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“Beautiful Beachfront Hotel” 5 of 5 stars
Review of Hilton Pensacola Beach

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Hilton Pensacola Beach
Ranked #7 of 10 Hotels in Pensacola Beach
Certificate of Excellence
GreenLeadersSilver level
Boston, Massachusetts
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Beautiful Beachfront Hotel”
5 of 5 stars Reviewed May 18, 2013

Just returned from a four-night stay at the Hilton Pensacola Beach Gulf Front. It was the first vacation my wife and I took with our newborn, and we couldn't have had a better experience.

We stayed in an oceanview 2BR condo, in the new tower which was built in 2007. The rooms were clean, spacious, and well-appointed, and the panoramic views of the ocean were breathtaking. It was incredible to have a full kitchen and laundry facilities in-unit.

The hotel grounds were well-maintained -- there was an indoor pool, and two outdoor pools and an outdoor jacuzzi, plenty of lounge chairs around the pool (though the hotel wasn't full during our visit), and a good poolside bar that served decent drinks and solid lunch fare. The outdoor pools were freezing cold, but we otherwise had no complaints. The pool areas connects to the beach via a short boardwalk, and beach chairs are available for rent from a private company for $5/hr or $30/day. The white sand beaches of the gulf are among the best we've ever experienced, and the weather in mid-May was ideal (highs in the high-70s).

We ate breakfast in the hotel restaurant, H2O, daily and were consistently impressed by the quality and variety of food available. Shirley made fantastic omelets and french toast, and the biscuits and gravy on the buffet were the best we've tasted. As a Hilton Diamond member, continental breakfast was complimentary and there was a $3 upcharge for the full buffet-- well worth it. We had an early flight on the last morning of our stay, and I was impressed when the restaurant staff offered to-go boxes for our breakfast so we could eat on-the-run (in contrast to other buffet experiences where you could only eat in the restaurant).

The hotel staff was thoughtful and helpful. We were particularly impressed with the bellman, Lucas, who made us a map of local restaurants to visit and even took the parking pass out to our car when we forgot to do so ourselves. We had great seafood at Peg-Leg Pete's and the Grand Marlin -- I'd highly recommend both.

Finally, I'll note that the hotel was very family-friendly which made us feel more comfortable traveling with our child for the first time. At the same time, there were also a number of couples without kids staying there, and they certainly seemed to be enjoying themselves as well.

I'd highly recommend this hotel-- we're already looking forward to making a return trip.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review, May 22, 2013
Thank you for the great review during your stay, you are correct, the views are breath taking!!! Good luck with your new one, and come back soon for another visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (384)
Date | Rating
  • English first
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English first
Pensacola, United States
1 review
5 of 5 stars Reviewed May 13, 2013

Such a wonderful view from the 13th floor of the entire island and the gulf...just didn't stay long enough, and wasn't in the room enough to enjoy it. I really wish we had stayed another night (or two). The bathroom was big enough, but the space is not utilized as well as it could have been. Instead of a small tub and an extremely small shower, I would much rather have had one large shower, possibly with two shower heads.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lehigh Valley, PA
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 11, 2013

By every measure, the hotel was wonderful starting with the valet service. We had lots of luggage. Two valets were there to help the four of us to our two rooms. Check in was friendly and efficient. The pool and beach access were wonderful. We had a relaxing couple hours after a long drive to get there. However, lunch in the hotel restaurant was less than we expected for a Hilton Property, The server seemed more interested in chatting with friends among the staff than serving. The food for three of the four of us came out all wrong. At breakfast the next day we had a wonderful server, but he had to stand in the kitchen in order for my oatmeal to be cooked. However, the valet/concierge Thomas sent us to Peg Leg Pete's for dinner and it was terrific! We recommend that restaurant highly.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PATraveler64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review, May 22, 2013
So glad you enjoyed most of your stay with us, sorry to read about your experience with our restaurant, have passed along your comments to our Food and Beverage team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brentwood, Tennessee
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 10, 2013

I've stayed at this property once each month since December for business. The property is immaculate and the staff seems to seek you out to make eye contact and greet you. I find this somewhat unusual (and appreciated) for a beach hotel driven more by leisure travel than for business. Look for Nick. He's the guy with the walking stick. Nick is legally blind and works in guest relations. He wears a coat and tie every day. Amazing man and positive indicator about how classy this property is. I would return for leisure travel, for sure.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Craig L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review, May 25, 2013
Thank you so much for the great remarks about our hotel. Thank you so much for your business, and always happy to see our guest to return. Stop by and say hello on your next trip back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Virginia
2 reviews
5 of 5 stars Reviewed May 10, 2013

I just returned from a trip to Pensacola and I stayed at this hotel. It was fantastic! I had a junior suite that was huge and had everything I could want or need. The hotel itself was well maintained and beautiful; and the beach views are second to none. Every member of the staff I encountered was friendly and went out of their way to ensure I was taken care of. I highly recommend this resort as it has all of the amenities and is located in the heart of Pensacola Beach. Restaurants, night clubs, shopping, and family entertainment are all within walking distance of the hotel. I can't wait to return!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kathi n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review, May 22, 2013
Thank you for the great reviews and observations. Our staff is great and the food is wonderful. So glad you enjoyed yourselves. Come back real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2013

Everything was wonderful... the pool & bar area was a perfect weekend get-a-way for my family. The cooked to order breakfast with a continental option was great, we could have a variety each morning. The staff was friendly and accommodating. And the new lobby was beautiful, it really set the mood for a relaxing ocean-side retreat. We will definitely be back!

Room Tip: Make sure to book early; rooms fill up quickly.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mobilebeachgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review, May 22, 2013
So glad you had a wonderful time and you enjoyed yourselves. Very relaxing atmosphere to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
2 reviews
5 of 5 stars Reviewed May 8, 2013

My husband and I had our wedding here in March 2013. It was an incredible experience. From the front desk to the food to the pool to our honeymoon suite, every part of our experience was amazing. My girlfriends and me had my bachelorette party here also and the staff and accommodations were amazing! I can not say enough positive things about this hotel and I will not stay anywhere else in Pensacola!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Krista C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review, May 9, 2013
Glad to hear you and your friends had a great time with us on this trip. We have quite a few weddings here at our hotel since we are right on the beach. Hope to see you back real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Pensacola Beach

Property: Hilton Pensacola Beach
Address: 12 Via de Luna Drive, Pensacola Beach, FL 32561-2004
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Pensacola Beach
#5 Business Hotel in Pensacola Beach
#6 Romantic Hotel in Pensacola Beach
#6 Family Hotel in Pensacola Beach
#7 On the Beach Hotel in Pensacola Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Pensacola Beach 3.5*
Number of rooms: 275
Official Description (provided by the hotel):
At our beachfront hotel in Pensacola Beach, Florida – recently named No. 5 of all U.S. beaches by TripAdvisor – we treat every guest to an extraordinary experience, from the minute you check-in to the moment you check out your private Gulf front balcony. All of our stylish and comfortable rooms come with a view, because there’s water in every direction – whether you’re looking at the Gulf of Mexico or the Santa Rosa Sound. Even our wide-open lobby feels aquatic – decorated in shades of blue, with glass chandeliers like floating bubbles and floor-to-ceiling windows overlooking our pool deck, which leads to the beach. Which leads to the beach … there is so much to do here, whatever you like to do. Relax. Dine. Swim. Shop. Explore. Pensacola Beach and the inland City of Pensacola are home to beautiful scenery, exciting arts and culture, interesting history, boundless outdoor adventure and culinary delights to please any palate. We’re located on one of the world’s whitest beaches, in the center of everything. When you stay with us, you’re within walking distance of the most popular local restaurants and attractions. We’re also the best place on the island to host your meeting, special event or beach wedding. ... more   less 
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Also Known As:
Hilton Pensacola Beach Gulf Front Hotel Pensacola Beach
Pensacola Hilton
Hilton Garden Inn Beach Pensacola

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