We family of 4 booked our stay here. Called up 3 weeks before and made reservation over phone by giving my credit card number. The price was too high but we liked the place where the lodge located so we agreed to the price. No confirmation given and the person said use your first name as your confirmation. Then the week we are suppose to travel there was thunderstorm and so we planned to cancel our stay and called up and said we would like to cancel. The guy @ the hotel now introducing that now I have to pay for cancellation service which is 20% for each day and thus I will be losing 40%. I told them that no one told me about any cancellation policy The guy over there was very ademant that his father who is the boss for the property always tells the cancellation policy to everyone and so he is going to charge my card with 40% cancellation fees.
I told him that I will rise the issue with VISA that you are conducting a business with fraud motivation and I warned him that any charge to my card. I called up VISA and they said they will take care of things if that propery charges me cancellation since they did not disclose their policy in writing by any means like email etc.
So never book your stay there as you will never know what rules they will come up with any time...
- Also Known As:
- Kings Canyon Hotel Sequoia And Kings Canyon National Park