You will be hard pressed to find a hotel that provides better and more polite service than this one. I stayed for only one night but it was an excellent stay. As other reviewers pointed out, there isn't much around the hotel but as for the hotel itself, very nice. Keep in mind, Japanese hotels are smoking friendly and have designated rooms and areas for smoking indoors, unlike many US hotels. I don't smoke and was able to get a non-smoking room. It came with fast internet, tv with Japanese channels only, 120v outlet (not 3-pronged so bring an adapter), comfortable bed, and stocked small refrigerator (wet bar). Anything you drink from the wet bar is charged to your room bill - beer, water, soda are all available. The bathroom is equipped with a bidet and heated seat... and you'll have to look for the flush valve... you'll find it mounted to the side of the sink counter. Other than that anomaly, the room is modern, clean and well furnished for work and rest. The view from my 5th floor window was of more buildings - pretty boring. Elevators are quick and required no waiting when I was there. A couple of restaurants in the hotel - one serving breakfast buffet and the other serving food from a menu. It is Tokyo so the costs are relatively high but in line with the competition and area. The staff is superb, speak English, and are exceedingly polite and helpful. Shuttle bus service to area airports is available for a fee - I took the bus to Haneda Airport for 3000 Yen.