Stayed here for a conference. Could not have had a better experience. Great staff. Great food! Wish it was waer than 39 degrees, but the hotel can't fix that! Lots to do close by. Spectacular view from the 7th floor. More
- Free Wifi
- Free Parking
Stayed here for a conference. Could not have had a better experience. Great staff. Great food! Wish it was waer than 39 degrees, but the hotel can't fix that! Lots to do close by. Spectacular view from the 7th floor. MoreShow less
Just looking over your comments about your recent visit, and see you were with a conference here. So glad you enjoyed yourself, sorry about the weather, but hope to see you again real soon for warmer weather. Please contact our Director of Sales, if we can be assistance with setting up your next meeting with us.
Rooms are small they charge for internet access seems petty for a higher class hotel to charge for this. Elevators sounded like they were really old lots of screeching as the doors closed. Had room service the first night for the first time ever and no one instructed me what to do with my dishes and tray after I was finished so left them on the desk went to work the next day thought for sure the cleaning crew would either take it or call whomever to come get it returned in the evening and was still there left over fish doesnt smell so good.
Sorry to hear about some of the issues with our room service and housekeeping. Both departments have been communicated with your comments, and I believe our housekeeping manager has already reach out to you. Please give me a call on your return visit, so we may exceed your expectations on your next visit.
The family has been down for a week the past five years and we love the place. The tower rooms are great and the views fabulous. This year our reservation using HHonors website did not go through but William and Brigette were great and got us into our regular room type in tower. Thanks.
Thank you so much for taking the time to single out William and Brigette. They have both been here for awhile and do a great job for us. So happy to hear you had a great time with us, look forward to seeing you again.
We have used this hotel for several years as host site for mid-size business conference. The staff are fabulous, the view of the Gulf of Mexico unmatched, the conference rooms clean and functional, and the IT technical support always there when needed. Prices during shoulder seasons very reasonable.
So glad your business conference was a success, and happy to see that our support staff were very helpful during your stay with us. Look forward to seeing you and your group back with us again soon.
My stay the Hilton was great! The rooms were really clean and it had a great view! It was so relaxing. I am definitely planning on going back really soon. The staff is also very friendly and helpful! I would recommend this to all my friends and family if they were taking a trip to Pensacola beach!
Thank you for the great comments, look forward to seeing you again real soon.
stayed in a 2-room suite with wrap-around balcony - excellent view and great facilities. bathrooms large w/good amenities, beds very comfy, overhead fans added to comfort, in-room food service took a whille and the meals weren't exactly as described, but still good
Very happy to see you had a great time with us on this visit, sorry about your meal not being exactly what you expected. Feel free to let me know more about it firstname.lastname@example.org. Hope to see you again real soon.