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Grand Canyon Lodge - North Rim
Sonora, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“restaurant”
Reviewed June 20, 2014

Camping nearby, we cleaned-up for a nice dinner at the Lodge one night. It is all about the ambience and the lovely setting of the Lodge, though, not the food. Uninspired, but acceptable, and served professionally. Not too terribly pricey.

  • Stayed June 2014, traveled with friends
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Thank damman10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Kansas City, MO
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed June 19, 2014

Obviously this is a place you visit for the environment, not the lodging. Even with that understanding, we were still underwhelmed by our motel room. It was TINY. I am not sure I've seen a smaller shower, ever. And while it was not terribly out of date with the decor, it was dark and stuffy. There is no AC, which is probably fine for most, but it was not possible to leave the window open due to the noise with our room on the front of the building. Perhaps with a room facing the back / away from the road that would be better, although we asked about requesting a specific room in the motel building (when I made our reservation 9 months in advance, this is all that was available) when calling for our reservation and was told "we don't take special room requests." Ok....Anyway, the room was uncomfortably warm in the afternoon, although the ceiling fan did help. The room cooled down at night when we did open the window, but we were awoken around midnight with other very loud guests outside. I guess with so many rooms in such a close proximity, that will happen from time to time.

Check in for our room was nice with a friendly desk clerk, and we were able to check in about an hour early as the motel rooms were already cleaned.

We would stay here again if in the area; it's worth it to be right at the park. We just limited our stay to 1 night and would do the same again.

  • Stayed June 2014, traveled as a couple
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Helpful?
1 Thank ArtKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio, United States
Level Contributor
142 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 19, 2014

This is truly the only place to stay at the North Rim, and forever resorts knows it. The rooms are similar to Scout Camp, the showers make the ones on cruise ships look roomy, and, though we were not affected by it, their reservations system crashed, leaving guests without rooms until early evening. As others have mentioned, the road ends before the lodge, and you have to figure out for yourself to leave your car in the Visitor Center lot. There are golf carts to get your luggage to your room, but no one will tell you that at check-in. The only wi-fi is at the general store at the campground, 11/2 miles from the hotel. The nearest cell tower is on the South Rim, so be warned if either of these is important to you.

  • Stayed June 2014, traveled as a couple
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Helpful?
2 Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lone Tree, Colorado
Level Contributor
274 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed June 17, 2014

The check-in process at this facility is abominable. The road ends at a "Do Not Enter" sign about 100 yards from the lodge entrance. One can only continue into the main parking lot to the left, which, of course, is always full. The nearest open spot was 200 yards further away. Thinking this couldn't be right, I circled around and found four short-term spots hiding near that forbidding Do Not Enter sign. My wife hiked up to the front desk to ask what we should do, and was told we'd have to come inside. She came back to the car and took two rollaboards inside while I went looking for a parking space. I dragged the rest of the luggage back over the aforementioned 300 yards, where I was told that our room was actually 300 yards back where I came from. When I pointed out that my wife had just inquired about the process, he sarcastically replied that he hadn't said to bring the luggage!

This clerk was clearly uninterested in my complaints about this whole process (or lack thereof). Nowhere is any of this noted on the Lodge's website, and our motel neighbor was just as confused as we were. The desk clerk said the reason we weren't allowed in the circle drive that leads to the front door was because the Park Service has designated it as a fire lane. I guess that doesn't apply to the tour buses that frequently disgorge their passengers there, and then remain parked while people retrieve their luggage.

The room itself wasn't too bad for a national park. It had a refrigerator (turned off) and a coffee maker. It also had the smallest bathroom I've ever seen outside of an RV. About a third of the carpet squares on the floor were coming loose and were a serious middle-of-the night tripping hazard.

On the second day, we returned about 2:00 pm after a hike to find that the room had not been serviced. We put out the green "clean the room tag," and left for more exploring. Returning at 5:00 p.m., the room was still unmade. The customer service line rang 26 times before I hung up. Somebody answered when I called again a half hour later, and when I explained the problem, the woman asked me rather acidly if I had left the Do Not Disturb tag on the door. When I told her we had removed that tag at 8:15 that morning, she said she'd notify housekeeping. A young man showed up a few minutes later, replaced some used towels, and asked, "What else do you need?" Well, making up the bed and cleaning the bathroom would have been nice, especially for $130 a night. Vacuuming was probably out of the question because it would have torn up the carpet tiles. Speaking of the bed, the website claims it's a queen. It's a double, and a pretty swaybacked double at that.

There IS a great view from the lodge porch, but get there well before sunset if you want a place to sit. There's an even better view on the trail just below the porch, and it's deserted.

I don't expect five-star accommodations in a national park, particularly when the federal government grants a monopoly to specific vendors, an arrangement that has a long and problematic history. A little competition would undoubtedly improve matters, but I don't t think Parks need to be deluxe resorts, either. To be fair, I've had far worse experiences at other parks--are you listening, Yellowstone? The North Rim is a wonderful, not-to-be-missed, special place. It's too bad that the Grand Canyon Lodge doesn't live up to that standard.

  • Stayed June 2014, traveled as a couple
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Helpful?
5 Thank TBearden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, Kentucky
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 17, 2014

We stayed in a Pioneer Cabin. We took full advantage of the various beds with our group of 3 adults and two children. The cabin was nice enough, but a little small. The location is perfect, right by the North Rim. We stayed over Memorial Day weekend, and the area was not crowded.

  • Stayed May 2014, traveled with family
    • Value
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Helpful?
Thank stray_chicken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 17, 2014

Reserving early, that's the key to enjoying the North Rim. Whether you want to stay in one of the cabins or at the campground make those reservations as soon as possible. We booked in September 2013 to get a cabin near the rim in May of 2014. AND if you want to eat at the nice restaurant in the lodge, MAKE YOUR RESERVATIONS in January. This year the restaurant started taking online reservations January 1st. Just go to the North Rim website and you'll find the link. I can't tell you how many disappointed people we saw turned away or told to try back at 9:30 pm due to no reservations. And the food is generally very good, although kind of expensive.
As for the cabin, we had a Western cabin with a partial rim view which was literally about 30 feet from the rim. The view was between the 2 cabins that sat right on the rim. Even if you can't get right on the rim don't sweat it, it's a short (2-5 minutes) walk. The cabin itself was nice. We had 2 queen beds, a mini-refrig, a gas fireplace, and a tub/shower combo. Water pressure was good, sheets were clean. There is a nice porch with a couple of rocking chairs where we spent some time looking out at the canyon and reading.
One of the nicest things about the park was the lack of crowds compared to the South rim. One fact I read said the North rim gets 1 visitor for every 5 (another book said 9) visitors that visit the South rim. That makes for more room to hike, shorter lines, more places to park, and a better shot at getting that morning breakfast burrito to-go in the Saloon before they sell out.

Room Tip: The parking lot is a bit of a walk from the cabins. If you have bags and a cooler that you don't...
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  • Stayed May 2014, traveled as a couple
    • Value
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Helpful?
1 Thank rmatto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suburban Boston, MA
Level Contributor
240 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed June 16, 2014

The frontier cabin was woodsy but fine for this beautiful park, but the walks back to the cabin from the restaurant are very poorly lit. Bring a flashlight.
We ate at the restaurant (the only other choice is the chuck wagon dinner). The service and atmosphere were 5-star, but the food was terrible. First of all, ask if each item is spicy and beware of anything that has chipolte or jalepno in its description. Beyond that, my salmon (not spicy) tasted not fresh, by husband's chicken parm was awful --- crispy but tough, with a thin layer of shredded cheese on it and something purporting to be marinara sauce on the side. This restaurant needs a new chef - odd since the same company runs the truly excellent restaurant at Bryce Canyon Lodge.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ready2Go2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Canyon Lodge - North Rim

Property: Grand Canyon Lodge - North Rim
Address: End of Highway 67, Grand Canyon National Park, AZ 86052
Location: United States > Arizona > Grand Canyon National Park
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 13 Specialty Lodging in Grand Canyon National Park
Price Range (Based on Average Rates): $$$
Hotel Class:2 star — Grand Canyon Lodge - North Rim 2*
Number of rooms: 219
Official Description (provided by the hotel):
The more remote North Rim offers up its beauty and solitude to those willing to make a little longer trek to cooler temperatures and greener vegetation of the Grand Canyon's less visited rim. Time means little here in this Nirvana for nature lovers…abundant forest beauty and wrap-around scenic splendor as sheer walls hold in the Colorado River a mile below. The only developed lodging within the National Park’s North Rim boundaries this historic treasure has cabins and lodging tucked into the trees and dotting the canyon edge. The historic dining room with wall to ceiling windows gives diners the unique opportunity to take in the Canyon's views and tasteful regional and sustainable delights for breakfast, lunch and dinner. Reservations are recommended. For guests seeking a unique remembrance of their visit to this special place, there is a gift store and convenience store located at the North Rim. Authentic Native American handcrafts, jewelry and merchandise that is U.S.A. made by local and regional artists provide an array of gift items for guests to the Grand Canyon. Smell the pines, listen to the fluttering leaves of quaking aspen, and keep an eye out for a California condor, the largest bird in North America. The North Rim of the Grand Canyon is only open from mid May to mid October. ... more   less 
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Also Known As:
Grand Canyon Lodge - North Rim Hotel Grand Canyon National Park
Canyon Grand Lodge North Rim

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