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All reviews train station a small shopping mall late check great view of the city japanese hotels modern amenities convenient location electrical outlets king room separate bathtub and shower western choices japanese hospitality high floor local train food choices standard hotel stayed for nights
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4 - 9 of 797 reviews
Reviewed December 27, 2018

All staff are very helpful and the hotel is conveniently located next to the train station. There are also many food choices around the hotel. The interior of the hotel is a bit dated though, but still a good hotel choice!

Date of stay: December 2018
Thank Happytourist098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this reviewResponded December 28, 2018

Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for posting your positive review. It was indeed a pleasure to have you as our guests and we appreciated your nice comments regarding our location and our friendly staff. We will continue to work hard so that all of our guests can feel comfortable to stay at the ANA Crowne Plaza Hotel Grand Court Nagoya. We all look forward to welcoming you again the next time your travel bring you to Nagoya.

Sincerely,

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Reviewed December 27, 2018 via mobile

Stayed with my family in this great hotel, arrived by Shinkansen to Nagoya, and from there to the hotel is a short trip by local train only 1-2 stations away. When you exit Kanayama station just take a right and the hotel is by 3-5 minutes walking. Staff is great and very kind, they make you feel special. Around the hotel there are many convenience stores like 7-Eleven and family mart which is always nice. The breakfast is plentiful and delicious, it is $25 for adults, and $12.5 for children, but if you are an elite IHG member you get 20% discount. Rooms are very good and big for a Japanese hotel, the bathtub is gigantic. I would give the hotel 5 stars, but they don’t have a pool, that is the only reason I resist from giving it more then 4 stars.

Date of stay: December 2018
Thank WilliamDyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this reviewResponded December 27, 2018

Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for posting your positive review. It was indeed a pleasure to have you as our guests and we appreciated your nice comments regarding our location, rooms and our friendly staff.
Please accept our apologies for the disappointment you experienced about no spa/gym/pool. While we do not offer sport facilities at the hotel, there is a 24/7 gym just 5 minutes walking distance from the hotel with special fee for our hotel guest, this may not be helpful for you though.

We will continue to work hard so that all of our guests can feel comfortable to stay at the ANA Crowne Plaza Hotel Grand Court Nagoya. We all look forward to welcoming you again the next time your travel bring you to Nagoya.

Sincerely,







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Reviewed November 11, 2018

Just stayed here for 2 nights on a recent trip. We had a lovely room and bathroom. Breakfast was included and there was a great choice of food. We also ate dinner twice in the restaurant (buffet). Again the choice was excellent.

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank vfrtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this reviewResponded November 12, 2018


Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your guest experience with us. We were delighted to have you with us and very much appreciated your generous comments regarding our room and bathroom and breakfast. Thank you again your positive review and we look forward to your return in the very near future.

Sincerely,


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Reviewed October 21, 2018

The Superior Double room is quite large. Compared to standard hotel rooms in Japan it is VERY large. Good sized bathroom with separate bathtub and shower. Very nice view through a larger than standard window. High standard breakfast buffet.
Most important: very friendly and professional staff throughout the hotel, very helpful with all kinds of special requests.
I highly recommend this property!

Room tip: High floor, rooms facing the south (away from Kanayama Station) are very quiet.
Date of stay: August 2018
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Juergen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this reviewResponded October 22, 2018

Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya!! Thank you for posting your positive review. It was indeed a pleasure to have you as our guests. We are thrilled to hear your review and to see we did not disappoint you! It is just lovely to read about our guests having had a great experience with us! A positive guest experience is something our staff takes great pride in, so we value your feedback.
Thank you so much again, and we all look forward to welcoming you the next time your travel bring you to Nagoya.

Sincerely,



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Reviewed October 15, 2018

overall the experience is good, the room is clean, the bed is comfortable and I had a sound sleep. This property is bit old so it is better to get upgrade interior, but the property is being maintained well.
one more thing I need to emphasize that I left my wallet in the room when I checked out in the early morning. When I call the front desk from the airport, the staff quickly locate my wallet and waiting from me to pick up. very good service!

Date of stay: September 2018
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
1  Thank flyatlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this reviewResponded October 16, 2018

Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya!! Thank you for posting your positive review. It was indeed a pleasure to have you as our guests. We are thrilled to hear your review and to see we did not disappoint you! A positive guest experience is something our staff takes great pride in, so we value your feedback.
Thank you so much again, and we all look forward to welcoming you the next time your travel brings you to Nagoya.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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