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All reviews walking distance top floor great location sky restaurant nice hotel japanese standards main restaurant good size minute walk would stay here again peace park and museum family mart next door buffet breakfast rooms are clean shopping district we arrived early one night stay
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Reviewed April 30, 2019

Easy to access from train station, four stops away on bus and walk across the street. Attractive, corporate looking area that is a short walk to Hiroshima Peace Memorial, restaurants and pretty much anything else you need. Staff struggled a bit with English but was never an issue. Good breakfast with a view on the top floor - good variety of East/West options. We arrived too early to check in so left hotel, walked to the right across river and immediately were at the Peace Memorial museum and park. (also a good restaurant right across bridge on left - Italian Ristorante Mario) - good lunch deal and we returned for dinner one night. Of course we also had to sample the Okonomiyaki which is in a nearby walkable location.
Room was hot as air conditioning in room was not on "cool" mode yet but they brought us a fan to the room. Bathroom is kind of dated and small but plenty of hot water with good pressure.

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank 793dennist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kkud0, Front Office Manager at Mitsui Garden Hotel Hiroshima, responded to this reviewResponded May 1, 2019

Thank you for staying with us,we and hope you don't mind writing in English.
Thank you for taking the time to post your feedback.
The hotel is conveniently located to Peace Memorial Park by a 10-minute walk, and there are many amenities like a big shopping mall and many restaurants nearby too.
We will continue our effort to provide the best service to have an exceptional experience in Hiroshima.
Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future.
Sincerely Yours,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2019

CONVENIENT LOCATION
We stayed at the Mitsui Garden Hotel for a couple of nights while in Hiroshima. The hotel is in a very convenient location within walking distance to several restaurants, a Starbucks, shops, an arcade mall, the Peace Park and museum and the street car that will take you to Hiroshima station within 10-15 minutes.

SMALL, BUT WELL APPOINTED ROOM
There were aspects of the hotel that were slightly dated, however the room had a super view over the city and had all the amenities you need like a flat screen TV, a Kurig coffee machine, washing line, 2 free bottles of water, bath/shower, hair dryer, fridge, comb, razor, cotton ear buds, toothbrush, cotton night shirts, etc. The room was on the small side but very quiet, was well lit and offered a very comfy bed.

NICE BREAKFAST ROOM WITH GREAT VIEWS
A breakfast buffet was included in our stay, which included Western and Japanese food items. The breakfast room is on the 25th floor (Yes, there are elevators/lifts!) and offers spectacular views out over the city in different directions. Breakfast items included juices, cereal, breads/pastries, yogurt, sausage, egg, bacon, salad, soup, fish, fruit and a great coffee machine with cappuccino, espresso and latte options. Unfortunately, some of the hot items were on the cold side, which was a bit disappointing. The breakfast room was very busy, so try to get there early.

CUSTOMER SERVICE ABOVE AND BEYOND
The staff really shone at this hotel -- they were very polite and friendly, spoke English and provided good customer service. They kept our luggage when we arrived early and our room wasn't ready. They gave us change for the street car and kindly called to make a dinner reservation for us. One day, we forgot to put the 'Change our room' sign on our door and we came back to find a bag of fresh towels hanging on our door -- how nice that they'd respected our privacy and yet still provided fresh towels.

The lobby has a large seating area, 3 elevators, a WC and an adjacent cafe.

Our travel agent booked this hotel for us, so we cannot comment on the value, however we recommend it for location and service.

Dining tip: We are from Southern California and found a Mexican restaurant called 'Graffity Mexican Diner' nearby, so we had to try it. Great homemade salsa.

If you found this review useful, please click the 'THANK' button. Happy travels.

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Service
Thank dwfr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kkud0, Front Office Manager at Mitsui Garden Hotel Hiroshima, responded to this reviewResponded April 26, 2019

We appreciate for staying with us.
Thank you for taking time to share your valuable comment about your stay.
The hotel is conveniently located to Peace Memorial Park by a 10-minute walk, and there are many amenities like a big shopping mall and many restaurants nearby too.
We thank you once again for highly recommending, especially our breakfast at Sky restaurant.
We arrange a lot of Japanese and Weston dishes. Our restaurant is prepared using choice local ingredients and food. We believe that even gourmet will be satisfied with them.
We are very glad to know that you were satisfied with our facility and services.
We will continue our effort to provide the best service to have an exceptional experience in Hiroshima.
Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future.
Sincerely Yours,

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Reviewed April 23, 2019

My wife and I stayed here for two nights in early April. It is in a very good location being only a 5-10 minute walk from peace park and close to both the main shopping area and nightlife areas of Hiroshima. Also only a short distance from the tram stop from the main railway station which was good for us as we were travelling by bullet trains.
We arrived early and were able to store our luggage in the hotel till time to book in. We were given a room on the 25th floor and were lucky enough to have a great view over the city.
Like all rooms in Japan it was not huge but was very comfortable. Had all the amenities like toiletries, pyjamas and slippers. Wifi was good as well.
We did not have breakfast in the hotel so can't comment on the food. However it was easy to find good food close by. In fact had a great okonomiyaki meal at a small cafe in the back streets behind the hotel.
Overall can definitely recommend this hotel if you want to stay in Hiroshima.

Room tip: Ask for a room higher up. Views are good.
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Ringer01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kkud0, Front Office Manager at Mitsui Garden Hotel Hiroshima, responded to this reviewResponded April 26, 2019

We appreciate for staying with us, and hope you don't mind writing in English.
Thank you for taking time to share your valuable comment about your stay.
The hotel is conveniently located to Peace Memorial Park by a 10-minute walk, and there are many amenities like a big shopping mall and many restaurants nearby too.
We are very glad to know that you were satisfied with our facility and services.
We will continue our effort to provide the best service to have an exceptional experience in Hiroshima.
Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future.
Sincerely Yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2019 via mobile

We really loved this hotel.
We spent 3 nights there, and we absolutely lived it. The size of the room, its good location, its services, evetything was great there. Definitely a hotel to go back to when in Hiroshima again.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank RoxanaNMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2019

Comfortable hotel , located a five minutes walk from the Peace Park and museum area of Hiroshima dedicated to the dropping of the A-bomb. you are also located to the shopping area, literally three minutes walk.
The hotel is tidy and clean. As with all Japanese hotels you have all the toiletries necessary for your stay as well as pygamas and slippers.
The rooms are not very large, but in Japanese terms you will be able to move around comfortably in two with your luggage. Ask for rooms on the upper floor, just for a better view.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank EarthtravellerUD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kkud0, Front Office Manager at Mitsui Garden Hotel Hiroshima, responded to this reviewResponded April 19, 2019

We appreciate for staying with us.
We are very glad to hear that you are satisfied with nice experience at our hotel with good location.
The hotel is conveniently located to Peace Memorial Park by a 10-minute walk, and there are many amenities like a big shopping mall and many restaurants nearby too.
We feel sorry to hear that you felt small at our room.
We will continue our effort to provide the best service to have an exceptional experience in Hiroshima.
Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future.
Sincerely Yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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