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Park Inn by Radisson Sheremetyevo Airport Moscow Hotel
Ranked #3 of 14 Hotels in Khimki
Houston, Texas
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Moscow Airport”
3 of 5 bubbles Reviewed February 6, 2014

Stayed here on a stop over at Sheremetyevo, picking it over the other choices at the airport because on the web site it is claimed that the hotel "is a short walk from the airport", well it is not arriving into Terminal D at there is no perceptible way to walk to the hotel so the only option is to take the shuttle. In the time I waited in the -20C weather for the bus to turn up there was 3 or 4 other hotel buses. When the bus did turn up the driver did not bother to open the back so all the people and luggage was pilled in, he then spent the whole journey to the hotel on the phone.
Once at the hotel the staff where helpful and check in efficient, the room was functional and clean which I would expect.
Unfortunately my transfer experience means i will not be staying here again but will try one of the other options available at Sheremetyevo

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sprockett2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerPIMoscow, General Manager at Park Inn by Radisson Sheremetyevo Airport Moscow Hotel, responded to this review, March 11, 2014
Thank you for your feedback and we have investigated the issue you raised with the shuttle collection to ensure this does not repeat itself. We set high service standards to ensure your expectations are met and exceeded and if we fell short this time with the collection we are deeply sorry. I am pleased to hear that the check in was friendly and efficient and I do hope you will give us the opportunity to welcome you back in the future.

Regards
Gerard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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721 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
St. Petersburg, Russia
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed October 23, 2013

once again needed to stay overnight between flight in the "best airport of Europe", Mpscow Sheremetievo. Park Inn is really logical solution for this. Good rooms, early breakfast with good choice, transfer. News - free bottled water appeared in the room!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oleg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerPIMoscow, General Manager at Park Inn by Radisson Sheremetyevo Airport Moscow Hotel, responded to this review, November 4, 2013
With time we try to improve and keep up to date on our customers wishes and based on your feedback we are achieving our goals.
Thank you from all the team here and the positive note on complimentary water in the bedroom.
We look forward to welcoming you back on your travels in the near future.
Regards
Gerard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed October 10, 2013

An honest hotel that does not pretend to give you more that you expect. Rooms are spotless, breakfast OK, and WiFi are fast. Besides that there is no reason to stay longer than one night. Of course there is no fitness/gym/spa and other facilities.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marleyberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerPIMoscow, General Manager at Park Inn by Radisson Sheremetyevo Airport Moscow Hotel, responded to this review, November 4, 2013
Thank you for honest response, we appreciate your feedback and we look forward to welcoming you back in the future.
Regards
Gerard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed September 21, 2013

We stayed in Novotel previously when staying in Sheremetyevo airport, but this time chose Park Inn, since it allows partial day stays. In general the hotel is worse than Novotel in terms of rooms refurbishment. But service was good, starting from shuttle bus driver who was very helpful, by giving us advises on when to leave to catch our next flight, and how to travel to Domodedovo. Reception was very friendly and helpful as well, we had taxi waiting for us on time. We have got good value for money we paid.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Ainur_kaken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerPIMoscow, General Manager at Park Inn by Radisson Sheremetyevo Airport Moscow Hotel, responded to this review, November 4, 2013
Thank you for your response, we appreciate your feedback and we take great pride in hearing that our Yes I Can! service which is delivered at all levels in the hotel to ensure your stay is very pleasurable was delivered.
Regards
Gerard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 4, 2013

I stay in this hotel for one night and I love it,the front desk service is excellent,the beds very soft,and have all the services I need, the hotel is in walking distance to the Sheremetyevo airport and to the train station. The best part is the bar,very good vodka.

Room Tip: The rooms in the 5 th floor are more quieter less noise.
See more room tips
  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 76carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerPIMoscow, General Manager at Park Inn by Radisson Sheremetyevo Airport Moscow Hotel, responded to this review, November 4, 2013
Thank you for the excellent feedback, we are very happy that you enjoyed our core product and the services offered.
Free Wi-Fi is also a new standard and we look forward to welcoming you back on your travels.
Regards
Gerard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed August 7, 2013 via mobile

Was a little worried with all the negative reviews of hotels in Moscow but found Park Inn to have friendly service and staff spoke English. Room was good and comparable to N American standards.
Hotel is very close walking distance to Aeroexpress station but a little difficult to find path. Don't recommend walking alone at night.
Only complaint about room is that the bathroom flooded after shower and water never drained (urban design with no bath tub). Had to wear my flip flops to go back to use washroom!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CPP27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerPIMoscow, General Manager at Park Inn by Radisson Sheremetyevo Airport Moscow Hotel, responded to this review, November 4, 2013
Thank you kindly for your review and we appreciate your positive feedback in regard to friendly service.
We have taken measures to ensure that the drainage in the room you stayed has improved and we again thank you for bringing it our attention.
We look forward to welcoming you back in the future.
Regards
Gerard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 27, 2013 via mobile

How it is possible to don't have a hot water!!!it is incredible!!i called at the reception and they said the hot water is closed!!!!in the bathroom u don't have a hair dryer!!in the room is very cold even when outside is cold!!!i called the technician to see what's happening with the air conditioner ..and he start to cry that I called him for nothing..and there are normally to be like this!!!for this money it is a bad hotel!!!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerPIMoscow, General Manager at Park Inn by Radisson Sheremetyevo Airport Moscow Hotel, responded to this review, August 1, 2013
Thank you for bringing your issues to our attention and I apologize sincerely that we did not provide our usual service when you stayed. I have investigated the hot water problem you experienced and the result is on the day you stayed we had some boiler maintenance downtime for 45 mins hence the cold water. It is not a usual occurrence for us here but a yearly necessity when the city cuts off the direct supply, we switch over to our heated boiler system. It does not retract in any way from your complaint and our responsibility to provide the best possible service but unfortunately it is a necessary requirement to carry out these works.

I do hope you give us another chance in the future and if you contact me directly I will ensure that your next visit will exceed your last and you will see the hotel in another light.

Thank you once more for your valued feedback.

Regards
Gerard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Sheremetyevo Airport Moscow Hotel

Property: Park Inn by Radisson Sheremetyevo Airport Moscow Hotel
Address: Mezhdunarodnoye Hwy, 1, Khimki 141400, Russia (Formerly Park Inn Sheremetyevo Airport Moscow)
Phone Number:
Location: Russia > Central Russia > Moscow Oblast > Khimki
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 14 Hotels in Khimki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Sheremetyevo Airport Moscow Hotel 4*
Number of rooms: 297
Official Description (provided by the hotel):
The contemporary Park Inn by Radisson Sheremetyevo Airport Moscow Hotel located in proximity to the main Air hub in the region. We offer relaxed and friendly atmosphere and high quality service. • Walking distance to Sheremetyevo International Airport (terminals D,E,F)• Free regular shuttle bus from and to Terminals D,E,F (every 30 minutes by schedule)• 297 modern and comfortable rooms including 11 suits with seating/work areas, sleek flat screen TVs and complimentary high speed wireless connection, telephone, air conditioning, bath amenities and hairdryer • Non-smoking and rooms for the physically challenged/handicapped • 24-hours Restaurant and Lobby Bar featuring international cuisine• 24-hours Room Service• Laundry services• Wi-Fi throughout the hotel• Meeting rooms are for 30/15/6 delegates with diverse coffee breaks and lunch and dinner menus• Conference room with daylight for 50 delegates• Secured parking• Club Carlson loyalty program and Frequent Flyer programs• Day-use rates ... more   less 
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Also Known As:
Park Inn Sheremetyevo Airport Moscow Hotel Khimki
Hotel Complex Sheremetyevo 2
Park Inn By Radisson Sheremetyevo Airport Moscow Hotel Moscow Oblast/Khimki, Russia

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