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All reviews kyobashi station business park la soeur jr line family mart walking distance easy access minute walk kansai airport the ground floor universal studios breakfast buffet the hotel website shopping mall very nice hotel restaurants and shops vending machine
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174 - 179 of 975 reviews
Reviewed November 17, 2013

Location is excellent. The room and bed is spacious. Though the information that the basement of the building is connected to a underway footway, our time at this hotel is great. The value of this booking is good coz I've graped the promotion discount on the official website.

Date of stay: November 2013
  • Trip type: Traveled as a couple
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Thank BellaTang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

Did the recent Osaka Marathon and this hotel is very conveniently located to the start line (about 10-15 min walk). Also it is very near the Kyobashi station (about 10-15min walk via a cover walkway) which easily connects to other parts of Osaka.

Service was unobtrusive and the rooms were comfortable; usual Japan size rooms. A Family Mart is located at the ground floor, so getting food/drinks in the middle of the night is not a problem.

The hotel also has a hot bath which is great to relax in after a long day of walking.

So if you plan to do next year's Osaka Marathon (and the start point is still at Osaka Castle), this hotel is highly recommended.

Date of stay: October 2013
  • Trip type: Traveled as a couple
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Thank chrisqey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

Very good of checking customer's requirements prior arrival. Excellent job to follow up and met customer's requirements. I and my family were happy with the checking and follow up works that you did for us and are very happy and enjoed our stay in your hotel.

Only one thing would like to mention is the bath tube and tools in the toilet are aged and door curtain was not installed.

Hope this helps!

Cheers!

Date of stay: October 2013
  • Trip type: Traveled with family
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Thank Cyndi_So
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

Great location, the hotel locate at the center of Osaka city and easy access to other vicinity as well. The hotel staffs are very kind. The room is clean, quiet and good facilities. I stay at this hotel for 5 nights (out of my 15 nights in Japan). This is the best hotel of my trip.

Date of stay: October 2013
  • Trip type: Traveled with friends
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Thank Uranus2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

The Hotel is a fine, clean Hotel located in a clean, business area neighborhood away from the crowded city center.
The lobby was on the second floor that you must take the elevator if accessing from the street level which was a bit unusual.

The rather cramped room was okay as most Japanese hotels supposed to be, but the window was facing non accessible outside corridor and other room's windows that you must close the curtains at all times - no outside view.

Breakfast was okay with reasonable mix of continental and Japanese offerings, but strangely, the tray guests were supposed to be carrying looked cheap out of the blue and no coffee service by staff was provided not in line with the atmosphere and level of the hotel.

The spa, which was included in the package, was pretty good with a cool lounge in between men's and women's spa where couples and families can meet up.
But the counter staff's attitude wasn't up to par refusing to charge my phone which just got dead even though I was presenting it with charger and cable.
Dead smartphone is a serious matter for tourists and pubs are providing charging service.
Aside from that, the stay at the hotel was fine with discounted spa and breakfast package.

Date of stay: August 2013
  • Trip type: Traveled as a couple
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Thank Jaeleeny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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