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“Very Relaxing Stay” 5 of 5 bubbles
Review of The Waterfront Shaw, Lavasa

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The Waterfront Shaw, Lavasa
Ranked #1 of 3 Hotels in Lavasa
Certificate of Excellence
Mumbai (Bombay), India
1 review
“Very Relaxing Stay”
5 of 5 bubbles Reviewed May 29, 2013

We had booked for only two days but the place and the surrounding was so good that we extended one more day. The climate was so pleasant. The apartment was also very comfortable and the their was also very good. The hospitality was excellent.

Looking forward to go again.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jasmine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfrontshaw, General Manager at The Waterfront Shaw, Lavasa, responded to this review, June 6, 2013
Dear Ms. Jasmine.

We thank you for taking out time to give your feedback on Trip Advisor.

We thank you for your compliments and are glad that we were able to meet your expectations. Your compliments have been conveyed to the staff and they are grateful for the appreciation.

We thank you for choosing Waterfront Shaw for your stay and look forward to have you at our place soon. Assuring you of our best of services

Thanks and warm regards.

Mukesh Kumar.
General Manager.
Mob : +91 9920081024.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

810 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (301)
Date | Rating
  • English first
  • Russian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 29, 2013

Really enjoyed a lot.. good location... satisfactory stay... rooms nice... only negative point is no TV in bedroom... one has to see in hall... secondly food is very expensive. Even water bottle charged 70 rupees. One should take room service chg but not such a big chgs.. And for kids no play area like slides etc.. no entertainment programme in hotel like puppet show for kids , games for adult as a get together. Etc... Everything is really great and stay was excellent but only thing is for value addition some sort of ent. Necessary. Mostly all rooms are good but lake facing rooms are good. Mountain facing are also good but only problem is those rooms are at parking lot so in the morning when somebody checked out or checked in in afternoon than lots of noise disturb our comfort. Otherwise great rooms. All most same type of rooms only view diff. If budget is not a problem than one should go for lake facing rooms. Lavas is really worth going. Something new and feel like foreign. But still lots to develop. Right now nothing much in Lavasa except atmosphere and street and some most expensive water sports. 2 night stay is enough. Great hotel waterfront....

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tvshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfrontshaw, General Manager at The Waterfront Shaw, Lavasa, responded to this review, May 30, 2013
Dear Shah.
We thank you for taking out time to give your feedback on Trip Advisor.
We do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodation facilities.
We are glad that we were able to meet your expectations. Your compliments have been conveyed to the staff and they are grateful for the appreciation.
Your suggestion with regards to entertainment for children and adults are well taken and will definitely look into the same. Would just like to inform that for children, we offer X-Box and Play Station in room, at no cost. 1 km away from the hotel, there is good children park with choice of games for the children.
There are various entertainment offered at Dasvino Town and Country Club, just across the hotel, like swimming pool, tennis court, billiards table, gymnasium, table tennis, carom, cards, chess etc.
However, we would like to have you back again with us and let you know more about these activities.
We look forward to your next visit and assure you of our best of services.
Thanks and warm regards.

Mukesh Kumar.
General Manager.
Mob : +91 9920081024.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

The Hotel has got an impressive location on the waterfront as the name suggests, Family had a great time. The weather in Lavasa was beautiful, it did get very hot in the sun however the temperature in the early mornings and late afternoons was just what we needed for a getaway from sweltering Mumbai. The drive was beautiful but long however the spacious and comfortable rooms were a warm welcome after the tiring drive. The one bedroom Apt's were spacious, well decorated with great colour combinations and artwork on the walls. Appliances like the microwave and hot plate helped make the stay more comfortable.

We had 3 rooms booked for three families with 5 children in total from age 13 to 2 years and they had all planned great adventures on bicycles that the hotel had mentioned in their website as a family activity to enjoy. We found the hotel only had 4 decrepit bicycles, ill maintained with no brakes and all of them were flat, needless to say children were quite disappointed.

Very picturesque Clubhouse with a Gymnasium, pool and restaurant set on top of the Lake, good service and amazing views from clubhouse which is at least 10 minutes walk from the Hotel. Disappointing part was ladies in salwars and children in see through undergarments were swimming and staff did nothing to address.

Staff seemed sharp and polite, especially the housekeeping and F&B staff always willing to help. They seemed well trained and quick to respond. Front Desk staff seemed a bit disorganized and overwhelmed every time we interacted with them from check in to check out

Room was very tastefully done and very spacious, as mentioned earlier. Living room with sofa bed, small kitchen/pantry and a bedroom with a very comfortable bed. Room cleanliness was okay, bathroom needed work, shower curtain was very dirty. Room 133

We booked a package inclusive of breakfast. The breakfast spread was pretty decent however not adequately set up for the number of people of eating, food, juices, glasses and crockery kept running out regularly as staff was scrambling to assist. Breakfast was served in the open which was beautiful however there was not enough tables to eat at.

Suggestions: Organize hikes through the forest, or set up some paths for trekking, limit restrictions on what you can touch, where you can sit. Too many places barricaded. There should be at least one restaurant that will serve after 2230. Make restaurant owners sweep outside their restaurants when they serve outside on the promenade, tissues and plastic food wraps laying about all day.

Overall we left satisfied with our trip, Lavasa was beautiful, Hotel was nice, evenings were very beautiful and relaxing, lots of choice for food, from chaat to pav bhaji to subs to fine dining. Some activities for families like kayaking and boat rides. Pleasing to see a wheelchair friendly place. I will definitely visit again probably in the monsoons.

Room Tip: Waterfront facing has better view.
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Stevenbhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfrontshaw, General Manager at The Waterfront Shaw, Lavasa, responded to this review, May 30, 2013
Dear Mr. Steven.
We thank you for taking out time to give your feedback on Trip Advisor, in so much detail.
We do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodation facilities.
We are glad that we were able to meet your expectations. Your compliments have been conveyed to the staff of House Keeping and Food & Beverage, and they are grateful for the appreciation. Your suggestion with regards to Front Office has been taken up seriously with Front office Manager who joins me in apologizing, for not standing up to your expectation. He assures that he will look into the same and initiate corrective measures immediately.
Your finding of Shower curtain not clean is well taken and corrective action taken immediately. Executive House Keeper sends his apology for the same.
We do agree with you that our bicycles were not in 100% good condition sometimes back. We wanted to get them repaired but because of LBT issues, all repair shops were shut. We would like to inform you that just today we got all our cycles repaired and now they are in excellent condition.
Replenishment of Buffet breakfast inadequate is looked into very seriously and F&B Manager apologizes for the same. In collaboration with Executive Chef, he is working on processes, so that the same is not repeated.
Sir, we operate restaurants from Oriental Octopus to Granma Homemade and ensure that all our marble top table and chairs are always maintained neat and clean. Restaurants beyond Granma are out of our preview. However your message will be certainly delivered to them.
All your suggestions have been taken very positively and we will work on them very seriously.
We thank you for choosing The Waterfront Shaw for your stay and look forward to your next visit very soon. We assure you, there will be marked differences on point you have suggested. We would personally like to meet up with you on your next visit and assure you of our best of services.
Thanks and warm regards.
Mukesh Kumar.
General Manager.
Mob : +91 9920081024
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 21, 2013

we had been to Lavasa on a two day short trip from 17 to 19th of May 13.Because it was decided at the eleventh hour we could not book rather get reservation on the net.we tried one or two hotels but were unable to get accommodation.we came to The Waterfront Show.It too was almost full.The manager was very helpful and gave us a one bhk apartment on the third floor facing the lake.we were really delighted to see the room with a well equipped kitchen,aong with a dining table.the ambience was really nice.service staff was good .there are many eateries down at the promenade which r pretty expensive.The hotel gives us a free access to the 'Dasvino country Club' which is a must visit place in Lavasa .to see the musical fountain from its deck was a lifetime experience.
overall a very good place to be when at Lavasa

Room Tip: choose an apartment so you could cook in the kitchen.choose lakeside rooms.
See more room tips
  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank seemaraut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfrontshaw, General Manager at The Waterfront Shaw, Lavasa, responded to this review, May 25, 2013
Dear Ms. Raut.

We thank you for taking out time to give your feedback on Trip Advisor.

We thank you for your compliments and are glad that we were able to meet your expectations. Your compliments have been conveyed to the staff and they are grateful for the appreciation.

We thank you for choosing Waterfront Shaw for your stay and look forward to have you at our place soon. Assuring you of our best of services

Thanks and warm regards.

Mukesh Kumar.
General Manager.
Mob : +91 9920081024.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed May 15, 2013

we just about got 2 rooms as the hotel was packed for the weekends.the location is good, with a good choice of restaurants downstairs, along with the whole walking plaza. the rooms were mountain facing with our suite having one bedroom without a window (actually a living room with pullout sofas) so that wasnt too great, and the blue colour on the walls was a bit strange. however its the location that makes this hotel the best, and currently, the only mid-budget hotel at lavasa.

Room Tip: a room facing the water is a good value proposition and the small balcony is a plus.
See more room tips
  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank farhadtk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfrontshaw, General Manager at The Waterfront Shaw, Lavasa, responded to this review, May 16, 2013
Dear Mr. Farhad.

We thank you for taking time out to give your feedback about us on Trip Advisor.

We value your feedback as your comments are vital for us to continue improving our accommodation facilities.

Your compliments have been conveyed to the staff and they are grateful for the appreciation.

We look forward to welcome you again and assure of the best of services and hospitality.

Thanks and warm regards.

Mukesh Kumar.
General Manager.
Mob : +91 9920081024
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed May 9, 2013

We (couple + one child) stayed in a 1BHK apartment at this property while on a short trip. The apartment was neat, clean and well - furnished with an equipped kitchenette. Service of the front desk and room staff was excellent.

The property is centrally located with its own restaurant and a few other restaurants within walking distance. The club facilities are a short walk from the main property. There is a facility to move around the vicinity, particularly on the promenade along the waterfront, on bicycles which one shouldn't miss. Good time to do this - early morning or before sunset. Also see the colourful water fountains at 7pm.

Lavasa is serene, calm, peaceful and not too crowded - something that we liked. Climate was warm during the day and quite pleasant in the mornings / evenings.

Will surely recommend this property for a 2 - 3 day family trip.

Room Tip: Pick an apartment facing the promenade.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sumeetlal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfrontshaw, Owner at The Waterfront Shaw, Lavasa, responded to this review, May 10, 2013
Dear Mr. Lal.

We thank you for taking out time to give your feedback on Trip Advisor.

We thank you for your compliments and are glad that we were able to meet your expectations. Your compliments have been conveyed to the staff and they are grateful for the appreciation.

We thank you for choosing Waterfront Shaw for your stay and look forward to have you at our place soon. Assuring you of our best of services

Thanks and warm regards.

Mukesh Kumar.
General Manager.
Mob : +91 9920081024.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 6, 2013

We stayed in the 1BHK at WFS. The rooms are opulent and very well done up. The service is prompt and always with a smile. We had taken the package with meals included. Now if you're a light eater you may not want to choose this one, because their serving sizes are huge and they make sure you're well fed. Chor bizarre, oriental octopus and the american diner...all 3 were excellent.
I would recommend this place for sure.

Room Tip: the rooms on the top floor are great as they are like a pent house, but in the summer months they ca...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Graz1883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfrontshaw, Owner at The Waterfront Shaw, Lavasa, responded to this review, May 6, 2013
Dear Guest.

We thank you for taking out time to give your feedback on Trip Advisor.

We thank you for your compliments and are glad that we were able to meet your expectations. Your compliments have been conveyed to the staff and they are grateful for the appreciation.

We thank you for choosing Waterfront Shaw for your stay and look forward to have you at our place soon. Assuring you of our best of services

Thanks and warm regards.

Mukesh Kumar.
General Manager.
Mob : +91 9920081024.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Waterfront Shaw, Lavasa

Property: The Waterfront Shaw, Lavasa
Address: Village Dasve Post Pathershet, Lavasa 412107, India
Location: India > Maharashtra > Lavasa
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Lavasa
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Waterfront Shaw, Lavasa 3*
Number of rooms: 43
Official Description (provided by the hotel):
The Waterfront Shaw, Lavasa designed on the famous Portofino style of architecture is located on the amazing promenade of Lake Dasve, nestled between Lake Warasgaon and the picturesque mountain ranges of Lavasa. A boutique all suites full serviced apartment offering a choice of studio, 1 and 2 bedroom apartments that can comfortably host a family, the hotel also operates ten branded F&B outlets on its sprawling promenade which include The All American Diner - serving hearty American meals through the day; Chor Bizarre - Fine Dining Indian Cuisine; Orient 8 - South East Asian Cuisine; Past Times - English Pub; Granma's Homemade - Bakery; Pizzavala - serves homemade Pizzas; Tabakh - Lebanese Cuisine; Tikka Town - Indian fast food; Cafe Promenade - Multi Cuisine Al Fresco dining in fair weather; Chaat Waat - Indian street food; Twisteez - a unique QSR fried potato snack on a stick. All rooms are fully furnished with air-conditioned bedrooms with attached bath. Kitchenette with refrigerator, microwave, Tea/Coffee Maker and supplies, crockery. Cable TV and Free Wi-Fi Internet in rooms/ Free In-room entertainment (movies and games on demand). Full security - Electronic door locks, Room Safes, Writing Tables Plus *Toiletry set, *weighing scale, *hair dryer. Daily needs - Daily Newspaper/ Daily Car Wash/ Free Ice. Resident guests are pampered and spoilt for choice, whether it is free delivery of newspapers, ice or freshly baked bread to all rooms, daily complimentary car wash, free cycles and games consoles for kids, a pet friendly hotel that gently bids you goodbye with a memento of a personal photograph along with a rare bloom of the indigenous Karvi plant besides packaged drinking water to thoughtfully take care of your return journey, we work hard to make each visit of yours a memorable experience. The Waterfront Shaw also boasts of being the only resort in the country that offers Free Hollywood Movies on Demand through its state of the art Walt Disney acquired MovieBeam service. An RCI affiliated and award winning Platinum resort, The Waterfront Shaw also manages The Dasvino Town & Country Club which includes: The Karvi Spa & Salon, Swimming Pool, Nautilius Gym, Tennis Courts, Squash Courts, Snooker & Games Rooms, Card Room, Kid's Play Area, Amphitheater, Conference Rooms besides Oriental Octopus - Fine Dining South East Asian Cuisine; Dance Vino - Bar & Lounge; The Deck - Multi cuisine All Day Dining; Lounge & Tea Room By The Lake. Needless to mention, entry to the club for its guests is complimentary as well as use of the swimming pool that overlooks the lake Dasve and the Nautilus gym. Special discounts and privileges are also extended for partaking other services at the attached club In April 2013 The Waterfront Shaw became India's first hotel to earn the "Certified Guest Service Property" title awarded by the American Hotel & Lodging Educational Institute (EI). To earn the title, all front-line employees completed EI's Guest Service Gold Training program and successfully passed the Certified Guest Service Professional (CGSP) exam. Trip advisor has recognized the property with its Certificate of Excellence for three consecutive years 2012 - 2013 - 2014. The property consistently receives praise for its guest service, which is amply demonstrated through its Top Rating amongst all hotels in Lavasa Some of the other awards won by The Waterfront Shaw, Lavasa are; - RCI Platinum Award 2014, Best Timeshare Resort, Mid Category, Mumbai Region - Make My Trip Platinum Pick Year 2013 For Stellar Performance. ... more   less 
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Also Known As:
The Waterfront Shaw, Lavasa Hotel Lavasa
The Waterfront Shaw, Lavasa Maharashtra

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