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All reviews free coffee library area hour coffee great location boutique hotel lovely modern hotel rain shower handy phone laundry room great shower main shopping street bars and restaurants deluxe double room hanging space ichiran ramen shiseido shampoo coin operated laundry
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13 - 18 of 384 reviews
Reviewed 4 weeks ago

We could not have had a better experience at this hotel! This was our first hotel during a 12-day trip to Japan and it absolutely exceeded expectations. It's steps away from restaurants, shopping, the train, etc. The staff was exceptionally helpful and gracious. And OMG, the breakfast buffet was AMAZING! We cannot wait to come back to Osaka and would absolutely stay here again. Highest recommendation!!

Date of stay: December 2019
    • Value
    • Location
    • Service
1  Thank ReneSiegel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_THE_FLAG_S, マネージャー at HOTEL THE FLAG Shinsaibashi, responded to this reviewResponded 4 weeks ago

Thank you for staying with us at HOTEL THE FLAG. We are glad to know that you choose our hotel to stay for your start of 12-day trip in Osaka. We are also happy to know that you enjoyed the location and our staff's service. We appreciate your great comments about our breakfast buffet. If you have a chance to come back to Osaka, please choose to stay with us. We are looking forward to seeing you again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

A great centrally located hotel, The Flag lived up to all of our expectations. The design of the hotel mixes a hipster vibe with a touch of zen through all the natural elements that are incorporated. Cleanliness and comfort are top priorities- our room was spotless, the bed comfortable and overall a more spacious room than normal for Japan. The room itself had all the ammenities you could ask for (toiletries, pyjamas, coffee/tea) as well as a complimentary coffee station next to the 2nd floor lounge. The laundry facilities were reasonably priced with conplimentary detergent (you may need two drying cycles to do the job though).
Hotel staff were beyond friendly and helpful. Due to construction on our floor, staff provided us with complimentary breakfast for our first morning- a much appreciated gesture considering the disruption was not noticable.
The only fault is that the streets outside can get a little busy during the night. This is not surprising due to the central location and of course is no fault of the hotel. If you are a light sleeper perhaps request a room that does not face the street.
Overall The Flag is a great hotel and reminded us of some higher end hotels we stay at in the Rockies back home in Canada. We would not hesitate to stay again and will be sure to recommend to all future travellers.

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank MeaganS486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_THE_FLAG_S, マネージャー at HOTEL THE FLAG Shinsaibashi, responded to this reviewResponded 4 weeks ago

Thank you very much for staying at HOTEL THE FLAG and taking time to share your amazing review!
We are so happy to hear that you were overall enjoyed your stay.
And we are much grateful to receive your complements of the location, the facilities and the service.
We are sincerely encouraged by your review, thank you so much.
We are looking forward to welcoming you again in the future and helping you enjoy your stay. Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Hotel the Flag was such an amazing stay! It was reasonably priced, very modern, had great customer service and very centrally located. From the moment that we entered, it was such a lovely experience. The doors were modern, the front desk had a cute lobby area, and the room had such good space. The bathroom was my favorite. The shower had a rainfall feature and it was the first shower on my trip where I didn't keep bumping my elbows on the wall. :) The hotel is about a 5 minute walk from the Shinsaibashi train station and the same distance from the immediate shopping center. I would love to visit this hotel again! I highly recommend this stay!

Date of stay: January 2020
    • Location
    • Rooms
    • Service
Thank sh0rty415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_THE_FLAG_S, マネージャー at HOTEL THE FLAG Shinsaibashi, responded to this reviewResponded 5 weeks ago

Thank you so much for your TripAdvisor review and for joining us recently at HOTEL THE FLAG.
We appreciate your comments and hope to welcome you back to visit us again soon!

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Reviewed January 12, 2020 via mobile

Probably one of the best hotel I stay throughout the whole Japan trip this time.

Not only the location is perfect, in the middle of Shinsaibashi but still on the quite part of it to let us rest at night. The hotel design also very artsy and comfy. The room size and corridor wide and big enough for Japan standard. Oh and do reserved room with breakfast because the breakfast spreads are excellent and delicious.

Now I know why it’s stay on top ranking hotel in Osaka. Will I be back? For sure. Please keep up the good works. Kudos.

Date of stay: January 2020
Trip type: Traveled with friends
2  Thank arieflaksono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_THE_FLAG_S, マネージャー at HOTEL THE FLAG Shinsaibashi, responded to this reviewResponded January 13, 2020

Thank you for staying at HOTEL THE FLAG and taking time to share your excellent review!
We are very happy to hear you enjoyed your stay. And we are grateful for your complements of the location, room and the breakfast.
We will try to improve our service ever than before. We look forward to your stay again and helping you enjoy your stay. Thank you!

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Reviewed January 5, 2020

This is a boutique hotel in a really great location. The hotel has a hip feel and the rooms are small but functional. Nice and clean however the walls are quite thin - our bed and the room next to us must have had beds against the same wall because I could hear our neighbour snoring all night and it felt like it was right on my head. Thank goodness night 2 was better. Staff were lovely and helpful with recommendations and helping any way they could.

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
1  Thank travel-with-vanessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL_THE_FLAG_S, マネージャー at HOTEL THE FLAG Shinsaibashi, responded to this reviewResponded January 5, 2020

Thank you for staying at HOTEL THE FLAG and taking time to share your review! We are glad to hear that you were satisfied with the location and the service. However, we are sorry for the inconvenience of the soundproof. We have strengthened the sound insulation in the rooms, but it seems there still have much need to be improved. We will keep working on it based on your feedback, thank you for letting us know. We look forward to welcoming you again and will try our best to make your stay more comfortable next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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