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Reviewed June 11, 2011

From the minute you step into Shinjuku Prince you know you're in for something different from all the other hotels. Clearly the hotel's efforts to seamlessly transport you back to the 1980s have been substantial -- everything seems to be authentically from the period, as if it hasn't been updated in 20-30 years! The only thing out of place are the computers, which appear to be from the 1990s. Oh well, 99% ain't bad.

Then you get up to your room. Everybody loves campervans, so Shinjuku Prince has recreated the experience of living in a campervan for all guests! There is the double bed, pushed up against the wall to maximise space in the ridiculously small room. The bathroom is entirely made of prefabricated fibreglass, which you step up into. Presumably the cleaning staff hose this cavity down each day so you know it must be very clean! The towels are thin, worn, and rough, and the room comes with a handy bottle of odour spray, with which you are invited to use in case you come across any odours.

The Shinjuku Prince also goes out of its way to show you what it would be like to be extremely wealthy. For example, how much would a wealthy gentleman pay for ice in his drink? The Shinjuku Prince will delivery ice to your room for 350 yen (around $4). There is no ice machine. Need some underwear cleaned? 400 yen ($5) each. There is no laundry room.

Is it really this bad? Yes. Undoubtedly the worst hotel experience I have ever had.

Want to stay in the same area in a nicer hotel but with cheaper rooms? Try the Best Western, a couple of blocks to the east. The rooms aren't bigger but the entire hotel is much nicer, including staff, decor, and service.

Date of stay: May 2011
  • Trip type: Traveled solo
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7  Thank nambio
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2011

Booked this hotel purely for location so wasn't expecting a great deal from the hotel - just as well! The hotel is relatively easy to find, make sure you go out of the east exit fro Shinjuku Station, look up the road to you left & you will se a very thin, high rise in red brick - it's the only red brick building in the area. Fro the station it is about a 10 mins walk. We arrived at 1230 hrs & were allowed to check in straight away, this was quick & smooth, staff were friendly & polite. We booked a twin bedroom, in the hope this would give us a bit more space. We were expecting to find a small room - what we found was the smallest hotel room we have ever stayed in! Have travelled to various places throughout Asia so I don't think our expectations were too high. Fortunately we had back packs rather than suitcases so we were able to stand these in the 1 foot gap at the end of our beds, I have no idea where you would store a suitcase in the room as it is just too small. The room itself was immaculately clean, as was the bathroom - this too was tiny but served it's purpose. Our room faced on to the main street rather than the train tracks, you could hear trains from early a.m and could hear the nightlife until thenearly hours - if you are a light sleeper this maybe an issue. Wi-fi is free in the hotel reception area (albeit veory slow) & 500yen for 24 hrs if you want wi-fi in your room. We didn't eat at the restaurant but there are numcous breakfast options close by to the hotel. The location of the hotel is perfect for easy access to the train station & you really are iin the middle of it when it comes to restaurants & shops.

Date of stay: May 2011
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Thank stalig
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2011

Good location if you plan for shopping in Shinjuku area
But it;'s quite a walk from subway (5-10mins)
There's plenty of Restaurants and Pachinko nearby

Room is very small for the price, but there's no better option in this area

Room tip: Very good if you plan to shop in Shinjuku
Date of stay: September 2010
  • Trip type: Traveled with family
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Thank ChrisHuang
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2011

As said in a lot of the previous reviews: the location alone is enough reason to choose this hotel. There are so many restaurants, cafés, bars, shops (and people) around, and it’s easy to find - only five minutes away from the massive Shinjuku Train Station. We stayed four nights at Shinjuku Prince Hotel in March 2011. The first two nights at the 14th floor, facing the skyscraper district and the railway tracks - nice view but not as spectacular as expected. The major drawback was the heating system, which couldn’t be controlled manually. As the window couldn’t be opened either, it became very hot during the night (more than 25 degrees). The staff was aware of this, but just said “old building”. After complaining for two successive days, we moved to a room on the other side of the hallway (and on the 22nd floor). For some strange reason, the heating system supposedly worked better in the rooms facing the Kabuki-cho district. This was true, and the last two nights were pleasant - and with an excellent view of the neverending city. If you’re staying at Shinjuku Prince Hotel, do what you can to get a room facing the Kabuki-cho district. It makes the difference.

Date of stay: March 2011
  • Trip type: Traveled as a couple
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4  Thank morregard
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2011

We booked Shinjuku price based on the reviews and it was one of the hotel choices listed with our flight package.

We ended up taking the NEX from the airport, and had a terrible time figuring out how to get to the hotel from the JR station, dragging all our luggage with us. We couldn't figure out how to get to the East exit and ended up coming out from the South exit, therefore making things much harder on ourselves. On the 2nd day it was much easier to figure out how to get there, so it was easily a 5-10 minute walk (without luggage) vs. the 30-45 minute walk. The hotel is also right by one of the subway lines.
Loved the location. Lots to see and do, food to eat. Some coffee shops nearby and lots of konbinyas (convenience stores) and a McDonald's. Also a shopping complex attached to the subway/hotel. Near Kabuki-cho (red light district) so not exactly family oriented.

The lobby/reception area is in need of an update; a bit worn around the edges. The room itself was small but functional, good design to make use of every inch of space. Not much storage or hanger space, but we were well aware of the small rooms in Japan anyway so it wasn't much of a bother. The bathroom was a bit dated and had a slight smell to it. There was also the smell of smoke in the hallways and in the room. The beds were a tad hard, and the pillows flat. Great view of the night lights. A teeny bit noisy due to the location but wasn't too bad. No internet access in the rooms, but free wifi in the lobby area.

The service was decent. Most of the staff spoke enough English to get by, and had many maps and directions for us and could tell us which JR/subway lines to take to get where we wanted to go. The only thing is if you want airport limo pickup, you'll have to walk to JR Shinjuku station with your luggage, as no cars are allowed to stop by the hotel.

All in all, a good stay. If we got the same great deal (and brought less luggage!) we would stay in this hotel again if we wanted to be in the Shinjuku district.

Date of stay: March 2011
  • Trip type: Traveled with family
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2  Thank branmoof
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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