We picked this company because of other reviews...& did the self-guided tour. I am glad we did on both accounts. The van driver was very knowledgeable about Hawaii, the island, and the national park. Do the self-guided tour as going at your own pace is much preferable to having to either stay caught up with a guided excursion, or be kept back by the same. Also, you'll be riding down the mountain through towns you are most likely going to want to stop in at your own schedule. The chalet-looking restaurant 1/3 of the way down is a great place to stop for breakfast. We stayed in KIhe and it took us ~45 minutes to get to the bike shop... this means we had to leave our B&B at 1:30 a.m. Do not underestimate how early you'll have to depart. That said, the sunrise views from the top of Haleakala are still fresh in my mind, months after this trip is over. Get a comfort seat/beach bike seat if possible....your derriere is going to be sore by the end of the ride.....no matter who you are. Brink a jacket...you really will be glad you did at the top of the mountain...some people had gloves...I sill kind of envy them. People in average shape or better can do this..there's only ~3 places where you'll have to pedal or get off & walk the bike. Not appropriate for young children or even early teens, probably driving age or older.
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