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Reviews (1,141)
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Reviewed May 29, 2014

Perfect service, good location, next to Tokyo station so also especially good for business travelers. Love that they have bicycles available. Fitness and Spa are good too. The hotel is small enough such that personalized attention to specific needs can be and is given.

Room Tip: Very close to Tokyo station, so good for business travelers too. Love that bicycles are available.
  • Stayed: May 2014, traveled as a couple
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1  Thank Pieter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

Simply my favorite hotel. Understated, amazing service and luxurious. The Maranouchi is a perfect place to start a holiday in Japan - easy walking distance to the shopping district of Ginza, the Imperial Palace and the arrival station from Narita.

  • Stayed: June 2013, traveled as a couple
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2  Thank Sorp999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2014 via mobile

Terrific hotel and special rap for the porter Christopher who took us al the way to the platform for the airport train, bought the tickets and then have us all the right advice on the Narita Express. The Ekki restaurant is superb. Best eggs benedict of my life! Super location, well maintained, it was impossible to fault.

Stayed: May 2014, traveled on business
Thank HMeyer50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2014

WOW! This was an amazing Four Seasons. First, we were met at the Train station by Miwa, who spoke fluent English, carted all our bags and was so sweet to us our entire trip. Second, we were upgraded to a beautiful corner room which was spotless and spacious -- it even had room for a rollaway. As a family traveling with two preteen girls, we really appreciated being able to all stay in one room. The hotel also treated the girls to gorgeous little books, sweets and treats. We appreciated the krups coffee maker each morning as well as the complimentary waters each day. Little touches like that are key.
The Concierges (Anka and Jonathan) were very knowledgeable and helped us write out our destinations in Japanese, find family friendly dinner places, and overall answer our multitude of questions. In short, stay here! It is great!

  • Stayed: March 2014, traveled with family
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2  Thank c4lv2tvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2014

We stayed for 4 nights in May 2014 with two kids. One of the few hotels we found that had 2 queen beds so that we could all sleep in one room. The hotel is the same block as Tokyo station (2-3 min walk one you leave the station) and occupies the lower 7 floors of a high rise building. The staff was extremely friendly and helpful and made our stay so much more enjoyable. The staff really differentiated this hotel from others on our trip. They all speak great English. We also liked the Nespresso machine in our room for good morning coffee. There are many reasonably priced restaurants in the area around the station (some are underground). A convenience store is close by.
We could hear the train a bit from our room but it did not bother us.

  • Stayed: May 2014, traveled with family
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2  Thank Alfred L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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