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16 - 21 of 310 reviews
Reviewed March 10, 2019

We needed a bed for a night in Tokyo on the last night of our trip and this place was just what was needed. Very small room, which didn't matter at all since we weren't unpacking much. Clean, well laid out, comfortable bed and a tasty, well priced breakfast. Bathroom was good and staff were friendly, no problems with leaving bags there till the evening while we did a cycle tour. Walking distance to Ueno and Kensei Ueno stations, which meant we were able to come in on the Shinkansen and catch the Skyline to Narita.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Jonathan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventurer806162, マネージャー at Ueno Hotel, responded to this reviewResponded May 26, 2019

Thank you for stayed UenoHotel.
We are appreciate for your feedback!
We are looking forward to see you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2019

Located a few blocks from Ueno Station, the Ueno Hotel is a comfortable LITTLE place to use as base camp for Tokyo travels. Ms. Kae, Ms. Guo and Ms. Takana checked me in quick and friendly. Clean and comfortable, the brightly lit lobby has tables and chairs where one can sit and have complimentary coffee, green tea and/or water. For those of us who love ice in our drinks, a container of cubes is kept on the counter. A self-serve breakfast is available for a fee, but I didn't try it.
The room has a mini refrigerator with 2 complimentary bottles of water.
Amenities in the bathroom include a packaged toothbrush and tiny tube of toothpaste. Robes and slippers are supplied for use during your stay.
Without sounding gross, I have to say my favorite bathroom amenity was the 'washlet', otherwise known as a bidet! Throughout the property, soft harp music plays. There are also those famous Japanese vending machines on each of its 13 floors.
The Uneo Hotel is situated very conveniently to LOTS of shopping, dining and transportation options. Asakusa, Nakamise, Kappabashi, Ameyayokocho and Akihabara are all great for purchasing a HUGE variety of items. I ended up with THREE Sukajan jackets (the satin ones with embroidered items on them; dragons, koi, tigers)
Very basic, the Ueno Hotel is a great place to stay if you don't need/want all the bells and whistles of some fancy chain.
For a fee, early check in/late check out is available.
I plan to re-visit this hotel for when I take another trip on the Shinkansen. I'll get a good night's sleep and then hop down the street to travel - well rested - on another bullet train adventure!

Date of stay: February 2019
1  Thank usblueflyer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventurer806162, マネージャー at Ueno Hotel, responded to this reviewResponded May 26, 2019

Thank you for stayed UenoHotel.
We are appreciate for your feedback!
we are happy for hear it!
We are looking forward to see you again !



Kae. Guo

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Reviewed January 26, 2019 via mobile

We stayed for 6 days, we bookes the hotel being one of the cheapest in the area which is a value for money. It is near Ueno station Iriya exit. There is also free coffee and tea at their lobby. The room is small but its typical in Tokyo. It was a nice stay for us. There are also convenient stores and good restaurants near the place

Date of stay: January 2019
Trip type: Traveled as a couple
1  Thank redtablante
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventurer806162, マネージャー at Ueno Hotel, responded to this reviewResponded January 28, 2019

Thank your for stayed Our hotel.
We are appreciate for your feed back .
We are looking forward to see you again

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Reviewed January 12, 2019 via mobile

STAY AWAY FROM THIS HOTEL!!!
Booked this hotel by mistake... meant to book HOTEL NEW UENO after previous unhappy visit to this hotel...
Hotel NEW UENO is a budget hotel (smaller room) but with cleaner and friendly staff...

I thought, lets give it another try...
Checked in, staff members were not great, but still acceptable... not the typical Japanese Hospitality you expect from hotels such as Unizo or APA...
I even posted a good review on my instagram about the free coffee offered at the lobby before going out for dinner...

Had dinner, came back, planning to settle in, and there it is!!!

FREE STEAK ON THE BED!!!
And plus, after complaining i went to booking.com and guess what, the price drops more than half from what i paid...

NO MORE!!! Final stay here!!!

Date of stay: January 2019
Trip type: Traveled on business
1  Thank Edwin S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
予約担当者 上野ホテル, 支配人 at Ueno Hotel, responded to this reviewResponded March 24, 2020

Thanks for staying with us. We appreciate your feedback!

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Reviewed November 6, 2018

The hotel is close to the Ueno station - 5-7 minutes walk from it.
The room I booked was very small and comfotable - everything was on its place just where it needs to be. The only thing is that the room was without window which made it harder for me to wake up in the morning.
Its also good that there were all the amenities.

Date of stay: October 2018
  • Trip type: Traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank AleksandraM3015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventurer806162, マネージャー at Ueno Hotel, responded to this reviewResponded November 22, 2018

Thank you For stayed Ueno hotel!
and We appreciate for your feed back !

we are sorry about window ...
Apologize for it.

We hope we will meet again soon!


Thank you Again

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