I have been coming to this hotel for some years, and have returned because it has all the basic comforts, is quiet but close to a number of subway stations for easy access to everywhere in Tokyo, and is reasonably priced. This time I was a bit disappointed. The rooms are starting to look dated, and the facilities have not kept up with changing times (eg room temperature was hard to control). However, our room was comfortable and clean, and we had good access to WiFi.

Staff were very welcoming and efficient. However, they did not have a well thought through and proactive emergency plan, and seemed overwhelmed during the typhoon. They were unable to cope with questions that we had, nor cater for a hotel where a large number of guests were confined without access to convenience stores and food.

Very pleasant stay in this unpretentious but respectable reasonably stylish hotel. All staff impeccable showing typical Japanese courtesy and friendliness. Rooms very clean and again typically snug by uk standards but perfectly acceptable. Breakfast decent, foyers and sitting areas comfortable with grand piano in annex. Very happy stay would return.

We stayed here in early October and very surprised to see that we had plenty of space in our room. We had been warned that many hotels in Japan the rooms were quite small. The staff were very helpful, particularly as our luggage had not arrived from Australia when we had landed. They were very accommodating supply us with adapters for electrical items. The bonus with this hotel is that is has a coin operated laundry which is a godsend for any Traveller. Well located with 7 Eleven store nearby as well as the metro line.