Let's start on a positive note: the studio is large, it's great to have a kitchen where you can prepare your own meals! The bathroom was comfortable, though the hairdryer was not working very well - you had to keep the 'on' button pushed as long as you were drying.. We stayed on a corner apartment on the 6th floor, so we had a great view of the park and city. The location is also perfect! The busstop is 1 min walk and the bus takes you to la defense in less then 15 minutes! Train stop is 10 mins walk and is also a great way to get into Paris.
Unfortunately, there are a lot of negative notes as well. Due to one of my family members ending up in the hospital, I wanted to change dates for my stay here, so I e-mailed the staff more than 1 week in advance. They told me it was absolutely not possible to change dates to any other date this year!! Also, I could not cancel (I thought I was pretty on time with my 1 week notice?!), well, I could cancel, but I would not get any refund back.
Since we had already paid for the hotel and the traintickets, we decided to go anyway. When we booked the hotel, we got an e-mail that our check-in time was scheduled 11.00 am. Once we arrived, at 10.00 am, they told us check in would not be untill 3 pm!! Even though I had printed out the confirmation e-mail they send us, they would not let us check in! So we came back at 3 PM.. and got our keycard... at 4.30!! We had to wait for something, the staff member (very unfriendly girl, didn't speak 5 words English) would not tell us what we were waiting for, she kept saying "just 2 more minutes". Once we got up to our room, someone was still in it, cleaning up some mess... Unfortunately, he did not clean the room very well: the doors to the bathroom and to the studio were very dirty: someone spilled some yellow liquid all over them, it was not cleaned! They did not vacuum the place and the bed linen had black dirty spots on them as well!! All over the balcony were cigarette ends and empty cigarette boxes... It was just horrible, we had to clean up everything ourselves!
The breakfast was fine, though there were not enough tables in the dining room, so a lot of guests had to eat standing up or sitting in the hotel lobby or take their food up to their room!! They were very reluctant to filling up empty boxes of bread, eggs or coffe.. so we had to go without very much breakfast one day. Shame!
When we made the reservation, they also told us check-out would be at 12, but we had to leave our room at 10...
The staff and the dirtyness made our stay less pleasant!! I would NOT come back here!
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- Also Known As:
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