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All reviews south wing main building orchid bar mid century embassy area classic hotel james bond japanese service health club hibiya line impeccable service rooms are spacious business center japanese style quiet area hotel guests an excellent hotel
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Reviewed January 26, 2008

The hotel is a bit outdated decor-wise, but the service, staff and attentiveness is superb. Some of the restaurants are a bit pricey, but by all means normal by Tokyo standards. The main sell is that you will not get stressed out at any aspect staying here. The rooms are clean, your complaints well taken care of, and the restaurants with good food and unpretentious service. If you are going to stay in Tokyo for a few days, this is one hotel I can recommend.
The main problem is that it is quite far from public transportation (subways, railways) so you'll have to use taxis if you are in a rush, however, the service at the hotel is worth the inconvenience.

  • Stayed: January 2007, traveled on business
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4  Thank GlobalFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2008

This hotel, eventhough modern (70's style) shows Japanese character in it's serenity.
The service is great, the rooms are clean.
After my thrid stay in this hotel, I discovered their beautiful garden that leads to the back of the hotel, towards the metro station.
I used to go through the parking before. (The parking is full with the nicest cars by the way!)
This is a very nice hotel to come to after a day in busy Tokyo.

  • Stayed: August 2007, traveled on business
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3  Thank BEAntw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2007

I am lucky enough to travel to Tokyo quite a lot and I always stay at the Okura (South Wing). Colleagues ask me why when I can stay at one of the massive chain hotels, also on the approved list. The answer is pretty simple - you just cannot fault the Okura for price, location and for comfort.

A previous reviewer commented on the decor seeming old fashioned. It's like stepping into my nan's living room with brown and orange geometric patterned carpets and 70s furniture. It's not true to say that it hasn't been renovated, though. Part of the beauty of the Okura is that they *do* renovate it every few years - they just keep it the same way and I kind of like that.

Over the past few years, major chains such as the Grand Hyatt, Conrad (and most recently) the Ritz Carlton have opened up in Tokyo, but I am a big fan of the Japanese-style service at the Okura - honestly nothing is too much trouble, and the response time is ludicrously fast when you call for help - laundry, iron etc. The big chains and their attempt to instill some "americana" into Japan result in a dilution of the excellent Japanese service ethic, which as visitors will know, is out of this world, but very rule-bound.

Top tip for frequent visitors is the Okura Club International which you can join for nothing and entitles bearers to free usage of the pool, showers and o-furo (bath) which you would normally have to pay for. In addition, you get two laundry vouchers for complimentary shirt wash and press (really handy) and a drinks voucher, which is perfect for a quick glass of wine before you hit the sack.

I have spent many a night in the Highlander Bar which is possibly the tackiest Scottish theme bar in the world, but apparently a favourite of John Lennon and Yoko Ono (The Okura's Presidential Suite was home for the lovely couple during their time in Tokyo, I am told). Even if this is an urban myth, I don't care. I really can't imagine John and Yoko sitting amongst the crap Scottish memorabilia, but I hope it's true.

I have only ever eaten at the Chinese restaurant in the Okura - To Ka Lin - and it is exquisite. Expensive though, but it is supposedly the best Chinese restaurant in Japan. Not sure about that - take a trip to Yokohama's Chinatown - but it is very good if you're feeling lazy and can't be bothered to venture out of the hotel.

If you're heading to Tokyo, whether it's business or pleasure, I definitely recommend the Okura. 70s kitsch, crap Scottish bar - it's all good.

  • Stayed: October 2007, traveled on business
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8  Thank mattoleary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2007

Just had an awesome stay at the Okura this September, '07. Wished I could have stayed longer. I have stayed here on numerous occasions but this was the first time to stay in the "annex" wing. Request rooms here. I was on the tenth floor and had a MASSIVE sized room, great king sized bed and pristine clean bathroom. I found out that they have a membership program and I wished I had known about it some time ago. Impeccable service, always smiling and professional and a great book store on the B1 level offering a wonderful selection of books both in Japanese in English.

I would have liked to try their spa services, but the pricing was a bit over-the-top for my budget unfortunately.

Located in a great spot of Tokyo and next to Izumi Gardens which has a nice variety of restaurants and stores and walking distance to Roppongi if you really want to get involved in that nightlife.

  • Stayed: September 2007, traveled on business
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5  Thank MashuMashu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2007

The Okura has earned its reputation as the best hotel in Tokyo. They take excellent care of their guests, going out of their way to make you feel welcome and help you navigate the oft-confusing streets of Tokyo. The desk staff and the American guest liaison can recommend a restaurant or other destination, and then write out instructions for one of the many taxis waiting right outside the door. The rooms are extraordinary, very comfortable and roomy. I loved the classic lobby decor -- mid-century modern meets traditional Japan. The location is in a quieter, residential section of the city but within walking distance of the metro and other amenities. For business or vacation travelers, the Okura is a perfect choice.

  • Stayed: June 2003, traveled on business
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4  Thank daNut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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