We have stayed at Emerald Isle several times. Usually on the 11th or 12th floor. Since the elevators are so slow this was never good, especially when everyone is checking out at once. Being on the 5th floor was much better and we were still far enough away from the pool to have a quiet room. The living room furniture was a little "squishy" but we spent most of our time at the beach! Plenty of room for 2 couples and 4 little ones. I appreciated the smaller carts that you can get all of the way into your room as well.