The prices were in range for hotels in the area, the rooms were clean. However the room was very small so just be wary when you book . However this is consistent with room sizes in tokyo. Remember to use the mobile phone provided by the hotel. Its for free with unlimited data and free local phone calls.
The roof top garden is a nice place to relax with a drink in evenings

Location of the hotel is so far so good. Bad attitude of Front Desk staff, no smile no eye contact, just feel that staff wanna finish his work quickly and didn't welcome me.

When I entered the room, the room is small but which is acceptable for me as I'm a single traveller. However, the furniture is old and the cleanliness of the room is extremely worst. it is not acceptable!!

I would not recommend and must not visit this hotel again!

We stayed in Tokyo for 5 nights at Granbell. 2 of us. Stayed in a standard double/lead in room type the first 3 nights just as a place to sleep and shower. Then moved it one of the suites our remaining 2 nights which was totally worth it. The first room was small as expected (and most rooms in Japan) but was new, modern, clean etc. Then the Granbell suite was well worth the money. 5 times the size of original room, with washing machine, large bathtub, large shower, separate living and bedroom. 150% worth the money and will be back. Breakfast included with the suite good for hotel breakfast. Location was great as well. Not as central to Shinjuku station however still a short 5-10 minute walk (depending on how slow/many distractions you find along the way). Definitely felt safe walking back to the hotel at early hours of the morning although located within the red light district & love hotels. Staff were great as well. There was a good baseball batting cage across the road, 7/11's on every corner and some smaller train stations nearby. No issue staying here whatsoever will be back.