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Kota Tinggi Waterfalls Resort
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Reviewed October 12, 2010

We were aware that there had been very little maintenance over the years, and looked at the room first.

There were no nasty smells of rot, and poor toilets as previously, so we elected to stay.

It quickly unravelled from there.

The chef could not be found at 3 in the afternoon, when the restaurant was supposedly open, and the restaurant was not expected to operate until 6 in the evening, The chef could not be found anywhere. The manager eventually tracked down someone, who said he was unable to cook a mee goreng. There was no possibility of food for the vegetarians and vegans amongst us.

There used to be some food gerai in the resort, which bailed out the poor catering of the resort, however these have all disappeared.

The swimming pool was green and slimy, there was no overflow or filtering of the mucus from the surface, and the drain covers were broken or missing. Despite the far from sanitary conditions, some guests were in the pool.

The waterfall swimming part was dirty, with plastic bits and cigarette butts everywhere.

There were at least a dozen uniformed staff lazing around - why weren't they cleaning the place?

Back to the room, the beds looked OK, however the sink in the toilet was blocked, the shower cubicle was missing on one side, the doors to the toilet had warped, and could not be closed, all the hinges on cupboards had collapsed, the mismatched doors giving an untidy look to the rooms. It all looked in desperate need of refurbishment.

We decided there was no point in staying there, and asked to change to day use rate, however we were refused a refund on the night stay rate of MYR450. A high price for less than 3 hours stay.

All in all, far too pricey for such bad accomodation, and I would say that nobody would really want to stay there, however low a rate might be offered. Terrible!

  • Stayed: October 2010, traveled with family
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7  Thank Dunc031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2010

We checked into the Kota Tinggi Waterfalls Resort during one of our recent weekend retreats. Located within walking distance from the Kota Tinggi Waterfalls, the resort is about 25 minutes drive from the town centre. Check-in was fast and the staffs at the reception were attentive and friendly. We booked the standard chalet rooms that do not come with a television. This was ok since we spent most of our time outdoors. Our chalet commanded a nice view of the surrounding greenery and it was certainly relaxing to be nestled within nature during our weekend stay.

The room itself wasn’t too impressive and had certainly seen better days. There was some dirt on the bedroom floor and part of the bathroom door had already rotted away. This was disturbing that needed some time to get used to. The bed itself was comfortable and seemed clean enough. The air-con was cool enough to give comfort from the outdoor temperatures. We didn’t try the complimentary breakfast.

All in all, the Kota Tinggi Waterfalls Resort provided basic accommodation at reasonable prices. I would recommend to fellow travelers who would like to be close to the waterfalls and nature as this is the only resort within walking distance to the falls. If you are expecting very clean and modern 5 star facilities, you are better off looking for other alternatives in town.

  • Stayed: September 2010, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank minghui79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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