Checked in for 2 nights on Holland tour,captured audience. Given a room in F building-nice river view-turns out the only good part.
Wife attempted to take a shower-ice water then scaling-back and forth,no warning.Slight burns.Told front desk next am,said they would fix along w/no working fan or heater in bath.After breakfast checked and nothing done,said they didn't know,saw the woman I talked to and she admitted wrote wrong rm no. down.They sent maintenance man-fixed heater ,said it would take elect guy for fan and couldn't do anything about shower because it had been that way for 2-3 MONTHS. Parts on order.Went to frt desk,acted dumb,told them had to move -now-had tour at 1:30pm.Said I could move to T blding, only one available,about 3/4 mile away.I told them no,wanted to stay in area w/group.Found open one,somehow in bld A. Moved on run so we could make tour. Found out a couple of other couples on tour had same problem w/shower water,up/down temp.Returned from tour that night-9pm-and saw we had a great view of back of bld w/smoke stacks--but we had a working shower.
Rooms are very dated--(tv-old box style and tiny and you had to sit on bed to watch-we watched some news),2 small doubles,old couch and dirt in areas----no ref or micro ---real old time considering the cost.
Service-slow and clueless.
Why rent out rooms that they know could cause injury-what if small child was trying to take a shower and a blast of scaling water hit their body-they knew this for months. No warning, no nothing and even acted like,front desk,they had never heard of this problem.
You can put up w/some things but not something they know about that can cause injury and do nothing.
I wrote both Denali Properties and Aramark and heard absolutely NOTHING and this happened in late August 2012. I would like to hear from them--will I ever-not yet and probably never.
I could give more negative insite --food,gifts,service-but hopefully persons will not stay at MCR.
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- Also Known As:
- Mckinley Chalet Hotel Denali National Park And Preserve
- Hotel Mckinley Chalet