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Reviewed August 7, 2018

The environment and staff are all very good. My son was sick & the staffs are very helpful. They contacted the hospital & let us know how to go there & let us know we have support. I can take care my son very well with their support.

  • Stayed: August 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Frasers Hospitality
Thank tracyctcheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eun C, Manager at Fraser Residence Nankai Osaka, responded to this reviewResponded 3 weeks ago

Dear Ms Cheng

Heartfelt thank you for staying at Fraser Residence Nankai Osaka and sharing your feedback. We are so delighted to learn that you enjoyed your wonderful stay with us.

Your comments are greatly appreciated and your compliments are the motivation for our entire team to continuously deliver the core of Fraser.

Our team looks forward to seeing you very soon again.

Warm regards,

Yasushi Takada
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2018

We stayed here for two nights and it was brilliant at the mid point of our two week trip. Having laundry facilities in the room was a lifesaver as it allowed us to wash and dry at the midpoint of our break.

The room was spacious (for Japan) and well appointed, the location was very convenient for Namba station.

  • Stayed: June 2018, traveled as a couple
    • Sleep Quality
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    • Service
1  Thank jackcoyle7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eun C, CRE at Fraser Residence Nankai Osaka, responded to this reviewResponded July 12, 2018

Dear jackcoyle7

Thank you very much for your recent stay with us, and taking your precious time to share your experiences.
We are so glad to hear that the facilities and services met your expectations.
We hope to have another opportunity to welcome you back in future.

Yuki.Horiuchi
Client Relations Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2018

Fraser Residence Nankai Osaka exceeded our expectations. Check in and out were easy and the rooms were very comfortable. Even had washer/dryer and mini kitchen. Our stay was extremely smooth, we had no issues whatsoever. Great location and friendly staff.

  • Stayed: July 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Frasers Hospitality
Thank ashleighdawn82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eun C, Front Office Manager at Fraser Residence Nankai Osaka, responded to this reviewResponded July 10, 2018

Dear ashleighdawn82

Thank you very much for your recent stay with us, and taking your precious time to share your experiences.
We are so glad to hear that the facilities and services met your expectations.
We hope to have another opportunity to welcome you back in future.

Sincerely,


Client Relations Executive
Yosuke Fujisaki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2018

Fraser Residence is in a superb location for a short stay in Osaka, or to use as a base for visits around the Kansai region or further afield.
Rooms are a little tight, and smaller than they appear in the hotel photos, though still a reasonable size by Japanese standards.
But there is plenty of closet space, a good-sized bed, a washer/dryer and a small kitchenette with basic crockery and a microwave if you want to bring breakfast or meals back to your room. There is also a small in room safe which will take valuables such as iPads,
There is no proper on-site restaurant, but there are so many places right outside the door you never lack for options.
Just 10-15 minutes walk brings you to the wonderful Dotonbori canal and restaurant district, and on the way you will pass many other good paces to eat.
And just across the street is one entrance of the vast underground passages that double as shopping malls all the way through to Namba station and the Takashimaya Department store.
From Namba you can jump on the subway, or get a direct train to the airport or Nara. However, for Shinkansens you will need to get a connection first to Shin-Osaka.
If coming from the airport this is a great hotel as it is just half an hour on the Nankai airport line express. But note, this is not a JR train and if you want to save money and use a JR pass, you will have to change trains at Tennoji.
This is such a vast area it can be hard to find the hotel first time. Once you get hear the correct exists you will find signs for Fraser Residences. The best way to find these is to head for the "Namba parks" exits, which will bring you out just 200 metres from the hotel.
A special shout out to the great staff - always friendly and helpful, and when I left behind a small bag they went to great lengths to ship it to me at a later hotel.

  • Stayed: June 2018, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank LucyKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eun C, Front Office Manager at Fraser Residence Nankai Osaka, responded to this reviewResponded July 10, 2018

Dear LucyKate

Thank you very much for your recent stay with us, and taking your precious time to share your experiences.
We are so glad to hear that the facilities and services met your expectations.
We hope to have another opportunity to welcome you back in future.

Sincerely,


Client Relations Executive
Yosuke Fujisaki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2018 via mobile

Not cheap, but a very nice and convenient place to stay in Osaka. The suites have a washer and dryer machine which was very nice to have.

The staff was very helpful and polite. We will no doubt be staying here again in the future

Stayed: July 2018, traveled with family
1  Thank Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eun C, Front Office Manager at Fraser Residence Nankai Osaka, responded to this reviewResponded July 9, 2018

Dear Jason P

Thank you very much for your recent stay with us, and taking your precious time to share your experiences.
We are so glad to hear that the facilities and services met your expectations.
We hope to have another opportunity to welcome you back in future.

Sincerely,


Client Relations Executive
Yosuke Fujisaki

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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