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Bexleyheath Marriott Hotel
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Reviews (795)
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534 - 539 of 795 reviews
Reviewed October 1, 2013

We stayed two nights over a weekend when attending a family party in the area. The staff at this hotel were fantastic right from Reception right through the rest of the hotel. We asked for a quiet room and we got one on the 3rd floor facing the courtyard (340) . We slept great both nights as we had no noise at all and the room was quite spacious. Everything worked well, tea and coffee making facilities in the room and iron and ironing board. We had a wonderful breakfast each morning in the hotel. Well done everybody for making our stay very comfortable.

Room Tip: Suggest you ask for a room facing the courtyard as rooms facing the road would be very noisy with the number of sirens going past on a regular basis and the hotel is on a very busy junction.
  • Stayed: September 2013, traveled as a couple
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Thank Peggie97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

We were here recently and we had a very comfortable stay. We had asked for a quiet room and we certainly had one on the lower ground floor, room 511. We were very near to the spa so were able to have a lovely swim each morning. We didn't eat at the hotel as we know Bexleyheath quite well so an easy walk into the centre of everything. Everywhere was extremely clean in the hotel and very welcoming and helpful staff. Our only criticism was that the car park bays are extremely small so difficult for parking in our hire car. Other than this a very comfortable hotel and near to the town and motorway network.

  • Stayed: September 2013, traveled with family
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Thank Carole and Anth... H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

After a terrible experience in France we stopped over at this hotel on way back home to Yorkshire. When I explained to reception that we had av12 month old who had been in car seat for such a long time they upgraded us to a massive room with lots of floor space for him to crawl round.

We stayed one night but the service was amazing. The room was great very clean and travel cot great plenty of towels and tea facility's. great cooler so I could store baby milk. Breakfast was great

They had a wedding on when we got there but didn't interfere with our stay

We had great fun in pool next day
Fab hotel

  • Stayed: September 2013, traveled with family
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Thank kittycat0706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony E, Manager at Bexleyheath Marriott Hotel, responded to this reviewResponded September 21, 2013

Thank you Kittycat0706, what a great post! It is so nice to hear how the team ensured you and your family had a wonderful stay with us.
It certainly sounds like we created some great memories.
Thank you again and see you soon.
Kind regards
Tony Edwards
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2013

there were 5 of us myself and my 4 adult children and we booked 2 rooms with 2 double beds in each We did not get this we had 2 double rooms with only one double bed each and a cot bed had to be put up in one of the rooms This meant that my daughter and I had to share a double bed as had my sons Not what we booked or paid for Staff not very helpful and we arrived later at night as we had advised when booking

Rooms very tired and shabby worn bathroom fittings
We had to pay for internet access in the room very poor totally unacceptable in 2013 £6 for an hour ???

We had dinner in the restaurant it was the worst food we have ever had dried up caesar salad dried out fish and chips not what you expect from a Marriot Hotel Wont be booking again

Room Tip: I dont know only stayed once
  • Stayed: September 2013, traveled with family
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Thank Karonyve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony E, Manager at Bexleyheath Marriott Hotel, responded to this reviewResponded September 21, 2013

Karonyve, thank you for your comments, it is such a shame that you faced these challenges during your experience with us, be assured I have fed your experience back to the team to ensure we avoid such scenarios happening.
We do offer complimentary internet in our bar, lobby and Copper Restaurant and constantly review the condition of our bedrooms and bathrooms.
I am unable to trace any record of your comments through our internal processes and I would like the opportunity to discuss this with you personally.
If you would like to discuss this further please feel free to contact myself on 0208 2981000.
I trust you will allow myself the opportunity to restore your faith in us in the near future.
Kind regards
Tony Edwards
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2013

This hotel had everything we needed for our week-end stay. It was comfortable, warm, friendly and very conveniently located for our planned party. The food was lovely and all the staff were really attentive and kind. The standard of cleanliness was also very high.

  • Stayed: September 2013, traveled as a couple
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Thank BarbsTravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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