We stayed at Sol Duc for 2 nights. Our family had 1 standard cabin and 1 kitchenette cabin. The cabins are very basic which was expected and fine with us. Our problem was the level of cleanliness. When we checked in our cabin, the toilet had splattered feces inside the toilet bowl and there were several (more than 3) body hairs in the bathtub. The hairs I could handle, the feces from the prior guest...no. When I told the front desk employee she quickly got a hold of Housekeeping on her walkie talkie. When we returned several hours later, the toilet was not cleaned. GROSS!!
There was also a strange foul odor emitting from one section of the cabin (#19). At first I thought it might be dog urine. Then it was more like a dead fish. Later my husband and I decided it was definitely sewage. Maybe there was a leakage from under the cabin. GROSS!!
In the kitchenette, no feces. BUT the kitchen was so lacking. The pots and pans, utensils etc. looked like they've been there since the 60s or maybe picked up at the bottom of a thrift shop bin. They were so old and worn out. Even the can opener was the most basic type (with no handle). We couldn't get it to work and had to walk over to the resort building kitchen to ask them to open our can. I expected "Rustic" but for the price we paid (about $230/nt/room), this was disappointing.
We visited Sol Duc just after the schools started so it was not crowded. The hot spring pools themselves were lovely. The changing rooms were, again, very basic and needed updating but the pools were sparkling clean and wonderful. We hiked on some of the nearby trails and it was stunning. Beautiful.
All the employees were friendly and seemed to be working the best to their ability but I think the resort lacks something... efficiency? fluidity? resources? I'm not that knowledgeable about hotel management but there could definitely be some improvements made.
All in all, we would not stay at the resort again. For those prices, I'd rather rent an RV! Or use the nearby campgrounds.
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- Also Known As:
- Sol Duc Hot Springs Hotel Olympic National Park
- Sol Duc Springs