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“So much potential”
2 of 5 bubbles Review of Poppys

Poppys
Cuisines: Cafe, British
More restaurant details
Restaurant details
Good for: Families with children, Dining on a budget
Dining options: Lunch, Brunch, Breakfast, Seating, Takeout
exeter, UK
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“So much potential”
2 of 5 bubbles Reviewed May 14, 2013

This is such a cute little shop and could have so much potential but myself and a friend didn't find staff particularly welcoming and it seemed more of a 'locals place' and quite old fashioned. It could be great as it is in a good part of the town but needs updating and changing before a Costa or Starbucks comes along and does it instead!

Helpful?
2 Thank alexsharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Visitor rating
    10
    4
    3
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Exeter, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Poor customer service”
1 of 5 bubbles Reviewed February 2, 2013

I called in here and ordered a hot dish which is preprepared and microwaved and some coffee, 35 mins before an appointment. Some 25 mins later I hadn't received the food (hence no score for food) and asked to cancel it as I wouldn't have time to eat it.Instead of warning me to begin with that there would be a wait, or apologising for the delay in serving my dish, I was told I couldn't cancel it because it was hot food and just going to be served and I couldn't have my money back. I was talked to very aggressively as if I had transgressed. As I said - quite calmly, well in that case won't be back. That's a shame as I am local and shall be spreading the word. A sincere apologetic tone, refund or no refund would have gone a long way. Absolutely zilch customer relations skills I'm afraid.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
Helpful?
4 Thank janepuddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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