We booked 2 rooms in Kachina Lodge, and breakfast was not provided as mentioned in the rate. The check in is in El Tovar hotel which is just adjacent to Kachina lodge. Very prompt service and very warm too at the reception.
We realised 1 of the room window was not closed which resulted in the heater being cut off and made the room very cold, that was at 10pm. Called the front desk and 5 mins later, the staff came up to check but was unable to solve the problem. I called the front desk again to mentioned that we will do with it for the night. The staff mentioned that it was not possible for us to sleep through the night without the heater on and offered to switch room which we agreed. Another staff came with the keys for the new room in 5 mins time. We were happy at the recovery process of Xanterra. Really awesome service, no question asked.
The hotel is a little old, but well kept and clean. It faces the Grand Canyon and we can see that from our room windows. Though breakfast is not provided, there are ample restaurants and foodcourt available.
We had our dinner on the 1st night at El Tovar hotel ( best to make reservation through Xanterra). Lovely setting and ambience with a beautiful Christmas Tree in the lobby.
Our 2nd day, we had our meals at the food court at Maswik Lodge, which has many variety and the price is very reasonable. Most unbelievable is that it opens at 6am in the morn.
Overall stay in Kachina lodge is lovely and do request for a canyon view room.
Bridge Angel Trail is nearby, but do be caution especially when you are with young children. There are no barricades and it is at your own risk.
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- Also Known As:
- Kachina Hotel Grand Canyon National Park
- Kachina Lodge Grand Canyon