Considering the very positive feedback this hotel has received we found it overall a little disappointing, which may stem from raised expectations having read the previous reviews before we made the booking.
We were looking for somewhere to stay in the Cotswold area to celebrate our daughters birthday and for my wife and I to make a long weekend break from Friday through to Sunday with my daughter and her partner joining us as our treat on the Saturday and also treating them to dinner.
Having trawled various hotels in the area and looked at the reviews on here we were obviously attracted to Eckington Manor due to the positive feedback it had received, it was not cheap in comparison to many other hotels we looked at, however we felt that perhaps, wrongly, the price represented the standards portrayed on the web site.
As my wife and I were staying for two nights we booked what was shown as a 'Luxury' Room and booked a standard room for our daughter and partner for the one night, we also booked for dinner on the Saturday evening.
On arrival we received a warm welcome and were given a tour of the public rooms before been taken to our room No. 16 which was in the converted milking parlour, we were told our daughter would be in room No. 15 next door.
This single storey building does tend to look a little like a Motel block and is shadowed by the 70's houses on the housing estate directly to its rear. The manor is not located completely in open countryside.
Our room, although supposed to be 'Luxury', was fairly soulless, it was not very large, it had a small sitting area with a very small two seat leather sofa next to a gas fire styled as a wood burning stove, the walls were clad with dark wood like in a sauna, the adjacent area, where there was a large comfortable bed and flat screen TV, had just very plain white painted plaster walls, there was no artwork or the silk wallpapers as mentioned on the web site. There was a very small and narrow wardrobe just big enough to hang two coats. The bathroom was just a very small shower room with a walk in shower, small wash hand basin and a WC. We queried with reception that this was a 'Luxury' Room and were told that it was as it was bigger than the Standard Room our daughter would to be staying in. Having later seen this room we felt theirs was far more spacious the only difference is that they did not have the gas fire, although welcome during our stay during the snowy weather it be not be much use to residents in the summer or warmer weather and clearly could not alone justify the extra charge as a 'Luxury' room. It has been mentioned previously by reviewers that there is a lack of clarity as to what the difference is between a standard and a luxury room and the web site clearly contains only photographs of better appointed rooms, ones perhaps that previous positive reviewers have stayed in. Certainly the term luxury was very misleading from our experience here. Also, as previously mentioned by other reviewers, is the lack of those finishing touches you would expect at this price, and in a luxury room, was the lack of bathrobes, biscuits with the tea making facilities and tissues.
The Public Rooms were comfortable and the honesty bar useful.
Breakfast was the usual mix of cereals, fruit and cooked breakfast, there was not much choice in respect of the cooked breakfast which was the traditional english breakfast only, there was no choice of anything else cooked, portions were small and not as big as shown on the photograph on the web site, you only got one very very small sausage, a sliver of black pudding, a half tomato, slice of bacon, a single poached egg or scrambled and a small mushroom, perhaps ample for some.
We dined as a family on Saturday evening to celebrate our daughters birthday, the service was good and attentive and the choices and food was very good, it would have been a nice touch if the staff had acknowledged our daughters birthday in some way but appreciate that this not a pre-requisite.
In comparison to other hotels we have stayed at, our previous reviews reflect the variety of places we have stayed, we have to say that overall this hotel was not good value for money and did not measure up to the standard we expected having read the previous reviews. I am sure our review will be as disappointing to the owners as the hotel was to us, but it is an honest feedback.
- Official Description (provided by the hotel):
- Located on a working farm on the edge of the Cotswolds, our 15 en-suite boutique bedrooms are all individually furnished. Antler chandeliers, exposed beams and antique furniture add to the country house feel. Our small friendly team pride themselves on providing personal service to the highest standards.Situated within the courtyard of Eckington Manor is their renowned cookery school. The upstairs restaurant is open for dinner, seasonal menus are based around home-reared, award winning meat. ... more less
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- Also Known As:
- Eckington Manor Hotel Eckington