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All reviews subway station excellent location front desk and concierge walking distance japanese breakfast the hotel offers all day dining the general manager japanese set japanese hospitality elegant hotel nakasu kawabata room was spacious enjoyable stay stayed for nights impeccable service star hotel
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Reviewed June 21, 2017

A very nice hotel indeed. Extremely polite and efficient staff. Very small room and even smaller double bed. Well appointed bathroom. Great location and within walking distance of many restaurants. Good breakfast in a nice dining area.

  • Stayed: June 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank travelswithali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルオークラ福岡2017, 支配人 at Hotel Okura Fukuoka, responded to this reviewResponded June 22, 2017

Thank you for your staying and taking the time to share your kind review with us.
All our staffs are very happy to hear your high satisfaction especially about the location,the breakfast and our service.We will keep Japanese kindness service.
We do hope that we are able to serve you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2017 via mobile

Okura is one of best in staying. The breakfast buffet always satisfy me. Convenient from the airport using subway and is close to visit many places, Tenjin, Nakasu etc. Clean and good hotel staffs. Restaurants in the hotel are the same as other Okura. 今回はJALのパック旅行で使いましたが、快適でした。部屋も良かったし、地下鉄から直通でフロントに上がれて便利です。

Stayed: April 2017
Thank ehara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this reviewResponded April 20, 2017
Google Translation

いつもホテルオークラ福岡をご利用いただき、誠にありがとうございます。
ご滞在中、快適にお過ごしいただけたようで、また当ホテルの立地や朝食、スタッフのサービスにとても温かなお褒めのお言葉を賜り、大変嬉しく光栄に存じます。
お客様のお声を励みに、これからも福岡で一番に選ばれるホテルを目指して日々精進してまいります。
またのお越しを、スタッフ一同こころよりお待ち申し上げております。

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2017 via mobile

upon reaching hotel entrance, two woman porter immeadiately approach us and load our baggage into hotel cart, leading us to the reception, staff was extremely ,exceptionally courteous ( typical japanese culture),efficient, polite and very welcoming , after check in, the 2 lady porter again bring up our luggage to our room without waiting for any tip , as in all hotels and resto. in Japan, the size of the room is about 20sm, not small not big but its very clean, well appointed, complete amenities, the breakfast choice is limited, check out was fast, back of hotel is subway ,

Stayed: April 2017, traveled as a couple
1  Thank Rosano T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this reviewResponded April 20, 2017

Thank you for your staying and taking the time to share your kind review with us.
All our staffs are happy to hear your high satisfaction about the room cleanliness, the amenities, and our"OMOTENASHI"welcoming service.
We do hope that we are able to serve you again.

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Reviewed December 26, 2016 via mobile

Stayed at this hotel for 2 nights. Location was good and staff was very very friendly and helpful. We booked a twin room and the room was spacious in comparison to other hotels in Japan. Bathroom and shower amenities was great. The only thing is that the use of pool and fitness centre incurs extra costs, which is quite different to other 4 star hotels. Overall we had a good experience in the hotel.

Stayed: November 2016, traveled with family
1  Thank Donna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this reviewResponded December 28, 2016

Thank you for your staying and taking the time to share your kind review with us.
All our staffs are happy to hear high satisfaction about the room and service.
Regarding the gym and pool fee, please understand our health club is based on local membership fee.We do hope that we are able to serve you again and your coming back to Fukuoka.

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Reviewed December 24, 2016 via mobile

My family stayed at the Okura when we visited Fukuoka in December. We spent 3 nights at the Okura before making our way to Kagoshima and then returned for another 2 nights. We left one of our bags at the Okura when we left for Kagoshima. Mr Huang (concierge) who took care of our bags when we first arrived made sure our bag was taken to our room before we checked in for our second visit. That was very thoughtful (thanks Mr Huang!). We visited the Hakatagawa Bar at the Okura thrice. We thoroughly enjoyed every one of our visits to this bar. The Hakatagawa Bar is a classy Japanese hotel bar that attracts a mix of (serious) Japanese business customers, small parties of friends and hotel guests like us. The service was impeccable and excellent and the staff most efficient. Special thanks to Mr Hidekazu Takehisa who looked after us at the bar on 2 of our visits. Special thanks also to Chef Tomokazu Kawasaki from Camellia (Dining) at the Okura. Finally thanks also to Mr Lee (concierge) for recommending the yakitori restaurant nearby - we enjoyed our dinner!

Stayed: December 2016, traveled with family
1  Thank jonatjustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ホテルオークラ福岡2016, 支配人 at Hotel Okura Fukuoka, responded to this reviewResponded December 25, 2016

Thank you for your staying and taking the time to share your kind review with us.
All our staffs are glad that your high satisfaction about the All Day Dining Camellia,the Lounge&Bar Hakatagawa and our service.Also we feel very happy enjoying your KYUSHU Trip.We do hope that we are able to serve you again and come back to Fukuoka.

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