I stayed at this hotel for two nights in November. I wanted to be nearer to the center of town, but since it was the final weekend of the sumo tournament all the closer hotels were booked. I cashed in my points for this hotel, but if I was paying cash I would have been even more disappointed as it's very expensive. The hotel is an expensive taxi ride from the train station. It's not close to a metro stop but there is a bus that stops right in front of the hotel. I don't ride buses often in other cities but I have to say this one did work for us while we were in town. The main areas of the hotel were very nice and the views from our room were great. The staff were very friendly and helpful. The issue I had with the hotel was our actual room. The carpet was severely stained, the room had a strong stale cigarette smell (though non-smoking), and the decor was at best described as very dated, worn, and plain. The furniture looked like it was purchased at an IKEA 25 years ago. The bed was not comfortable and the pillows felt like they were filled with extremely hard rice or something. The $100 a night budget hotel we stayed at in central Tokyo was cleaner, had better decor and was more comfortable. I just did not expect this from a Hilton high-end hotel. While the hotel is not central to much (the Hawks Town mall next door is like a ghost town, at least in November), I honestly cannot fault them for that, as I could clearly see it was not central when I booked it. However, the cleanliness, appearance and comfort of the room I absolutely do hold them accountable for. I would also expect a Hilton to have Wi-Fi at least in parts of the hotel. I did use the wired internet in the room and it worked fine. In a way I hate to give this hotel a mediocre review because the people that worked there were so nice, it's not their fault the hotel needs a serious renovation, but it most definitely does.