We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Horrible Service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Margaritaville Beach Hotel
Ranked #2 of 10 Hotels in Pensacola Beach
Certificate of Excellence
New Orleans, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Horrible Service”
Reviewed January 4, 2012

Stayed here for three days in December, The services are comparable to a Motel6, when we checked in the front desk personell were not attentive to us at all. They payed no attention to us and questions we asked were not answered correctly.

Housekeeping services were pitiful really I could have cleaned my own room, when I talked to the manager all I recieved was excuses!!! Will not return here!!

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank J J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,141 reviews from our community

Traveler rating
    784
    252
    66
    19
    20
See reviews for
331
508
28
46
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (413)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Navarre, Florida, United States
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 3, 2012

The staff from arrival to departure were most outstanding on all respects.The resort/hotel carried the same standards.Rain,Sun,Surf,or Sand your stay here will be Grand!

Room Tip: King Executive Sound view(Has views of the gulf)A top choice.The best rooms out of all rooms!
See more room tips
  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randall K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernandina Beach, Florida
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 29, 2011

We stayed here over Christmas and had a great time. I wouldn't hesitate going back. We had never been to the panhandle of Florida and we also wanted to use our tourist dollars to support the Gulf towns that had been impacted by the BP oil spill. The hotel was recently renovated so everything had a new and fresh look. Our room was on the 7th floor and had a wraparound balcony with a killer view of the gulf beachfront and the bay. Bathroom was spacious and there was a Keurig personal coffee maker. Mattress was a little soft for our personal preference. The pool was heated and I had a great time swimming laps even though the air temperature was cool. Restaurant had commanding views of the gulf and beachfront. Most of the food items we had were good, but service was a bit slow. We were only a few minutes walk to several other restaurants. The front desk staff was nice, especially one of the associates named Carey. Pensacola Beach itself was a pleasant surprise since it not over developed, at least not yet. We took a 15 minute drive and also enjoyed the historic downtown Pensacola district and the many different types of communities (modern, historic, homes of the 40's/50's, unique architecture, mansions, typical Florida stucco, brick homes).

Room Tip: Executive style King gave a commanding view of the gulf, the beach and the bay
See more room tips
  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 28, 2011

We absolutely loved this well kept hotel. The room we had was a Gulf front suite, it was huge. The beds were super and the linens were top notch. We took the children they loved the room, and the balcony. The beach was just steps away it was very clean. We spent alot of time at the heated pool. The air temperature was 30 and the pool was 80, there is no hot tub. The whole property was very clean. The restaurant needs some help with the menu options. The sunsets are stunning!

Room Tip: The Gulf front Suites are the best!
See more room tips
  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fred j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 26, 2011

We were at the MBH for three nights over Christmas. Originally we simply went for the novelty of living Margaritaville for a few days. After seeing the property in person I can tell you that it is truly a beautiful resort. As soon as you step through the front door it feels like you've been magically transported to the Caribbean island of St Somewhere. The gulf front room we had was light and open, very tropical interior, with a huge balcony. Do yourself a favor if you find yourself anywhere close to this property check it out. This place is a beautiful destination hotel, even if you're not a Parrothead.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HobieMeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
houston
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 18, 2011

my family stayed at margaritaville hotel over the summer. each one of us had a great time. the rooms are beautiful and there isn't a bad view in any of them. i was a little worried brining my 7 year old son, because it is a more grown up hotel, but there were other children there--all well behaved, and he had a great time. we will be going back this summer for sure, everyone from the more mature parrotheads to the young parrotshead had a great time.

don't be afraid of the price. it is steep, but well worth the cost. i wasn't worried about dirty linens or unsanitary conditons. the entire staff was friendly and they always made sure my son was having a great time. worth every penny!!!

even though there were children there, they were all well behaved. the hotel was quiet, and even though it is away from everything, i found this to be an attribute. it was so nice not having to constantly be in traffic and battling with people.

Room Tip: i don't think there is one bad room.
See more room tips
  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alexis m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bakersfield, CA
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 17, 2011

We stayed at this property with another couple; we had the bay view and our friends were across the hall with the ocean view. I preferred our view at night because there were lights in the bay and we had something to look at at night. Our companions had a dark sky with a beautiful sunset and moon. In eaither case, they were both great to spend time on the balcony.

I looked at the prior 5 reviews and generally agree. Jbragg476's review is in my opinion, spot on with our experience so I don't want to repeat that review. The property is clean, new and beautiful. We spent time in the bar and, although I like Buffet I am not a parrot head and the continuous Buffet music got just a little repetitious so if you go, be prepared for a Buffet-music marathon.

The only negative we had was the restaurant for breakfast. They did seem confused but our server was trying hard. I would like to return someday and plan to stay in this facility.

Room Tip: Stay on ocean side if you want a beautify day view and the sound of waves at night. Choose the bay...
See more room tips
  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian2078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Pensacola Beach hotels
0.3 mi away
Holiday Inn Express Pensacola Beach
Holiday Inn Express Pensacola Be...
#1 of 10 in Pensacola Beach
919 reviews
1.0 mi away
SpringHill Suites by Marriott Pensacola Beach
SpringHill Suites by Marriott Pe...
#3 of 10 in Pensacola Beach
689 reviews
0.6 mi away
Hilton Pensacola Beach
Hilton Pensacola Beach
#7 of 10 in Pensacola Beach
2,128 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hampton Inn Pensacola Beach
Hampton Inn Pensacola Beach
#6 of 10 in Pensacola Beach
1,613 reviews
4.1 mi away
Portofino Island Resort
Portofino Island Resort
#5 of 10 in Pensacola Beach
1,200 reviews
0.3 mi away
Travelodge Pensacola Beach
Travelodge Pensacola Beach
#10 of 10 in Pensacola Beach
978 reviews
Show Prices
Show Prices
Show Prices

Been to Margaritaville Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Margaritaville Beach Hotel

Property: Margaritaville Beach Hotel
Address: 165 Fort Pickens Road, Pensacola Beach, FL 32561-2007
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Pensacola Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Margaritaville Beach Hotel 4*
Number of rooms: 162
Official Description (provided by the hotel):
Inspired by the lyrics and lifestyle of Jimmy Buffett, the hotel’s sense of place and attention to detail make it the perfect setting for guests who want to escape the everyday, engage their senses and make lasting memories. Anyone who has ever dreamed of escaping to a tropical island and sipping a margarita will enjoy being immersed in the Margaritaville experience at this hotel.The Margaritaville Beach Hotel in Pensacola Beach sits on over 800 feet of gulf-front property. An additional 800 feet overlooks the bay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotwire, Hotels.com and getaroom.com so you can book your Margaritaville Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing