Visited the Bishops Cottage at approx 2.00 pm on a fairly sunny afternoon. We sat outside and noticed the place had several empty tables, but they had not been cleared or tidied from earlier customers and was attracting wasps. The establishment is also a hotel and I went inside the main building and approached a counter where I thought you ordered food and drinks; only to be ignored by a middle aged man sitting behind it. I then found the bar area where it took a while for me to be served, as the person being served before me had a problem with their order, and was asking for a refund (found out later that they could not wait any longer). When I at last got served, young chap that served me did not apologise for keeping me waiting or even bother to say hello. I ordered our food 2 fresh local crab? sandwiches a coke and a lemonade. We were served a flat coke and a flat lemonade out of very large supermarket plastic bottles with too much ice and one of the glasses had lip stick on it (that I got changed) again no apology. I went back outside to our table and we waited 45 minutes for 2 so called fresh local crab sandwiches, that arrived with a very tired salad garnish and did not taste like fresh local crab. Why so long? the place was not busy did not appear to be short of staff. Again no apology for the wait..
We visited the toilets just before we left and they were in need of a revamp, as they were two outside unisex cubicles with lights that did not work and a lock missing off one of the doors.
£10 for 2 tired fresh? crab sandwiches and flat soft drinks with more ice then drink - together with lousey customer service and toilets = a NO NO.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.