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All reviews great location fish market marriott properties egg station walking distance breakfast buffet platinum member few blocks narita airport minute walk japanese restaurant great shopping concierge desk rooms are large japanese hospitality high end shopping shopping area
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Reviewed January 12, 2017

I have stayed here many many times over the past five years. This is a very modern and comfortable hotel in the heart of Tokyo's most desirable area. The rooms are immaculately clean, the beds are very comfortable. If you're lucky enough to get the upgrade to a suite, you'll find additional amenities and more space. The staff here is gracious and helpful. I would make this my base of operations for all of my Tokyo trips. This hotel offers the right mix of western and eastern styles. Also conveniently located on the Limo-bus line from Narita airport.

  • Stayed: February 2016, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TYOCY, マネージャー at Courtyard Tokyo Ginza Hotel, responded to this reviewResponded January 16, 2017

Dear Mark D,

Thank you very much for sharing your experiences at Courtyard by Marriott Tokyo Ginza.
And thank you very very much for staying with us for over five years!
It is our pleasure to hear that you were able to have a great stay with us.

We hope to continue to offer you a wonderful experience ahead.
We look forward to welcome you back again in the nearest future.

Please take care until then.


Best Regards,

Yui Kuwazono
Guest Relations
Courtyard by Marriott Tokyo Ginza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2017

Stayed here for one night and was good value for money. Rooms clean, as spacious as you'll get for this price in Japan. Excellent standard of toiletries, linen etc. Great coffee machine. 5 minute walk to subway. Great buffet breakfast catering to all tastes - western, european, asian. Highly recommend for sightseeing or business.

  • Stayed: January 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank FoodieGregs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TYOCY, マネージャー at Courtyard Tokyo Ginza Hotel, responded to this reviewResponded January 16, 2017

Dear FoodieGregs,

Thank you very much for sharing your experiences at Courtyard by Marriott Tokyo Ginza on TripAdvisor.
We are very delighted to hear that you were able to have a great stay with us.
Especially our breakfast, we are enhancing our items little by little to better our service and experience for our guests.

We hope to welcome you back whenever your travel brings you to Tokyo again.

Best Regards,

Yui Kuwazono
Guest Relations
Courtyard by Marriott Tokyo Ginza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2017 via mobile

At first hesitant to stay, because only Courtyard but my cousin insisted we should stay in that area because it is the center of everything , I am very glad I did, the location is perfect near the train station if you want to visit the tourist spots very accessible, good restaurants around their area ( also their in house restos are good)
It is like JW or better if you compare here in US( 10x better than courtyards here in US, their Concierge Lounge is very very good( guess because they cater to a lot of business men) , the food Wow!! Heavenly best pancake I ever tasted in my life
Their other asset the wonderful very efficient staff, very very courteous, polite, sincere, you can feel they are very very happy to serve and please you, they care for you, they will advise you what to do and make sure you go home this time and use this and that for safety reasons, they put their 200% best to serve and please you
By the way they have a shuttle service, actually a bus shared with other hotels, very very efficient, price very reasonable, will pick you up in front of hotel( train is good but if you have luggages you do not want to carry them to the stations) when I arrived at the airport they helped me also with my luggages.
Will be back this year with longer stay, I love their food very very healthy and delicious, btw if you are into shopping high end stores are easy walk from the hotel
Thank You again Marriott Courtyard Ginza!!

Stayed: November 2016, traveled with family
Thank Lourdes C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TYOCY, マネージャー at Courtyard Tokyo Ginza Hotel, responded to this reviewResponded January 7, 2017

Dear Lourdes C,

Thank you very much for sharing your experiences at Courtyard by Marriott Tokyo Ginza.
We are very delighted to hear that you were able to have a great stay with us.
Especially with our breakfast, we have a meeting to bring our breakfast for the better and best so that our guests can have a great start of the day.
We will definitely be waiting for your next stay later on this year and we hope to serve you again very soon.

Thank you again for staying with us.


Best Regards,

Yui Kuwazono
Guest Relations
Courtyard by Marriott Tokyo Ginza

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Reviewed January 2, 2017 via mobile

Just came for 4 nights hotel clean everything you needed in the room. Room very well set out aircon did not get super cool but given time of year was not a problem. Breakfast was of a reasonable standard when busy staff struggled with the crowds overall not bad choices at the buffet. Had to wait on the last morning as very busy. Handy to a few of the big attractions unfortunately most are closed at this time of year. Please check if you think of staying over New Years not the hotels issue just a holiday time.

Stayed: January 2017, traveled as a couple
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TYOCY, マネージャー at Courtyard Tokyo Ginza Hotel, responded to this reviewResponded January 7, 2017

Dear Mark D,

Thank you very much for sharing your experiences at Courtyard by Marriott Tokyo Ginza.
We are very delighted to hear that you were able to enjoy you stay with us.
Yet we are terribly sorry to make you wait during breakfast hours. Your comments are being shared with our hotel teams to enhance our service and hospitality.

We hope to welcome you again in the nearest future of your visit to Tokyo.

Best Regards,

Yui Kuwazono
Guest Relations
Courtyard by Marriott Tokyo Ginza

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Reviewed December 31, 2016

We wanted a hotel close to the Ginza and this hotel fit the bill. The room was somewhat larger than many tourist type hotels in Japan. The staff were great and the restaurants quite good. We would certainly stay there again on another trip to Tokyo.

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  • Stayed: December 2016, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank NiagaraNorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TYOCY, マネージャー at Courtyard Tokyo Ginza Hotel, responded to this reviewResponded January 1, 2017

Dear NiagaraNorman,

Thank you very much for sharing your experiences at Courtyard by Marriott Tokyo Ginza on TripAdvisor.
We are very delighted to hear that you were able to have a great stay with us in Tokyo.
Our hotel is located in the central area of Ginza area which is the most luxurious area in Japan and we have many interesting attractions around us.
We hope to welcome you back again in the nearest future whenever your travel brings you to Tokyo.

Best Regards,

Yui Kuwazono
Guest Relations
Courtyard by Marriott Tokyo Ginza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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