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Holiday Inn Express Pensacola Beach
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Reviews (978)
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All reviewsrooms facehi expressevery room has a balconycinnamon rollsfree breakfastthe breakfast areagulf viewbreakfast staffocean frontfront desk staffzero entryclean hotelwould definitely stay here againpeg legthe entire staffgreat roommini fridge
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643 - 648 of 978 reviews
Reviewed February 6, 2013

We just finished a two night getaway to celebrate our anniversary and birthday. Location is great - gulf front- close to the beach - great views- awesome sunrise and sunsets! Well appointed room. Service was exceptional- everyone we ran into had a smile and hello- from Tyler at the front desk to the 2 ladies running the breakfast- everyone made us feel welcome! It's easy to understand why this property is rated #1 on tripadvisor. We will be back!

  • Stayed: February 2013
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1  Thank BatonRougeSlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

We just spent 2 nights at this hotel and it was perfect!! Great beach view from our huge room, as well as a boardwalk to the beach itself (to keep us off the dune grasses). Every staff member, from the front desk to the breakfast staff to the housekeeper were helpful, cheerful and accommodating. And the bed was super. We WILL be back and will recommend this place to others.

Room Tip: All rooms have a gulf view with balcony, but if you want a really huge room ask for one on either end of the floor!
  • Stayed: February 2013, traveled as a couple
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1  Thank donnabhuntin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

We enjoyed our stay here. The view is amazing. Every single room has an ocean room!! The staff is very friendly, especially the front desk staff (very accommodating) and the breakfast ladies (thank you Melanie). Our room was clean and it had plenty of towels. The hotel has plenty of beach towels for you to use. The only bummer was that the did not have the beach umbrellas available (they said only in the summer).

  • Stayed: January 2013, traveled with family
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2  Thank MariposaVerde1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2013

The view from our room was incredible, the location was ideal, the staff was outstanding. They even offered pails for collecting sea shells. We enjoyed the light breakfast in the morning. We stayed here over New Year's Eve 2012. Had a wonderful time!! The beach is absolutely amazing!!!!

Room Tip: All of the rooms have an ocean view! You cannot go wrong.
  • Stayed: December 2012, traveled with family
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1  Thank lkhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

We stayed here in May 2011. The hotel is lovely and clean with great views of the water, but the thing we will always remember and appreciate is the attentive staff, particularly the front desk staff and the management. The first few nights we were there, we couldn't enjoy having our balcony door open through the night because smoke kept wafting in. At first, we thought it was other guests smoking on their balcony. We called and talked to the front desk about it, and they sent maintentance people around to see if they could figure out where it was coming from. Turns out, although the hotel is "all non-smoking", there WAS smoking allowed at the front end of the boardwalk, right below the guest rooms, and that's where the smoke was coming from. I think it was that very night, the staff MOVED the receptacle and sign to the front of the building - I believe across the parking lot away from the building. We expressed our great appreciation then and in email after we arrived home. THIS is the kind of thing that will bring us back in the Summer of '13!!

  • Stayed: May 2012, traveled with family
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2  Thank vineyardalto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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