We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent service”

Premier Inn Wirral (Greasby) Hotel
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn Wirral (Greasby) Hotel
Ranked #1 of 1 Hotels in Greasby
Certificate of Excellence
Wirral, England
Level 6 Contributor
111 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Excellent service”
Reviewed July 29, 2014

I stayed here for one night on an unexpected basis. I stayed here because a problem arose for me and I did not arrive until 2am because of that. Although I had not had an evening meal that day the receptionist said it may be possible to get a take away delivered and would have helped in that regard, but I decided the well stocked vending machine in reception would supply enough fodder for that time of night. I had a packet of a savoury crackers and a Mars bar which was just what I wanted to fill a gap quickly and allow me to get my head down quickly.

The room was fine, in excellent condition and the bathroom was actually quite stylish. The bed really was very comfortable and I was supplied with plenty of extra milk and some decaffeinated coffee sachets. The window had even been left open, which was great as I stayed during a very hot spell of weather.

I was woken up at 10.30am the next day as I had requested, even though there was not a phone in the room and someone had to come upstairs to knock on my door. In fact I was told a simple knock on the door did not wake me and it took a couple of lots of knocks and someone walking into the entrance area of the room to wake me up, which I think was extrememly good of them and I am sure most hotels would not persist in that way.

The only slight problem was that part of the curtain rail fell down when I drew the curtain, but the receptionist came up and just clicked it back on again quite firmly, suggesting it had probably been dislodged when the room was serviced the previous day. This was dealt with so quickly and with impeccable manners, ( I was even offered a different room if I had preferred), that I do not have any wish to downgrade my excellent rating because of that.

On the very pleasant and friendly check out I was even supplied with details of the nearest bus stop and the bus route available to my destination.

It is extrememly refreshing to be able to give such a good review as there is nearly always one or more blips, even for stays in the best hotels.

Room Tip: Ask for a quiet room at the back of the hotel. The hotel is not an a very busy road, but there is q...
See more room tips
  • Stayed July 2014, traveled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank TringWirral_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral (Greasby) Hotel, responded to this review, July 30, 2014
Thank you so much for writing such a detailed review, its greatly appreciated. Glad the room met your expectations and you found the bed very comfortable. I'm very pleased the slight issue with the curtain rail was dealt with very quickly and I will pass all your kind words onto the whole team who be delighted to read them. We look forward to welcoming you back again to Wirral Greasby Premier Inn soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

344 reviews from our community

Traveler rating
    215
    95
    21
    6
    7
See reviews for
107
119
28
35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2014

The Premier Inn at Greasby is a good value for money hotel. The staff were very friendly and helpful and nothing was too much trouble for them. We ate in the restaurant on a couple of nights and the food was good but not great. The breakfasts however were really good.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Olwen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral (Greasby) Hotel, responded to this review, July 30, 2014
Many thanks for taking the time to write us such a pleasant review on trip advisor; its greatly appreciated. Very pleased you found the team friendly and helpful, I will pass your review on as they will all be delighted with the great feedback. We hope to welcome you back to Wirral Greasby Premier Inn soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 18, 2014

My Father and I were recently in Liverpool and looking for a hotel near Hoylake for the golf Open.
We had not booked in advance and came across Premier Inn at Wirral. The hotel was fully booked but the hotel concierge (Chris) was so helpful. He took at least 30 minutes trying to help us find another local hotel on the internet and phone. Just a really helpful and friendly guy who saved us driving all the way back to Sussex by finding us another Premier Inn in Manchester.

  • Stayed July 2014, traveled with family
    • Service
Helpful?
1 Thank Samuel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral (Greasby) Hotel, responded to this review, July 20, 2014
Thank you for your kind words, I will pass them onto Chris who will be delighted to read them. Very pleased he managed to find you availlability within the Manchester area. We hope you get the chance to stay with us in the not so distant future here at Wirral Greasby Premier Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southport, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 18, 2014

Nice hotel. Clean room with tea/coffee facilities. The hotel is situated on a main road with pub/restaurant attached. There is a good sized car park and we were able to park by the front door. No problems with traffic noise. Check in/out was easy. Staff were friendly. Will use again if in the area.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ennovy7591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral (Greasby) Hotel, responded to this review, July 20, 2014
Thank you for taking the time to review our hotel on trip advisor. Very pleased you found the room clean and the staff friendly. We look forward to welcoming you back to Wirral Greasby Premier Inn next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxfordshire
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 14, 2014

I needed a room with twin beds + sofa bed for myself & 2 sons. Online I could only book a Family room with a double bed. I rang reception and a very helpful man, Chris, sorted it out for me. We had a room at the rear of the hotel which was very quiet. The beds were comfortable; on the firm side which I prefer, with firm & soft pillows. A large flat-screen TV on the wall. The hanging space for clothes was quite small and there was only 1 deep drawer (below the hanging space). Breakfast in the restaurant next door was quite pricey.

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HammyOxfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral (Greasby) Hotel, responded to this review, July 16, 2014
Many Thanks for writing a review on trip advisor, its greatly appreciated. I'm very pleased Chris managed to accomodate yourself and your 2 sons and I will pass your comments onto him as he will be delighted with the personal name mention. Glad you liked our hypnos beds, they really are comfortable! We hope to welcome yourself and your 2 sons back to Wirral Greasby soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woking
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 14, 2014

I have used Premier Inn many times and have never been disappointed. Greasby was no exception, actually more impressive as it looked recently refurbished. Lovey staff, most excellent room/bathroom/tv/Wi-Fi and was spotlessly clean. Breakfast was an unlimited fry-up, I felt like Desperate Dan...and the catering/service staff were very helpful & friendly. Food was excellent and cooked to perfection. Premier Inn continue to impress me with the way their rooms are set up and the great staff, it doesn't happen by accident - everyone seems genuinely interested in making your stay excellent.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral (Greasby) Hotel, responded to this review, July 16, 2014
Thank you for taking the time to write such a pleasant review of our hotel on trip advisor. Really pleased you found the refurbished rooms great and the staff friendly. You are right, the whole team here are genuinely interested in every guest that stays with us, and I will pass your kind words on as they will all be delighted to read them. We hope to welcome you back again to Wirral Greasby Premier Inn soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 30, 2014

We stayed for one night on June 28th to go to a family celebration and were really impressed. The room was very clean and definitely looked all brand new, nicely decorated with a wall mounted flatscreen samsung tv. The bed was huge and really comfortable with fab pillows, plenty of tea and coffee and you could conveniently help yourself if you needed extra from a trolley by reception. The guy on reception was extremely helpful and friendly, ordering a taxi for us and a pleasure to deal with. All in all we were really pleased by everything, most definitely the best Premier Inn we have ever stayed in!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blacksheep58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WirralPremierinn, Operations Manager at Premier Inn Wirral (Greasby) Hotel, responded to this review, July 1, 2014
Thank you so much for taking the time to review our hotel on trip advisor it is very much appreciated. Very pleased you found the room clean and the newly refurbished room nicely decorated. I will pass your kind words onto Richard who was on duty that evening as I know he will be delighted with your kind words. We look forward to welcoming you back soon to Wirral Greasby Premier Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Greasby
3.1 mi away
Holiday Inn Express Liverpool Hoylake
4.3 mi away
Premier Inn Wirral (Heswall) Hotel
2.5 mi away
Leasowe Castle Hotel
Leasowe Castle Hotel
#1 of 1 in Leasowe
771 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
Premier Inn Birkenhead Town Centre Hotel
5.2 mi away
Thornton Hall Hotel & Spa
Thornton Hall Hotel & Spa
#1 of 1 in Thornton Hough
1,196 reviews
3.8 mi away
The Grove House Hotel and Restaurant
Show Prices
Show Prices
Show Prices

Been to Premier Inn Wirral (Greasby) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Wirral (Greasby) Hotel

Property: Premier Inn Wirral (Greasby) Hotel
Address: Greasby Road, Greasby CH49 2PP, England
Location: United Kingdom > England > Merseyside > Wirral > Greasby
Amenities:
Free Parking
Hotel Style:
Ranked #1 of 1 Hotels in Greasby
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Wirral (Greasby) Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Wirral Greasby, situated within the picturesque Wirral Peninsula is the perfect choice for both business and leisure. Located just 2 miles from the sandy beaches of West Kirby, the hotel is set amongst popular restaurants and pubs. Ideally located for the M53 and efficient public transport services for Liverpool & Chester City Centre; both hosting a variety of activities to entertain. With a friendly and knowledgeable team, Wirral Greasby is the vibrant place to be. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Premier Inn so you can book your Premier Inn Wirral (Greasby) Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Greasby
Premier Inn Wirral (Greasby) Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing