 day:BF- a lot of choices, but...looong but.. Fried egg?!?! Plz plz go and learn how to cook fried egg. Just let you know, for guest its Very important to get good BF. fFor lunch went out from hotel, dinner vent to oslo.
3 day: BF- the same, no changes made, coffee and some fruits was good for me.
Left with not good impression.
Im not coming back. Very nice place, but whit this food..net.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wenche B, Hotel Manager at Son Spa, responded to this review, October 31, 2013
Dear guest

We thank you for your review. We regret that we failed to meet all your expectations in terms of food and service in the restaurant.
We are grateful that you are still happy with the location, atmosphere and rooms

We wish you and yours a Happy November

MVH for Quality Spa & Resort Son
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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590 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Oslo, Norway
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed October 19, 2013

I went there for a conference at work. First impression was great with a really friendly receptionist. I had a suite, and that was a nice except for the bed that should have been much bigger and more comfortable. I would be really dissapointed if I were to share that bed with someone.

The conference rooms and the service we got with coffee, healty smoothies inbetween breaks were nice.

But then came dinner. That was not a proper meal. Quite small portions, and very boring. This hotel is in the countryside so it should be easy for them to get a deal with a local farmer or something. So that they can serve top quality meat from the area. Actually the whole party (there were about thirty of us) complained one evening we were there, how do you mess up over thirty dinners? Was the chef they used that evening even a trained one? Hopefully he is fired now. I mean, how hard is it to make me a medium rare steak? I make way better steaks at home and I am no more than a happy amateur.

I only had a quick look at the Spa (not time to enjoy myself there), and it seemed top class, friendly service there.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chingar_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wenche B, Hotel Manager at Son Spa, responded to this review, October 31, 2013
Dear guest

We thank you for your review. We regret that we failed to meet your expectations in terms of our food especially the dinner and dinner services
We are grateful that you are still happy with the location and atmosphere in our common areas. We are also grateful that the conference went well

We wish you and yours a happy Autumn

Mvh for Quality Spa & Resort Son
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moss, Norway
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

We had a nice stay at this hotel. Nice service and and a very good SPA area. We also tried the swimming pools, it was very nice and relaxing. The room was clean and had an excellent view to the sea. The bed was very soft and not the best i have tried, so i didn`t have my best sleep. We had a lovely breakfast before leaving.

Room Tip: The smallest rooms are very small, concider one step up...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eNron09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wenche B, Hotel Manager at Son Spa, responded to this review, October 31, 2013
Google Translation
Kjære gjest

Vi takker for din herlige tilbakemelding. Vi setter pris på at du har hatt et godt opphold hos oss, og at du er fornøyd med service, renhold ,spatilbud og beliggenhet med en flott utsikt.
Til info så kan jeg fortelle deg at vi fra neste år vil kunne ha et romtilbud hvor sengen vil være av større format.

Vi ønsker deg en herlig høst

Mvh for Quality Spa & Resort Son
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed September 9, 2013

Stayed one night. Room overlooking the bar/patio area. Full of drunks with loud noise/music. Called reception at 00:50 - told by staff member nothing can be done, people entitled to enjoy the area (you're just not entitle to sleep in your room). Asked for another room and told hotel almost full so none available (apparently almost full means full).

Don't stay here if you're looking to relax. Noise compounded by poor service.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BusinesstravellerNor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wenche B, Hotell Manager at Son Spa, responded to this review, September 12, 2013
Dear Guest
We thank you for your review. We regret that we failed to meet your expetations about the service, and we are very sorry that you didnt have a good night sleep.
We wish you a good Autumn

Mvh for Quality Spa & Resort Son
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

This stay was to celebrate our 30 year wedding anniversary, and our expectations were high. We arrived early and got an excellent sea view suite with a large balcony, and the sun was shining.
Fish soup and white wine for lunch was enjoyed outside on the deck, and the sun was still shining. The resort has a lovely large indoor swimming pool, nice and warm as well as a hot-tub, cold-tub and an outdoor jacuzzi all at ground level and free for residents. For a small fee, the upstairs spa-area consisting of 10+ different water treatments as well as some resting areas can be enjoyed (my wife did).
After a lot of exercise, we dressed up for dinner only to realize that July was low season with a two starter / two main course restaurant menu; in fact the same menu as for lunch (very different from that on the hotel web pages). And then things started to go wrong. Our order was lost in transit between table and kitchen; the starter arrived after one hour and the main course after nearly two. But the wines were good. And then thunder, lightning and horizontal rain started (literally). The indoor bar was closed (low season), so the alternative was the outside bar equipped with one bartender and a long line of increasingly wetter guests. May be something for management to adjust.
By the way, the breakfast was very good.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dinkytoys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wenche B, Hotel Manager at Son Spa, responded to this review, October 31, 2013
Dear guest.

We thank you for your review.We are happy that we coud redeem some of yoyr expectations . We regret that we failed to meet all your expectations in terms of food and service.
We are grateful that you are still happy with the location, room and our Spa facilitys

We wish you and yours a Happy Aotumn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halden, Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

The room was clean and the personnel was friendly. There was a bath robe and slippers in the room. You can take the bath robe could with you. It's a gift from the hotel. The hotel has a good SPA area with saunas, bobble baths and swimming pools. There is also a gim and you can take group trainings with instructors.
The food was good and coffee/tea available at all times.
There is a number of SPA treatments you can choose. I had a facial (Expert facial) but I wasn't impressed. The treatment was advertised to be tailor-made for your skin type, but I had a feeling it was standard. They didn't have products for my skin problem available.

Room Tip: If you have a room facing the back yard, you may hear partying in the bar down there.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IrinaRish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wenche B, Hotel Manager at Son Spa, responded to this review, October 31, 2013
Google Translation
Kjære gjest

Vi takker for at du tok deg tid til å gi oss en tilbakemelding og for din gode omtale. Vi tar til etterretning at du forventet mer av behandlingen enn det som ble gitt. Håper du har mulighet til å komme tilbake ved en annen anledning

Vi ønsker deg en fargesprakende god høst

Mvh for Quality Spa & Resort Son
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Khimki, Russia
Level Contributor
496 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

The hotel is decorated by a wood, which greatly improves perception. The system of corridors is a maze. Part of the corridors is created right through the rock. The room key is on a rubber strap as the water park key. I got a room overlooking the gym, where a group of tourists trying to get away from each other on a stationary bike. Rooms are with a marine theme with yacht drawings on the walls. Sliding doors are taken from ship. Large kitchen, no, I'm sorry, galley, to be exact, right at the entrance. The hotel is harmoniously placed into the surrounding rocks, wood floor smoothly passes into the stones. There are no fences, you can go in any direction. The beach with size of ten to three meters is fully equipped with information table and a life buoy. I've tried to imagine how to swim here, have shivered and moved on. I respect rationalism. Why should I jump into the cold water, if you can put a hot tub on the shore and relax there? Then, after sitting in a booth of physical therapy, go to the dinner.

Room Tip: Nice fjord view is from room located in gable facade
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Max K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Son Spa

Property: Son Spa
Address: Hollandveien 30, Son 1555, Norway
Location: Norway > Eastern Norway > Akershus > Vestby Municipality > Son
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Son
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Son Spa 3*
Number of rooms: 148
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