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All reviews executive floor the river free shuttle city hall tour group subway station top floor large bathroom within walking distance breakfast buffet coffee table bit dated bell staff non smoking room comfortable rooms corner room concierge desk
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Reviewed 5 weeks ago via mobile

This hotel was amazing. It’s in the perfect central location with a train station underneath it for easy access to all of Kyoto. The room was clean and spacious. We had a deluxe corner suite. The staff goes above and beyond any chance they can. They made us dinner reservations even after they had to call 3 places to get us in somewhere.

Date of stay: June 2019
Trip type: Traveled with family
Thank TacoBelle923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2019

This remodeled hotel with a long history in Kyoto is modern and well appointed - while at the same time conveying the feel of Kyoto's history. Local restrauants around the hotel are easy to find. Ask for an English menu if your Japanese is a little rusty. Hotel staff are very helpful!

Date of stay: May 2019
Thank GoodwoodRaleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2019 via mobile

This hotel has huge lobby. The staffs are very friendly as well. Upon checkin, the staffs will bring you to your room and make sure if the luggages delivered into the room are the correct ones.

Room is huge and very clean.

There are shops and eateries right below the lobby.

A subway station is also located just below the building.

Definitely will stay there again when visiting Kyoto!

Date of stay: June 2019
Trip type: Traveled with family
Thank fredytan90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2019 via mobile

My wife and 20 yr old son stayed here whilst taking a 2 Centre trip in Japan,
We chose the hotel as it was in a great location for getting around Kyoto.
Everywhere is pretty much walkable, Pontocho is a few minutes away and a number of the main sites are all with a 20 minute walk.

The hotel is lovely, the rooms are quite small but that is very much the style of Japanese hotels. Rooms are very well stocked with bathroom amenities.

The hotel has plenty of facilities but we didn’t really need them. We always book room only as it’s nice to find somewhere new each day for breakfast and within a 5-10 min walk there are plenty of options. The staff were always prepared to advise.
The staff are all wonderful and incredibly helpful and friendly. So polite and accommodating.
We couldn’t have been more happy!

Date of stay: May 2019
Trip type: Traveled with family
Thank 123FC2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2019

We enjoyed this hotel, we had a very large room with a large bathroom with a separate shower cubicle, love furnishings. Very good bed and excellent linen. The breakfast was very good catering for western tastes

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank tonydcoleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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