Lack of basic hot water was the first sign of a ruined stay.On arrival warmly greeted by owners , spectacular views, luxurious chalet tasty cheese platter on arrival but then it went downhill................After a meal out we decided to fill up the spa and enjoy the night view, but very little water pressure, then no hot water at all. Had to drive up to owners house in the dark to get him to fix plumbing so we could at least have a shower. After attempts at getting it fixed pressure still too slow for spa, so we had to use low pressure shower. We lit the fire in room and all night there was a continual knocking sound on flue base which kept us up most of the night. After little sleep we were looking forward to a nice warm cooked breakfast but........owner came to our chalet informing us that the grilled breakfast had to be cooked by us-Why werent we informed the day before? We attempted to cook the meal on barbeque but the left plate didnt even work so we were left with uncooked eggs and hash brown.The lack of basic maintenance in this retreat spoiled our whole night away.