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“Disappointed this trip”

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Hampton Inn Pensacola Beach
Ranked #7 of 10 Hotels in Pensacola Beach
Certificate of Excellence
Reviewed November 5, 2012

We booked the hotel through Expedia with an ocean view and when we arrived, we were given a bay side view. We book the Hampton at Pensacola Beach every October as my husband and I both had business in the surrounding area. We always book an ocean view room, but this time the desk clerk would not work with us to rectify the booking from the bay view room, when in the past the hotel staff did everything in it's power to fix the hotel booking error. The incorrect booking was not our error and had happened another time we booked in this hotel. The other issue was the carpets throughout the hotel were very dingy and dirty and need of vacuming, especailly the room. The hotel is in bad need of revamping. We will not stay at the Hampton at Penscola Beach for future trips. We were disappointed.

Room Tip: Make sure to call the hotel to "double check" room preference as it was booked online. Un...
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  • Stayed: October 2012, traveled on business
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Thank travelerfun01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonPenBeach, General Manager at Hampton Inn Pensacola Beach, responded to this reviewResponded November 8, 2012

I am sorry to hear that this trip did not go as you had hoped. Please call us the next time you are in the area so we can make this right for you. We hope to see you again.

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1,383 - 1,389 of 1,729 reviews

Reviewed November 4, 2012

We stayed at the hotel for two nights and had an excellent room with a balcony overlooking the gulf. The room was like a small suite and very clean. The water view rooms cost extra, but they were worth the extra charge. In addition, the price is cheaper from Sunday through Thursday. There were several restaurants nearby. The staff was very helpful and recommended several restaurants and had discount cards for them. Breakfast in the morning was somewhat crowded because they were doing some construction work in the lobby. A very nice place to stay.

  • Stayed: October 2012, traveled as a couple
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Thank Andytown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonPenBeach, General Manager at Hampton Inn Pensacola Beach, responded to this reviewResponded November 8, 2012

It's true our balcony room's are a big hit and they really are worth it. I'm happy to hear you had a nice time with us and we hope to see you again soon.

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Reviewed October 28, 2012

Stayed at the Hamton Pensacola Beach for two nights. Staff was friendly and helpful. Rooms were very clean and comfortable. I saw a posting that someone made regarding the sticky notes posted on the headboard...it's just a reminder to me that I am sleeping on clean bedding, unlike other hotels who don't wash the comforters and blankets on a regular basis. I found it nice to lie down on fresh bedding. King room was spacious with a sitting area. Breakfast was plentiful but was the standard fare. Highly recommend and if the opportunity arises, I would definitely stay here again. It's right on the beach with a lovely pool and pool chairs.
Restaurants are within walking distance and they are delicious.

  • Stayed: October 2012, traveled as a couple
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Thank pae1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonPenBeach, General Manager at Hampton Inn Pensacola Beach, responded to this reviewResponded November 8, 2012

What a great review on our location. Thank you so much and I am so happy to hear what a nice stay you had here with us. Yes. the post-it notes on the headboard are to make sure you know your bed has been cleaned just for you. We hope to see you again soon.

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Reviewed October 28, 2012

We had a ocean view room with a balcony. It was clean and ready early. The hotel is located around a couple of resturant and a miniture golf and arcade. There is a great bar called the dock real. The staff is very nice and curtious. The breakfast is good with a wide selection. The heated pool is a plus in the off season. Great access to the beach.

  • Stayed: October 2012
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Thank jputnam2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonPenBeach, General Manager at Hampton Inn Pensacola Beach, responded to this reviewResponded November 8, 2012

I am so happy to hear what a great time you had here with us. Thank you for posting the picture, it look's like the weather was perfect that day.

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Reviewed October 22, 2012

Very nice property. The staff was great. Only one small glitch, ( assigned our room to someone else), but it was taken care of prompt;y. Beach was clean, pools were fine. Breakfast had a large selection and was well policed by the staff.I recommend this hotel.

Room Tip: You really want a beachfront balcony.
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  • Stayed: October 2012, traveled as a couple
    • Value
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Thank ttonetom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonPenBeach, General Manager at Hampton Inn Pensacola Beach, responded to this reviewResponded October 28, 2012

Sorry to hear about the glitch but I'm happy we were able to get everything worked out in the end. We hope to see you again soon.

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Reviewed October 22, 2012

We were booked at another property, where we were attending a group reunion. The rooms there were FILTHY, so we came over to the Hampton. The staff could not have been more understanding or kind, and accommodated all our needs. The room was exceptionally clean, the breakfast was nutritious and plentiful, with ample indoor and outdoor seating. Although the lobby was being renovated, it did not impede traffic flow to a great degree. The pools and outdoor areas were very well maintained.

There was another reunion being held at the Hampton property....sure wish that had been ours!!

  • Stayed: October 2012, traveled with friends
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Thank sunflowerteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonPenBeach, General Manager at Hampton Inn Pensacola Beach, responded to this reviewResponded October 28, 2012

We are happy that we were able to help take care of everything. We hope to see you again soon.

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Reviewed October 21, 2012

I stayed during the off season, but it was still very warm. The rooms were clean and the breakfast was plentiful. I suggest upgrading to the Gulf View. Rent a chair and umbrella by the beach. The service is great.

  • Stayed: October 2012, traveled with friends
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Thank AlfSlug7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonPenBeach, General Manager at Hampton Inn Pensacola Beach, responded to this reviewResponded October 28, 2012

Thank you so much for such a nice comment. We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Pensacola Beach

Address: 2 Via De Luna Drive, Pensacola Beach, FL 32561-2004
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pensacola Beach
#4 Romantic Hotel in Pensacola Beach
#5 Family Hotel in Pensacola Beach
#7 On the Beach Hotel in Pensacola Beach
Price Range: $94 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Pensacola Beach 2.5*
Number of rooms: 181
Official Description (provided by the hotel):
At the Hampton Inn Pensacola Beach hotel, we want to help you make memories. Whether you're here alone or with a loved one, for business or for pleasure, for a night or for a week - we promise to give you our all. We're located right on the beach in some of the whitest sand you'll ever see. That's right. Take off your shoes. Sink your toes into it. Walk a few steps, and dip them in the warm waters of the Gulf of Mexico. We know that all travelers are different, and everyone wants something unique from their stay. Children's activities? We've got 'em. Poolside lounge chairs? We've got those, too. But more than towels and room service, we've got a team ready to share real deal, true blue local flavor with you and yours. All you have to do is ask. We're right in the center of everything this beachside town has to offer, within walking distance of the best restaurants and activities. When you stay with us, you're just minutes away from a fresh fish dinner, parasailing adventure, shopping or spa treatments. We want to help you 'live like a local,' with recommendations for whatever suits your vacation or business needs. Ready to explore? We're just a short drive to Gulf Coast attractions including the National Naval Aviation Museum, Gulf Islands National Seashore and Fort Pickens, Historic Downtown Pensacola, Pensacola Lighthouse, Blue Wahoos Baseball Stadium, Veterans Memorial Park, Pensacola Bay Center and the Saenger Theater. So whatever you want to do during your stay, we can help you get there. Just ask one of our Hampton Inn Pensacola Beach hotel team members to share their local knowledge. Our commitment to extraordinary hospitality makes us mindful of the little things - because we know the little things add up to one big, memorable experience. Make the Hampton Inn hotel your home on Pensacola Beach, FL, where friendly service and exceptional amenities are the foundation of our 100% Satisfaction Guarantee. ... more   less 
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Also Known As:
Hampton Inn Pensacola Beach Hotel Pensacola Beach
Hampton Beach Hotel
Pensacola Hampton Inn

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