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Reviewed April 10, 2019

We chose this lodge due to its location - which is most convenient to the parks. With that being said, there is lots of room for improvement in several areas.
You check-in at the main complex where the restaurant and gift shop is located. Rooms are located in one of three buildings a few minutes away from the main complex. We were not offered luggage carts, bell service, or any tips whatsoever on getting our luggage from a distant parking lot up to our rooms. Getting to our room consisted of navigating narrow, twisty walkways covered in slush, gravel and ice with walls of snow that we drug our suitcases through. It wasn't easy and our suitcases got very wet and dirty. The room was comfy but certainly nothing special. Decor is typical "lodge." There were no bars of soap - only the pump type. I am not sure how they expect you to get soap when taking a bath if the soap is mounted on the wall over your head. Bathroom lighting was horrible and the rooms seem a little dated. The only dining option is in the main complex and service there was quite poor. Costs are high, choices are few, and quality is lacking.
The location was perfect here, but we found many areas that needed vast improvements. Staff seemed rude, not well trained and inattentive. The property was not well-maintained and not very clean or accessible. Trash cans overflowed in the main building and tables were not cleaned in a timely manner in the restaurant. Management needs to step it up! I was quite disappointed with our overall stay here.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank Susan B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
smatl0ck, Guest Relations Manager at Wuksachi Lodge, responded to this reviewResponded April 15, 2019

Dear Guest,

I apologize that we fell short of what you deserved and expected. I will forward this to all management in regards to the attitude of some of the staff you encountered. Bell service is supposed to be offered to every guest and I apologize that it was not offered to you. As of the set up of the grounds, Im afraid this will remain the same. I hope you arrived to your next destination and was satisfied.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2019

Our King Bed room was very spacious and the bed was very comfortable. Everything was clean. Check in was easy and the front desk was very helpful. Parking lot was a bit far from our building and the walkway was very dark at night and ICY. But it was winter so I can't complain. I'd stay here again. Avoid the restaurant though. Or just order a salad or burger.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank CrisFM7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
smatl0ck, Guest Relations Manager at Wuksachi Lodge, responded to this reviewResponded April 3, 2019

Thank you Cris for staying with us. We regret that you didn't enjoy the restaurant and all of what it has to offer. We look forward to your return.

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Reviewed April 1, 2019

We stayed in the Siliman Building of the Wuksachi lodge complex.

The room was large & clean with modern décor, couch, TV,
mini fridge, good lighting & with mountain views.
The bathroom was also large with very good lighting
& fully stocked with toiletries, hairdryer etc.
No issue with the climate/temperature control of the room.

In the end, it wasn’t amazing & it wasn’t terrible – It was a good room.

Tip 1) Main Lodge building is location of Restaurant,
that also serves Breakfast (not included in our room cost).
Prepare for a 6-8 minute walk outside -depending on building you are in.

Tip 2) All rooms are located in one of the 3 buildings that
are on the property. You will be stopping at the main lodge
building to check-in/out. Then driving to a parking lot, taking
all your belongings up to your building/room.

Room & Food is a bit pricey, but you are out in the middle
of nowhere up in those mountains.
- However the Scenery is amazing, this is why we were there.

Room tip: If you don't like the idea of walking outside (regardless of weather) to main lodge building, this may not be for you.
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank domenicovaler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
smatl0ck, Guest Relations Manager at Wuksachi Lodge, responded to this reviewResponded April 2, 2019

Thank you for your wonderfully fully detailed review. We and your fellow travelers appreciate this so much. We hope that you tell your friends and family about your adventure and hope to be of service to all of them. #wuksachilodge #sequoianationalpark

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Reviewed March 29, 2019

We experienced lots of weather so it was a hassle to park (slippery, icy walk ways with towering snow banks) and walk to our room, where the snow almost covered our two story window! The rooms were decorated in National Park pine/brown and geometrics but we so enjoyed our stay in such a luminous setting. Every moment provided beauty from dawn to sunset. It was rustic and we did find a mousetrap under our bureau and of course wifi was basically non existent as was T.V., but what do you expect in such a beautiful locale! Staff was most accommodating and kind.

Room tip: Choose second story for the view-but there are no elevators.
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Kathy Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
smatl0ck, Guest Relations Manager at Wuksachi Lodge, responded to this reviewResponded April 1, 2019

Thank you Kathy for staying with us.

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Reviewed March 26, 2019 via mobile

Ok.. so i ve given this three stars which seems a bit mean? It really is in a stunning location pretty much at the top of the ca198 as it does a big loop from Visalia to Fresno. The lodge complex is at an altitude of 7200ft about 2200 m. Please be aware that atmospheric pressure at this level is only about 78% that at sea level so your lungs get 22% less oxygen molecules to pass on to red blood cells.. not an issue if you are going and fit and well but worth considering if you have any form of respiratory or cardiac disease.. anyway.. the route is beautiful and the lodge/ village complex is right at the top of the road.

It takes something like 2 hours to get from ground level to the top of the "pass" then 2 hours back doen again.. if u factor in 2 hours to stop and take pictures and see the general Sherman tree (reccomended) then either this is going to be a long days drive or making an overnight stop makes sense.
Please see the pictures below especially the centre map.
The thing to understand is its all REALLY SPREAD OUT OVER A BIG AREA. Again not a big problem if y r fit and well but please be aware the distances.. the lodge to sequoia accomodation is maybe 500 m up quite an incline (please be aware of the thin air too)!!
Many of the roads and paths were amazingly clear of snow and ice.. but not all!! The main path from the parking lot to our accomodation was really treacherous and pulling our suitcases through the snow and ice was really hard . I suppose my complaint is that when checking in I wasn't warned some of the paths were really hard nor offered any assistance with bags.. so one star knocked off for the state of one of the paths and the of help or warning of difficulty at check in.
Sorry first tip .. park up near or at the lodge, leave y r bags in the car anf check in.. then return to the car and park as close as poss to your accomodation .. definite tip do ask the staff to help with your bags especially if you are allocated sequoia lodge which is furthest up the hill and furthest from parking. As you can imagine the whole thing is on a slope.. the best rooms look out onto hills and trees and are on the downhill side the uphill side rooms have much less good views.
The accomodation itself is fine.. quite dated but fine.. Again to warn you no lifts (elevators) . There's no mobile phone signal up here, the Wi-Fi whilst free is pretty poor quality.
We ate in the restaurant.which was fine.
Food fine but we were unlucky with our waitress who spent ages talking to one of the other tables and seemed to go out of her way to ignore us.. just one of those things.. but for us along with the dated decor in the room and lack of any elevators cost another star..
So overall its pretty good.. an amazing place given the altitude the main thing is point out is that it's really spread out and from the car park to your room can be quite a trek

Date of stay: March 2019
Trip type: Traveled as a couple
5  Thank patrickf632
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
smatl0ck, Guest Relations Manager at Wuksachi Lodge, responded to this reviewResponded April 1, 2019

Thank you Patrick for your thorough and detailed review. I know that your fellow travelers appreciate this also. Thank you for staying with us and we hope that someday you will return.

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